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Express Bonobos Jobs in Ohio (NOW HIRING)

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design ...

Site Merchandiser

Columbus, OH

$13.25 - $16.50/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design ...

Senior DevOps Engineer

Columbus, OH

$125K - $161K/yr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design ...

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design ...

DevOps Engineer

Columbus, OH

$51 - $69.75/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design ...

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design ...

Sales Leader

Columbus, OH

$14.50 - $17.75/hr

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a ...

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a ...

Sales Associate Keyholder

Akron, OH

$14.25 - $16.25/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in ...

Owned Channels Specialist

Columbus, OH

$59K - $81K/yr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design ...

Sales Leader

Sunbury, OH

$14 - $17.25/hr

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a ...

Sales Leader

Liberty Township, OH

$14.25 - $17.50/hr

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a ...

Sales Associate

Niles, OH

$12.25 - $16.50/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in ...

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Express Bonobos information

What is the difference between Express Bonobos vs Delivery Driver?

AspectExpress BonobosDelivery Driver
Required CredentialsNone or basic retail/customer service experienceDriver's license, vehicle insurance
Work EnvironmentRetail stores, customer serviceOn the road, various locations
Employer & IndustryClothing retail, fashion industryLogistics, transportation

Express Bonobos refers to a retail associate working in clothing stores, focusing on customer service and sales. Delivery Driver involves transporting goods, requiring a valid driver's license and vehicle. While both roles may be part-time and involve customer interaction, they differ significantly in work environment and industry focus.

What are the key skills and qualifications needed to thrive as an Express Bonobos Guide, and why are they important?

To thrive as an Express Bonobos Guide, you need strong customer service skills, retail sales experience, and a good understanding of fashion trends, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and online retail platforms is important. Excellent communication, active listening, and adaptability help you build relationships with customers and collaborate with team members. These skills ensure personalized service, drive sales, and create a positive shopping experience that supports the store's success.

How does the Express Bonobos sales associate role balance customer service with sales targets?

As a sales associate at Express Bonobos, you'll be expected to deliver a personalized shopping experience while also meeting store sales goals. This involves actively engaging with customers to understand their needs, offering tailored style advice, and ensuring they leave satisfied. At the same time, you'll track your individual and team sales metrics, participate in store promotions, and support merchandising efforts. The team-oriented environment encourages collaboration, so you'll frequently work alongside colleagues to achieve shared objectives and maintain a welcoming atmosphere.

What are Express Bonobos and what do they do?

Express Bonobos refers to roles at Bonobos, a menswear brand, after its acquisition by Express Inc. Employees at Express Bonobos typically work in retail, customer service, or corporate positions, helping customers find stylish clothing and providing excellent service. The company is known for its innovative approach to menswear, personalized shopping experiences, and focus on fit and customer satisfaction. Express Bonobos team members contribute to the brand’s mission by supporting both in-store and online operations, ensuring a seamless and enjoyable experience for shoppers.
What job categories do people searching Express Bonobos jobs in Ohio look for? The top searched job categories for Express Bonobos jobs in Ohio are:
What cities in Ohio are hiring for Express Bonobos jobs? Cities in Ohio with the most Express Bonobos job openings:
Infographic showing various Express Bonobos job openings in Ohio as of June 2026, with employment types broken down into 3% As Needed, 8% Full Time, 61% Part Time, 1% Temporary, and 27% Contract. Highlights an 29% Physical, 35% Hybrid, and 36% Remote job distribution.

