Ferro Jobs (NOW HIRING)

About Us

At JW Marriott Anaheim Resort, luxury hospitality meets purpose and possibility. Located steps from Disneyland Resort, the Anaheim Convention Center, and the vibrant Anaheim Garden Walk, our modern, design-forward hotel offers associates the opportunity to create meaningful guest experiences at one of Southern California's premier destinations. With signature dining, a rooftop bar, resort-style amenities, and thoughtfully designed spaces focused on wellness and connection, we pride ourselves on delivering service that is both elevated and genuine. Our resort is conveniently accessible, with multiple public transit options nearby, making commuting easier for team members across Orange County. We also support our associates with free parking and complimentary hot buffet meals during breaks, because we believe taking care of our team is essential to taking great care of our guests.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Tocca Ferro Italian Chophouse-Italian for "touch iron"-symbolizes good fortune and redefines fine dining restaurants in Anaheim, CA as a classic steakhouse infused with authentic Italian flair. Among celebrated restaurants in Anaheim, Tocca Ferro showcases hand-cut steaks, daily hand-rolled pastas like ricotta gnocchi carbonara, fresh seafood bounty, and an extensive beverage program highlighting Italian-California wines alongside craft cocktails in a rustic yet elegant atmosphere.

Essential Duties and Responsibilities

• Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.

• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.

• Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.

• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

• Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.

• Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all money.

• Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Must communicate well with guests.

• Must be available to work a flexible schedule including evenings and weekends.

• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.

• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.

• Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.

• Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation.

• Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation.

• Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.

• Ability to establish and maintain effective working relationships with associates, customers, and patrons.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $21.13 - $21.13 HourlyTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.