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Fedex Services Jobs (NOW HIRING)

FedEx Freight, Inc.

Service Center Support PT

Pontiac, MI · On-site

$16.75 - $21.50/hr

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

New

FedEx Freight, Inc.

Service Center Support PT

Fort Wayne, IN · On-site

$15.75 - $20/hr

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

FedEx Freight, Inc.

Service Center Support PT

Madison, AL · On-site

$14.50 - $18.75/hr

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

Posted today

FedEx Freight, Inc.

Service Center Support PT

Grand Rapids, MI · On-site

$15.75 - $20/hr

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

FedEx Freight, Inc.

Service Center Support PT

York, PA · On-site

$16.75 - $21.50/hr

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

FedEx Freight, Inc.

Service Center Support PT

Des Plaines, IL · On-site

$20.69 - $24.21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

New

FedEx Freight, Inc.

Service Center Support

Curtis Bay, MD · On-site

$23.81 - $28.36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

New

FedEx Freight, Inc.

Service Center Support PT

Portland, ME · On-site

$20.20 - $23.63/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

New

FedEx Freight, Inc.

Service Center Support PT

Henderson, CO · On-site

$20.20 - $23.63/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

FedEx Freight, Inc.

Service Center Support PT

Everett, WA · On-site

$20.69 - $24.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

Posted today

FedEx Freight, Inc.

Service Center Support PT

Lakeville, MN · On-site

$20.20 - $23.63/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

FedEx Freight, Inc.

Service Center Support PT

Aurora, IL · On-site

$20.69 - $24.21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

New

FedEx Freight, Inc.

Service Center Support PT

Hermantown, MN · On-site

$19.23 - $21.64/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

FedEx Freight, Inc.

Service Center Support PT

Fife, WA · On-site

$20.69 - $24.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to comprehend the various FedEx service products to assist in determining customers' needs * Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc * Typing ...

New

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All JobsFedex Services Jobs

Fedex Services information

See salary details

$29.5K

$51K

$81.5K

How much do fedex services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for fedex services in the United States is $51,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What is the difference between Fedex Services vs Fedex Customer Service Representative?

AspectFedex ServicesFedex Customer Service Representative
Required CredentialsHigh school diploma or equivalent; relevant certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice and warehouse settings, logistics centersCall centers, customer service offices
Employer & Industry UsageFedex logistics and shipping servicesFedex customer support and client interaction

Fedex Services primarily involves managing logistics, shipping, and supply chain solutions, often requiring technical knowledge and certifications. In contrast, Fedex Customer Service Representatives focus on assisting customers via calls or in-person, emphasizing communication skills. Both roles are integral to Fedex operations but differ in responsibilities and work environments.

What are FedEx Services?

FedEx Services is a division of FedEx Corporation that provides sales, marketing, information technology, customer service, and other support functions to the various FedEx operating companies. Employees in FedEx Services work in areas such as IT development, business analysis, marketing, and customer support to help improve the efficiency and effectiveness of the overall FedEx enterprise. The goal of FedEx Services is to enable seamless collaboration and integration across the different FedEx business units, ensuring customers receive high-quality and reliable solutions.

What are the key skills and qualifications needed to thrive in a position at FedEx Services?

To thrive at FedEx Services, strong analytical abilities, problem-solving skills, and a relevant degree in fields like business, IT, or logistics are essential. Familiarity with logistics software, data analysis tools, and customer relationship management (CRM) systems is often required, along with certifications such as Six Sigma or PMP for certain roles. Excellent communication, teamwork, and adaptability help employees excel in fast-paced, client-focused environments. These skills ensure efficient operations, high-quality service delivery, and the ability to meet customer and business needs effectively.

What are some typical challenges faced by employees working in FedEx Services roles, and how can they be addressed?

Employees in FedEx Services roles often encounter challenges such as managing high volumes of customer inquiries, meeting tight delivery deadlines, and adapting to rapidly changing logistics demands. To address these, effective time management, clear communication, and strong problem-solving skills are crucial. FedEx provides ongoing training, technology tools, and a collaborative team environment to help employees navigate these challenges and deliver exceptional service. Support from supervisors and access to internal resources also play a key role in helping employees succeed.
More about Fedex Services jobs

What cities are hiring for Fedex Services jobs?

Cities with the most Fedex Services job openings:

What states have the most Fedex Services jobs?

States with the most job openings for Fedex Services jobs include:

What job categories do people searching Fedex Services jobs look for?

The top searched job categories for Fedex Services jobs are:

Fedex Services jobs near you
Infographic showing various Fedex Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,005 per year, or $24.5 per hour.

Service Center Support PT

FedEx Freight, Inc.

Pontiac, MI • On-site

$16.75 - $21.50/hr

Other

Posted 3 days ago

New

FedEx Freight rating

7.7

Company rating: 7.7 out of 10

Based on 379 frontline employees who took The Breakroom Quiz

11th of 64 rated delivery companies

Job description


Starting Rate of Pay: $ 20.20 per hour
Shift Time: 1700-2200

POSITION OVERVIEW:
Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center.

ESSENTIAL FUNCTIONS:

  • Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages
  • Verify and complete required documentation and reports
  • Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales
  • Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc.
  • Administer freight pick-up process, as required
  • Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc.
  • Make freight delivery appointments, as required
  • Review drivers' Hours-of-Service logs to ensure accuracy, as required; report discrepancies to appropriate leadership member
  • Assist city operations, including but not limited to, checking-in drivers and processing related documentation, coordinating drop-off situations, coordinating driver collections, etc.
  • Communicate with sales, operations and other service centers and/or departments to ensure customer's needs are achieved and all issues are resolved
  • Reconcile cash and checks collected, prepare deposits and prepare COD check remittance to customers, as required
  • Comply with all applicable laws/regulations, as well as company policies/procedures
  • Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS:

  • High school diploma or GED
  • Two years general office experience preferred
  • One year customer service experience, preferred
  • Previous transportation experience preferred
  • Strong phone and interpersonal skills
  • Ability to count and perform basic math, with or without a calculator
  • Strong written and verbal communication skills
  • Ability to comprehend the various FedEx service products to assist in determining customers' needs
  • Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc
  • Typing/data entry skills
  • Ten-key skills preferred
  • PC experience with the ability to learn required computer systems/programs
  • Demonstrated time management, organizational and multi-tasking skills
  • Ability to handle confidential information
  • Ability to follow instructions and complete required training
  • Ability to work independently and/or as a team member
  • Ability to work in a fast-paced team environment

WORKING CONDITIONS:

Office/dock environment

Fast-paced; deadline oriented

Hours may vary due to operational needs

EST FedEx Freight, Inc FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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