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Fedex Associate Jobs in Oklahoma (NOW HIRING)

Lead Retail Customer Service Associate

Tulsa, OK · On-site

$12.50 - $13.75/hr

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures * Secondary responsibility for coordination of all shipping related ...

Retail Customer Service Associate

Edmond, OK · On-site

$13.50 - $15/hr

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

Retail Customer Service Associate

Midwest City, OK · On-site

$14.50 - $16/hr

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

Retail Customer Service Associate

Edmond, OK · On-site

$13.50 - $15/hr

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... In lieu of experience, certification program or Associate's Degree in related area or 2+ years of ...

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... In lieu of experience, certification program or Associate's Degree in related area or 2+ years of ...

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... In lieu of experience, certification program or Associate's Degree in related area or 2+ years of ...

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... In lieu of experience, certification program or Associate's Degree in related area or 2+ years of ...

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... In lieu of experience, certification program or Associate's Degree in related area or 2+ years of ...

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Fedex Associate information

What is a FedEx associate?

FedEx Associates are employees who perform various roles within FedEx’s operations, including package handling, sorting, shipping, and customer service. They are responsible for ensuring that packages are processed efficiently and reach their destinations on time. Associates may work in warehouses, sorting facilities, or customer-facing roles at FedEx locations. The job often requires physical activity, attention to detail, and adherence to safety protocols. FedEx Associates play a crucial part in maintaining the company's reputation for reliable and timely delivery.

What are the key skills and qualifications needed to thrive as a FedEx associate, and why are they important?

To thrive as a FedEx Associate, strong attention to detail, physical stamina, and basic organizational skills are essential, often supported by a high school diploma or equivalent. Familiarity with package scanning devices, warehouse management systems, and safety procedures is typically required. Dependability, teamwork, and effective communication are important soft skills that help associates excel in a fast-paced environment. These abilities ensure efficient package handling, safety, and reliable service, which are critical to meeting delivery deadlines and customer satisfaction.

What are some common challenges faced by FedEx associates, and how can new hires best prepare for them?

FedEx Associates often work in fast-paced environments where meeting tight deadlines and handling heavy packages are daily expectations. Common challenges include adapting to physically demanding tasks, maintaining accuracy during sorting and scanning, and managing time effectively during busy shipping periods. New hires can best prepare by staying physically active, familiarizing themselves with package scanning technology, and practicing effective communication with team members to ensure smooth workflows. Being proactive about safety protocols is also essential for long-term success in the role.

What is the difference between Fedex Associate vs UPS Package Handler?

AspectFedex AssociateUPS Package Handler
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentWarehouse, delivery, customer serviceWarehouse, sorting, loading/unloading
Employer & Industry UsageFedex logistics and delivery servicesUPS logistics and delivery services
Common Search & ComparisonYesYes

Both Fedex Associates and UPS Package Handlers work in logistics, handling packages in warehouses and assisting with deliveries. They typically require similar credentials and work in comparable environments. The main difference lies in the employer and specific operational procedures, but their roles are quite similar in the package handling industry.

Is getting hired at FedEx easy?

Getting hired as a FedEx Associate involves completing an application, passing a background check, and sometimes a drug test. The hiring process can vary in length depending on location and position availability, but generally, it is competitive and requires meeting specific qualifications such as a valid driver's license or physical ability to lift packages.
Infographic showing various Fedex Associate job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Lead Retail Customer Service Associate

Tulsa, OK • On-site

FedEx
Couriers and Messengers Services • 10K+ employees

$12.50 - $13.75/hr

Full-time

Posted 9 days ago


FedEx rating

6.6

Company rating: 6.6 out of 10

Based on 1,110 frontline employees who took The Breakroom Quiz

45th of 64 rated delivery companies


Job description

POSITION SUMMARY:
The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
  • Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
  • Manages production flow to ensure all production orders are done right and on time
  • Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
  • Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
  • Sets up complex orders and performs multiple tasks at the same time
  • Responsible for ensuring quality during and after production process
  • Ensures communication among shifts
  • Coordinates pick-up and delivery of customer orders
  • May provide leadership to team members on an assigned shift
  • Assists in the training of store team members
  • Collates, sorts and organizes customer orders
  • Operates the Point of Sale terminal (POS), handles financial transactions and makes change
  • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
  • Follows instructions of supervisors and assists other team members in performing store functions
  • Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
  • Secondary responsibility for coordination of all shipping related services and activities, to include:
  • Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
  • Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
  • Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
  • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:
  • High school diploma or equivalent education
  • 2+ years of specialized experience
  • Excellent verbal and written communication skills
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
  • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:
  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

MINIMUM QUALIFICATIONS AND REQUIREMENTS:
  • High school diploma or equivalent education
  • 2+ years of specialized experience
  • Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:
  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
For details on our comprehensive benefits, click here.
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
  • Know Your Rights
  • Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.

What FedEx employees say

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Benefits

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FedEx logo

About FedEx

Sourced by ZipRecruiter

On our first day of operations, we delivered 186 packages. Now, we deliver millions every day, all over the globe. Collaboration and innovation fueled our growth. Dedication to an outstanding customer experience drives us to where now meets next

Industry

Couriers and messengers services, trucking, printing and printing services and retail

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US