Vice President Paid Media

Express & Bonobos

Columbus, OH • On-site

Full-time

Posted 10 days ago


Job description

Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
Responsibilities
POSITION OVERVIEW
The VP, Paid Media is responsible for leading enterprise-wide paid media strategy across Express and Bonobos-driving profitable customer acquisition, accelerating revenue growth, and strengthening customer file health across the portfolio. This leader owns the full paid media ecosystem, including channel strategy, investment allocation, performance optimization, agency management, and capability development. The role sits at the intersection of brand, performance, analytics, and finance-ensuring media investments deliver measurable ROI while fueling long-term brand equity and market share growth. As a core marketing leader, the VP of Paid Media partners cross-functionally to align acquisition strategy with merchandising priorities, promotional calendars, ecommerce performance, and retail traffic objectives.
KEY RESPONSIBILITIES
Enterprise Paid Media Strategy & Investment
  • Define and lead annual and long-range paid media strategies across Express and Bonobos
  • Own paid media budget allocation and channel mix decisions to maximize revenue, contribution margin, and lifetime value
  • Develop scalable investment frameworks that balance new customer acquisition with retention and reactivation
  • Establish clear guardrails for CAC, ROAS, LTV:CAC, incrementality, and payback periods

Customer File Growth & Acquisition
  • Develop and execute strategies that significantly expand the new customer file across both brands
  • Partner with Customer Marketing & Strategy to ensure paid acquisition aligns with lifecycle, loyalty, and CRM efforts
  • Identify and scale high-quality audience segments that drive long-term value, not just short-term volume

Performance Optimization & Analytics
  • Oversee rigorous measurement frameworks across ROI, CPA, ROAS, CAC, incrementality, and contribution margin
  • Partner with Analytics and Decision Science teams to evolve attribution, incrementality testing, and media modeling
  • Continuously test, learn, and scale across creative, audience targeting, bidding strategies, and channel expansion
  • Deliver executive-ready reporting and forward-looking performance insights

Channel Leadership & Media Ecosystem
  • Oversee all paid channels including Paid Search (SEM), Paid Social, Display, Programmatic, Affiliate, Influencer Performance, and emerging platforms
  • Evaluate and expand into new channels or formats that drive competitive advantage
  • Own agency partnerships and vendor relationships, ensuring accountability, innovation, and performance discipline
  • Guide in-house vs. agency structure decisions to maximize agility and expertise

Cross-Functional Leadership
  • Partner closely with eCommerce, Brand Marketing, Creative, Merchandising, Planning, Retail, Finance, and Customer Marketing teams
  • Align media strategy with product launches, seasonal campaigns, promotional events, and inventory priorities
  • Ensure creative testing and performance insights inform brand storytelling and content strategy

Market Share & Competitive Intelligence
  • Conduct competitor and market analysis to inform media strategy and brand positioning
  • Identify opportunities to increase share of voice, share of market, and long-term brand awareness
  • Monitor category and consumer trends to proactively evolve acquisition strategies

Team Leadership & Organizational Development
  • Lead, mentor, and scale a high-performing paid media organization across brands
  • Establish clear performance standards, growth paths, and functional excellence
  • Foster a culture of accountability, innovation, and data-driven decision-making

REQUIRED EXPERIENCE & QUALIFICATIONS
  • 15+ years of progressive marketing experience with significant leadership in paid media and digital acquisition
  • 5-7+ years leading high-performing teams and managing enterprise-level budgets
  • Deep expertise across Google Ads, Meta Ads Manager, DSPs, affiliate platforms, and programmatic ecosystems
  • Proven track record driving profitable customer acquisition and scalable revenue growth in retail or consumer brands
  • Strong financial acumen with experience managing large, complex media investments
  • Experience operating within multi-brand or matrixed environments preferred
  • Bachelor's degree in Marketing, Business, or related field; MBA preferred

CRITICAL SKILLS & ATTRIBUTES
  • A modern paid media leader who understands that scale without profitability is noise-and that growth requires discipline, creativity, and precision. Someone who can build an acquisition engine that fuels both brands today while strengthening customer value for the long term
  • Enterprise-level strategic thinker with strong commercial instincts
  • Highly analytical with a deep understanding of performance marketing economics
  • Confident executive communicator able to influence senior leadership and cross-functional teams
  • Balanced perspective on brand equity and performance outcomes
  • Forward-looking and innovative in a rapidly evolving media landscape

Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.