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Fanatics Jobs in Romeoville, IL (NOW HIRING)

Career Renew

Senior ML Engineer

Chicago, IL · Remote

$180K - $240K/yr

... Fanatics. You're an applied AI engineer who thrives in startup environments, writes clean Python, and can ship LLM-powered systems that handle real, high-stakes conversations at scale -- not just run ...

BoxLunch & Hot Topic

Seasonal Sales Associate

Aurora, IL · On-site

$15 - $16.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge ...

BoxLunch & Hot Topic

Sales Associate

Joliet, IL · On-site

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our ...

BoxLunch & Hot Topic

Sales Associate

Chicago Ridge, IL · On-site

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our ...

BoxLunch & Hot Topic

Sales Associate

Orland Park, IL · On-site

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our ...

BoxLunch & Hot Topic

Sales Associate

Aurora, IL · On-site

$15 - $16.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our ...

BoxLunch & Hot Topic

Sales Associate

Lombard, IL · On-site

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our ...

BoxLunch & Hot Topic

Seasonal Sales Associate

Lombard, IL · On-site

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge ...

BoxLunch & Hot Topic

Seasonal Sales Associate

Joliet, IL · On-site

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge ...

BoxLunch & Hot Topic

Sales Associate

Orland Park, IL

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our ...

BoxLunch & Hot Topic

Sales Associate

Joliet, IL

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our ...

BoxLunch & Hot Topic

Sales Associate

Orland Park, IL · On-site

$15 - $15.50/hr

Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers. We're on the search for a Sales Associate that will help lead our civic minded, pop ...

BoxLunch & Hot Topic

Sales Associate

Aurora, IL

$15 - $16.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our ...

BoxLunch & Hot Topic

Sales Associate

Chicago Ridge, IL

$15 - $15.50/hr

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our ...

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All JobsFanatics JobsFanatics Jobs in Romeoville, IL

Fanatics information

See Romeoville, IL salary details

$5

$29

$38

How much do fanatics jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for fanatics in Romeoville, IL is $29.68, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $33.56 per hour, depending on experience, location, and employer.

What is the difference between Fanatics vs Customer Service Representative?

AspectFanaticsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require retail or sports industry experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRetail stores, warehouses, online customer support centersCall centers, retail stores, or online support platforms
Industry UsageSports merchandise retail, e-commerceVarious industries including retail, telecommunications, and service sectors
Common Search/ComparisonCustomer support roles in sports retailCustomer service jobs in retail and e-commerce

Fanatics and Customer Service Representative roles often overlap in retail and customer support environments. While Fanatics focuses on sports merchandise retail, Customer Service Representatives work across multiple industries. Both roles require strong communication skills and some customer service experience, but Fanatics positions may emphasize sports industry knowledge.

What types of career growth opportunities are available for employees at Fanatics?

At Fanatics, employees have access to a variety of career advancement paths, ranging from moving into leadership roles within their department to transitioning between departments such as merchandising, technology, or customer service. The company encourages internal mobility and offers training programs, mentorship, and regular performance reviews to support employee development. Team members are often given opportunities to lead projects or participate in cross-functional initiatives, which can help broaden their skill sets and prepare them for promotion. This supportive environment is designed to help employees achieve their long-term career goals within the organization.

What are Fanatics and what do they do?

Fanatics is a global leader in licensed sports merchandise, specializing in the design, manufacture, and distribution of officially licensed apparel, jerseys, and other fan gear. They partner with major sports leagues like the NFL, NBA, MLB, and many collegiate teams to provide merchandise for fans. Fanatics operates both e-commerce platforms and retail stores, offering a wide range of products for sports enthusiasts. Their innovative supply chain and on-demand manufacturing allow them to deliver the latest gear quickly to fans around the world.

What are the key skills and qualifications needed to thrive as a Fanatics Customer Service Representative, and why are they important?

To thrive as a Fanatics Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM systems, order management tools, and proficiency in using online chat or phone support platforms are typically required. Patience, resilience, and the ability to remain calm under pressure help representatives deliver excellent service and handle challenging situations effectively. These skills ensure customer satisfaction, brand loyalty, and efficient resolution of issues in a fast-paced e-commerce environment.
What are popular job titles related to Fanatics jobs in Romeoville, IL? For Fanatics jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Fanatics jobs in Romeoville, IL look for? The top searched job categories for Fanatics jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Fanatics jobs? Cities near Romeoville, IL with the most Fanatics job openings:
Fanatics jobs near you
Infographic showing various Fanatics job openings in Romeoville, IL as of July 2026, with employment types broken down into 43% Full Time, 45% Part Time, and 12% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $61,733 per year, or $29.7 per hour.

Senior ML Engineer

Career Renew

Chicago, IL • Remote

$180K - $240K/yr

Full-time

Medical, PTO

Re-posted 13 days ago

Job description

Career Renew is recruiting for one of its clients a Senior Machine Learning Engineer - this is a fully remote role for US/Canada based candidates. Salary range: 180-240K USD plus benefits plus equity.
Since 2017, we’ve been on a mission to use AI to resolve as many conversations as possible while elevating human agents to do what they are uniquely good at.

We are looking for a Senior Machine Learning Engineer with 5+ years of experience to join our small but mighty ML team building production-grade AI voice agents used by enterprise customers like AAA and Fanatics. You're an applied AI engineer who thrives in startup environments, writes clean Python, and can ship LLM-powered systems that handle real, high-stakes conversations at scale — not just run experiments.


What will you be doing?

  • Leading the exploration and application of Large Language Models and Generative AI, venturing into new areas within these fields

  • Translating the latest research into high-performing systems and models that can be practically applied to enhance user experiences

  • Help set the team's strategic direction, cultivating an environment that encourages innovation and professional growth

  • Actively engaging in all aspects of development, from ideation and experimentation to implementation and deployment

  • Collaborating with various teams and product managers to develop and implement ML based solutions, ensuring performance optimization and alignment with broader business goals

Requirements:
5 - 10 years of experience in applied ML engineering, building production systems in Python with LLMs or NLP (Mandatory)
Experience building production systems in Python (Mandatory)
Familiarity with low-latency production ML systems (Mandatory)
Experience working at a high-growth startup (Mandatory)
Background in NLU, NLP, or conversational AI (Nice-to-have)
BS/MS/PhD in CS, ML, Mathematics, or closely related field with ML coursework (Mandatory)
Why you should join
  • Industry leader in Voice AI for customer service since 2017 — powering enterprise customers like AAA and Fanatics where 50%+ of callers get fully resolved by the bot with higher satisfaction scores than human agents.
  • $113M raised from top-tier investors including Stripes, Salesforce Ventures and Norwest — Series B closed in 2022 at $78M with strong backing from day one.
  • Work on genuinely cutting-edge AI problems — low latency inference, hallucination reduction, prompt injection guardrails and dynamic conversation design at the frontier of what's possible with LLMs today.
  • Small team means real ownership and real impact — every improvement you ship moves the needle for enterprise customers in high-stakes scenarios (think: someone stranded on the road calling AAA).
  • Remote-first with strong perks — flexible vacation, paid sabbatical after 5 years, comprehensive health benefits, wellness stipend and a tech/learning stipend for conferences, books and courses. Competitive salary ($180K–$230K) plus meaningful equity.