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Fertility Case Manager Jobs in Ohio (NOW HIRING)

National Church Residences

$67K - $84K/yr

PRN Hospice RN Case Manager All southern counties Mileage included National Church Residences Home ... Medical & Rx (both PPO & HDHP w/HSA) - including coverage for Fertility * Dental and Vision * 401(a ...

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Fertility Case Manager information

What is a fertility case manager?

A Fertility Case Manager is a specialized healthcare professional who supports patients throughout their fertility treatment journey. They serve as a liaison between patients, doctors, and fertility clinics, helping to coordinate appointments, explain treatment options, and provide emotional support. Fertility Case Managers also assist with navigating insurance coverage and answering questions about procedures, medications, and timelines. Their main goal is to ensure patients have a clear understanding of their treatment plan and feel supported at every step.

How does a fertility case manager typically collaborate with physicians and patients throughout the treatment process?

Fertility Case Managers act as a crucial liaison between patients and the clinical team, coordinating communication and care plans. They work closely with physicians to ensure treatment protocols are clearly understood and followed, and they guide patients through each step, addressing concerns and clarifying instructions. This role requires strong organizational skills and empathy, as Case Managers often help patients navigate sensitive situations and complex medical procedures. Collaboration may involve regular meetings with the medical team and ongoing check-ins with patients to monitor progress and provide support.

What are the key skills and qualifications needed to thrive as a fertility case manager, and why are they important?

To thrive as a Fertility Case Manager, you need a background in nursing or healthcare, strong knowledge of reproductive health, and experience with case management. Familiarity with electronic medical records (EMRs), fertility clinic protocols, and relevant certifications like RN or CCM are typically required. Outstanding organizational skills, empathy, and effective communication help you support patients through emotionally sensitive treatments. These competencies ensure patients receive coordinated, compassionate care and navigate the complex fertility process successfully.

What is the difference between Fertility Case Manager vs Fertility Nurse Coordinator?

AspectFertility Case ManagerFertility Nurse Coordinator
CredentialsCase management certification, healthcare experienceRegistered Nurse (RN) license, nursing certification
Work EnvironmentClinics, hospitals, patient support settingsFertility clinics, reproductive centers
Employer & IndustryHealthcare providers, fertility clinics

Fertility Case Managers and Fertility Nurse Coordinators both work in fertility clinics and healthcare settings, but the former focuses on patient advocacy, care coordination, and case management, often requiring certification. The latter is a registered nurse specializing in reproductive health, providing direct patient care and support. While their roles overlap in patient interaction, their credentials and primary responsibilities differ.

What are popular job titles related to Fertility Case Manager jobs in Ohio?

For Fertility Case Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Fertility Case Manager jobs in Ohio look for?

The top searched job categories for Fertility Case Manager jobs in Ohio are:

What cities in Ohio are hiring for Fertility Case Manager jobs?

Cities in Ohio with the most Fertility Case Manager job openings:

Fertility Case Manager jobs near you
Infographic showing various Fertility Case Manager job openings in Ohio as of August 2026, with employment types broken down into 66% Full Time, 26% Part Time, and 8% Contract. Highlights an 94% In-person, and 6% Remote job distribution.

Fertility Patient Care Navigator

Westerville, OH • On-site

Pinnacle Fertility
Health Care and Social Assistance • 501 - 1,000 employees

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Paid breaks

Learn more about Pinnacle Fertilityexternal

$22 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.
About the Role
The Fertility Patient Care Navigator plays an integral role in supporting patients on their journey to parenthood. If you are compassionate, detail-oriented, and thrive in a fast-paced environment, this role is an excellent opportunity to make a meaningful difference. Working closely with a multidisciplinary team, you’ll guide patients through their care plans, ensuring they receive the support and resources they need every step of the way.
We are seeking a Fertility Patient Care Navigator to join our team at Pinnacle Fertility - Ohio in Westerville, OH. This is a full-time, onsite position, working Monday through Thursday from 8:00 AM to 4:00 PM, and Fridays from 8:00 AM to 2:00 PM. One weekend per month and participation in a holiday rotation is required.
Key Responsibilities
  • Serve as the primary contact for patients, guiding them through treatment plans and educating them on procedures, testing, and follow-up care.
  • Coordinate and schedule patient appointments, tests, and referrals to ensure seamless care.
  • Assist patients in understanding their medical care, insurance coverage, and available financial resources.
  • Collaborate with healthcare providers, clinical staff, and administrative teams to ensure continuity of care.
  • Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system.
  • Provide emotional support to patients and families, addressing concerns and barriers to care.
  • Participate in team meetings, case conferences, and quality improvement initiatives to enhance patient care delivery.
  • Educate patients on treatment protocols, self-care strategies, and medication usage.
  • Track patient progress, follow up on missed appointments, and ensure compliance with treatment plans.
  • Advocate for patients’ needs and assist in resolving barriers to care.
  • Assist with after-hours call coverage on a rotating schedule, ensuring patient needs are addressed appropriately.
  • Perform other duties and projects as assigned.
Position Requirements
  • Education & Experience:
    • High school degree required.
    • Minimum of 2 years in patient navigation, case management, or a related healthcare role.
    • Certified Medical Assistant is a plus.
  • Skills:
    • Strong knowledge of healthcare systems, insurance processes, and patient advocacy.
    • Excellent communication, organizational, and problem-solving skills.
    • Proficiency with electronic medical records (EMR) and healthcare software.
    • Empathy and a patient-focused approach, with the ability to work collaboratively in a multidisciplinary team.
    • Bilingual skills are a plus.
Compensation & Benefits
  • Hourly Rate: $22.00 - $26.00 per hour (final compensation based on experience, skills, and qualifications).
  • Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Further details will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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