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Fandom Jobs in Springfield, MA (NOW HIRING)

Description Assistant Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports ...

Description Assistant Store Manager About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports ...

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Fandom information

See Springfield, MA salary details

$11

$23

$37

How much do fandom jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for fandom in Springfield, MA is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $26.35 per hour, depending on experience, location, and employer.

What is the difference between Fandom vs Content Moderator?

AspectFandomContent Moderator
Required CredentialsTypically no formal credentials, but familiarity with fandom communities helpsOften requires knowledge of content policies, sometimes certifications in online moderation
Work EnvironmentOnline community platforms, fan sites, social mediaSocial media platforms, forums, online communities
Employer & Industry UsageFan-based websites, entertainment companies, online communitiesMedia companies, social media platforms, online forums
Search & Comparison IntentFans or community managers comparing roles in online communitiesCompanies or individuals seeking moderation roles or understanding moderation differences

Fandom involves engaging with and managing fan communities, often focusing on content creation and community engagement. Content Moderators focus on monitoring and enforcing content policies to ensure safe online environments. While both roles work online and require understanding of community standards, Fandom is more community-driven, whereas Content Moderation emphasizes policy enforcement and content review.

What are the key skills and qualifications needed to thrive as a community manager for a fan-based platform, and why are they important?

To thrive as a Community Manager for a fan-based platform, you need strong communication skills, experience with online communities, and a background in digital marketing or social media management. Familiarity with community management tools (like Discord, Slack, or forum software), analytics platforms, and sometimes certifications in social media or community management are valuable. Exceptional empathy, conflict resolution, and adaptability help you build trust and maintain a positive, engaged community. These skills and qualities are crucial for fostering a safe, active, and enthusiastic environment that supports both users and organizational goals.

What are the typical responsibilities of a community manager at Fandom, and how do they collaborate with other teams?

As a Community Manager at Fandom, your primary responsibilities include engaging with the user community, moderating content, and facilitating discussions to ensure a positive environment. You’ll often work closely with product, marketing, and support teams to relay user feedback, coordinate community events, and implement new features or policies. Collaboration is key, as you serve as a bridge between passionate fans and internal stakeholders, ensuring that community interests align with business goals.

What are Fandom jobs?

Fandom jobs refer to various roles within Fandom, Inc., the company that operates the world's largest fan platform, hosting wikis and communities for movies, TV shows, games, and more. Employees work in areas such as content management, community engagement, engineering, marketing, and product development. These roles support the creation, curation, and maintenance of fan-driven content and technology. Fandom jobs often require a passion for pop culture and collaborative work in a fast-paced, digital environment.
What job categories do people searching Fandom jobs in Springfield, MA look for? The top searched job categories for Fandom jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Fandom jobs? Cities near Springfield, MA with the most Fandom job openings:
Infographic showing various Fandom job openings in Springfield, MA as of August 2026, with employment types broken down into 38% Full Time, 56% Part Time, 3% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,114 per year, or $23.1 per hour.

Full-Time Assistant Manager

BoxLunch & Hot Topic

West Hartford, CT • On-site

$20.70 - $24.85/hr

Full-time

Re-posted 13 days ago


Job description

At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. 
 
We're on the search for a Full-Time Assistant Manager that will help lead our civic minded, pop culture driven brand.  You'll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You're Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.
 
WHAT YOU'LL DO
  • Support your Store Manager in achieving the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is
  • Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
  • You're the store's #1 fan - you'll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
  • Provide leadership around running an operationally sound business; you'll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
  • Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, and associate schedules
  • Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
  • Run sales reports and use data to help guide your strategy to hit sales targets
  • You'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time.  In short, you'll deliver the goods!
  • Every Frodo needs a Fellowship!  In partnership with your Store Manager, you'll develop your team of loyal associates that are high-performing and customer-focused
WHAT YOU'LL NEED
  • At least 1-2 years of retail store management experience. If you're passionate about philanthropy & all things pop culture, you're in the right place!
  • You've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
  • You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
  • You'll have to be at least 18 years of age to join the fandom force
  • A high school diploma or GED equivalent. If you have a degree, even better
  • Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
  • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds  
$20.70 - $24.85 an hour
Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.
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BoxLunch & Hot Topic logo

About BoxLunch & Hot Topic

Sourced by ZipRecruiter

BoxLunch & Hot Topic is a retail company located in the City of Industry, California. Operating within the clothing and pop culture licensed merchandise industry, their product portfolio includes apparel, accessories, collectibles, home goods, and gift items. BoxLunch and Hot Topic are known for their focus on pop culture and music-oriented fashion and lifestyle products, targeting a customer base that primarily includes teens and young adults. Hot Topic was founded in 1988, with the creation of BoxLunch following later in 2015. Their core value is to connect with their customers on a shared love of pop culture while giving back to those in need. BoxLunch has a philanthropic partnership with Feeding America, with every $10 spent by customers translating to a donated meal. Hot Topic, on the other hand, focuses on social responsibility and environmental sustainability through various initiatives.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

City of Industry, CA, US