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Fairfield Inn Jobs in Decatur, GA (NOW HIRING)

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Service Agent Fairfield by Marriott Atlanta Airport South is seeking a Full-Time Front Desk/Guest Service Agent. The primary purpose of the Guest Service Agent is to greet and serve guests in a ...

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Fairfield Inn information

See Decatur, GA salary details

$13

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How much do fairfield inn jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for fairfield inn in Decatur, GA is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $20.67 per hour, depending on experience, location, and employer.

What are some common responsibilities of a Front Desk Associate at Fairfield Inn?

As a Front Desk Associate at Fairfield Inn, you can expect to handle guest check-ins and check-outs, answer guest inquiries, and resolve any issues to ensure a positive guest experience. You'll also coordinate with housekeeping and maintenance teams to address room readiness and guest requests. Additionally, managing reservations, processing payments, and maintaining accurate records are key parts of the role. Teamwork, attention to detail, and strong communication skills are essential in this fast-paced and guest-focused environment.

What is the difference between Fairfield Inn vs Housekeeper?

AspectFairfield InnHousekeeper
Primary RoleHotel front desk and guest servicesCleaning and maintaining guest rooms
Required SkillsCustomer service, communicationAttention to detail, cleaning skills
Work EnvironmentHotel lobby, front desk areaGuest rooms, hotel corridors
CertificationsNone typically requiredNone typically required

Fairfield Inn employees primarily focus on guest services and front desk operations, while housekeepers handle cleaning and maintaining guest rooms. Both roles are essential in the hospitality industry but differ in responsibilities, skills, and work environment.

What is Fairfield Inn and what type of services does it offer?

Fairfield Inn is a hotel brand owned by Marriott International, focused on providing comfortable and affordable accommodations for travelers. The hotels typically offer amenities such as complimentary breakfast, free Wi-Fi, fitness centers, and business services. Fairfield Inn locations are designed to cater to both leisure and business travelers seeking a reliable and convenient stay. The brand is known for its friendly service, clean rooms, and consistent quality across its properties.

What are the key skills and qualifications needed to thrive as a Fairfield Inn Front Desk Agent, and why are they important?

To thrive as a Fairfield Inn Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel property management systems (PMS) like Opera or OnQ and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents build rapport with guests and handle various situations. These skills ensure efficient operations, guest satisfaction, and positive brand representation for the hotel.
What job categories do people searching Fairfield Inn jobs in Decatur, GA look for? The top searched job categories for Fairfield Inn jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Fairfield Inn jobs? Cities near Decatur, GA with the most Fairfield Inn job openings:

$17/hr

Full-time

Posted 3 days ago


Key responsibilities

  • Audits all accounts to ensure they are in balance and prepares final reports for management.

  • Registers and processes guests promptly upon arrival and departure.

  • Verifies and posts guest charges, completes billing, and ensures all guest accounts are current and in balance by the designated time.


Job description

Fairfield by Marriott Atlanta Airport South is seeking a dynamic Night Auditor for their busy hotel. The Night Auditor will need to have open availability to cover additional day or evening shifts weekly. The purpose of the Night Auditor is to audit all accounts to ensure they are in balance, and prepare final reports for management; acts as the third shift Front Desk Agent ensuring maximum room revenues and guest satisfaction, in line with Auro Hotels' standards.
Essential Job Functions
  • Assists all guests in a sincere and courteous manner, and whenever possible, going the extra mile and doing whatever it takes to ensure guest satisfaction.
  • Registers and processes guests promptly upon arrival and departure, to ensure guest satisfaction.
  • Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00 a.m. the following morning or by the Brand Standard's designated time.
  • Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area, and effectively assists guests.
  • Completes all credit card transmittals, direct bills, and no show billings for the day.
  • Prepares all daily, monthly and yearly reports required by the property.
  • Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
  • Receives and processes telephone and walk-in reservations accurately ensuring guest satisfaction.
  • Professionally and competently operates the telephone system according Auro Hotels and Brand standards
  • Acts as manager on duty in the absence of the General Manager.
  • Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for associates and guests.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that prompt corrective action can be taken.
  • Responsible for check-in, checkout, selling skills, computer operation, telephones, tasks at the front desk.
  • Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education
College degree preferred; High School Diploma and/or 2-3 years' experience or equivalent combination of education and experience required.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.