Fan Experience Intern Jobs in Ohio (NOW HIRING)

Description

  REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose-driven, high-energy individuals to join our team!

We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.

This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.

This position is a great way to gain experience in the sports and hospitality industry. It provides a unique opportunity to be immersed in the Big XII football atmosphere, build your network, and grow personally and professionally.

Tailgate Game Day Interns are needed on site in the fall of 2026 for up to 6 Saturday home games at the University of Cincinnati:

- September 5 vs. Boston College

- September 12 vs. Western Carolina

- September 26 vs. Kansas State

- October 24 vs. Texas Tech

- October 31 vs. Utah

- November 21 vs. Colorado

Please include your resume and cover letter with your application.

Position Summary

REVELxp is the exclusive tailgate partner for the University of Cincinnati football program and provides self-service and full-service tailgates for clients at multiple sites around Nippert Stadium. Game day interns vital to the smooth operation of

each game day, as members of the staff represent the REVELxp brand while providing assistance, hospitality, and customer service to each tailgating guest.

• Greet customers and guests warmly and provide an exceptional game day experience.
• Ensure professional presentation of all tailgates by arriving 6-7 hours prior to kick off by moving coolers, ice, and chairs, hanging up signage, and completing quality control checks according to logs and diagrams.
• Bellhop Responsibilities - be ready and attentive at site drop-off areas to welcome guests as they arrive, help unload and transport tailgating equipment to guests' designated areas, answer any questions, and inform when the tailgate site officially closes for the day.
• Exhibit outstanding customer service by checking in with guests to ensure their needs are met and having an unforgettable experience. Be proactive in assisting by picking up tailgate sites when they step away and being available to transport equipment back to vehicles.
• Welcome Tent Supervision - manage the guest services area, direct guests, and provide assistance as needed to ensure smooth operations.
• Respond promptly to customer needs, requests, and inquiries, addressing concerns with professionalism and a can-do attitude.
• Assist the Event Manager + General Manager with day-of operational tasks, including setting up and breaking down equipment, managing supplies, storing materials correctly and ensuring operational efficiency.
• Maintain a clean and organized site, ensuring all areas are tidy and presentable throughout the event that represents REVELxp standards.

Requirements

 Qualifications & Requirements:

• Team-oriented mindset, with a commitment to ensuring a collaborative and efficient team environment.
• Strong communication skills to interact effectively with guests, peers, and supervisors.
• Must be available to work every home game (August to late November) (10-12 hours).
• Ability to problem solve under pressure
• Excellent time management, organizational, and prioritizing skills
• Strong customer service skills
• Dependable and trustworthy
• Strong work ethic
• Reliable transportation
• Must be at least 16 years old and able to work 10-20 hours per week.

Physical Requirements:

• Comfortable standing and walking for extended periods.
• Able to lift up to 50 pounds and assist with carrying, setting up, and moving equipment.
• Ability to be on their feet for extended periods of time

Internship Site:

The Grid and Commons, University of Cincinnati

Expectations:

The intern is expected to act in a courteous manner and dress presentably as he/she will be representing UC Athletics and REVELXP. The intern is also expected to work closely with his/her immediate manager and keep the manager informed of any issues relating to donor/employee safety and satisfaction. The intern should understand that he/she will be perceived by donors and staff as a management team member.