ZipRecruiter

Log In

1

Experience Associate Jobs in New York (NOW HIRING)

YMCA

Member Experience Associate

Yonkers, NY · On-site

The Member Experience Associate serves as the first point of contact for members, guests, and visitors at the YMCA of Yonkers. This frontline position delivers exceptional customer service while ...

YMCA

Member Experience Associate

Yonkers, NY · On-site

$17/hr

The Member Experience Associate serves as the first point of contact for members, guests, and visitors at the YMCA of Yonkers. This frontline position delivers exceptional customer service while ...

Go Rentals

Guest Experience Associate

White Plains, NY

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Retro Fitness

Member Experience Associate

Oceanside, NY · On-site

$17/hr

Member Experience Associate At Retro Fitness, "Get Real" is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. The Member ...

Retro Fitness

Member Experience Associate

Bronx, NY · On-site

$16.50/hr

Member Experience Associate At Retro Fitness, "Get Real" is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. The Member ...

Retro Fitness

Member Experience Associate

Oceanside, NY · On-site

$17/hr

Member Experience Associate At Retro Fitness, "Get Real" is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. The Member ...

HSBC

Client Experience Associate

Scarsdale, NY · On-site

$15.50 - $21.25/hr

Client Experience Associate Location: Scarsdale, NY, US, 10583 Brand: HSBC Area of Interest: Branch and Retail Banking Closing Date: Office Worker Date: 1 Aug 2026 In compliance with applicable laws ...

Retro Fitness

Member Experience Associate

Pearl River, NY · On-site

$15.50 - $16/hr

The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or she first walks in. You will be the ...

TOCA Football

Lead Experience Associate

Manhattan, NY · On-site

$21 - $23/hr

Lead Experience Associate Location: New York, NY Report To: General Manager Hours Required: Availability to work up to 30 hours weekly, including evenings, weekends, and holidays. Position Overview:

TOCA Football

Lead Experience Associate

New York, NY · On-site

$20 - $24/hr

Lead Experience Associate Location: New York, NY Report To: General Manager Hours Required: Availability to work up to 30 hours weekly, including evenings, weekends, and holidays. Position Overview:

Retro Fitness

Member Experience Associate

Pearl River, NY · On-site

$15.50 - $16/hr

The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or she first walks in. You will be the ...

Haddad Brands

Digital Experience Associate

Manhattan, NY · On-site

$55K - $85K/yr

The Digital Experience Associate will support the digital site experience across all ecommerce channels to promote pristine external brand presence to the end consumer, focused on basic PDP content ...

Haddad Brands

Digital Experience Associate

Manhattan, NY · On-site

$55K - $85K/yr

The Digital Experience Associate will support the digital site experience across all ecommerce channels to promote pristine external brand presence to the end consumer, focused on basic PDP content ...

Rockstar

Provider Experience Associate

New York, NY · On-site

$48K - $58K/yr

About the Role The client is looking for a rockstar Provider Experience & Recruitment Associate to join their founding team and lead some of the most critical functions of their business. The ...

Rockstar

Provider Experience Associate

New York, NY · On-site

$48K - $58K/yr

About the Role The client is looking for a rockstar Provider Experience & Recruitment Associate to join their founding team and lead some of the most critical functions of their business. The ...

Five Iron Golf

Golf Experience Associate

Manhattan, NY · On-site

$12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they ...

previous pagenext page

Showing results 21-40

All JobsExperience Associate JobsExperience Associate Jobs in New York

Experience Associate information

What is an experience associate?

Experience Associates are professionals who provide support and assistance to ensure customers or clients have a positive experience with a company’s products or services. Their responsibilities often include greeting visitors, answering inquiries, resolving issues, and facilitating efficient service delivery. Experience Associates typically work in customer-facing roles in industries such as retail, hospitality, and corporate environments. They play a key role in representing the company’s brand and values while ensuring customer satisfaction.

How does an experience associate typically interact with other departments in a customer-focused organization?

Experience Associates often serve as a vital link between customers and various internal teams, such as sales, support, and product development. They regularly collaborate with these departments to resolve customer issues, relay feedback, and ensure a seamless customer journey. This cross-functional communication not only enhances the customer experience but also gives Experience Associates valuable insights into different areas of the business, supporting skill development and potential career growth within the organization.

What are the key skills and qualifications needed to thrive as an experience associate, and why are they important?

To thrive as an Experience Associate, you generally need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office tools is often expected. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in engaging with clients and team members. These skills ensure exceptional customer interactions, efficient operations, and a welcoming environment that supports organizational goals.

What is the difference between Experience Associate vs Customer Service Representative?

AspectExperience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentCorporate offices, retail, or event settings; focus on client or guest experienceCall centers, retail stores, or service desks; direct customer interaction
Employer & Industry UsageUsed across hospitality, retail, and corporate sectors to enhance customer engagementCommon in retail, telecommunications, and service industries for handling customer inquiries

While both roles involve customer interaction, an Experience Associate typically focuses on creating positive experiences in retail or hospitality settings, often requiring a background in customer service. A Customer Service Representative primarily handles inquiries and resolves issues via phone or in person. The roles overlap in communication skills but differ in scope and environment.

What are the most commonly searched types of Experience jobs in New York?

The most popular types of Experience jobs in New York are:

What cities in New York are hiring for Experience Associate jobs?

Cities in New York with the most Experience Associate job openings:

Experience Associate jobs near you
Infographic showing various Experience Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Member Experience Associate

YMCA

Yonkers, NY • On-site

Other

Posted 12 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,987 frontline employees who took The Breakroom Quiz

571st of 772 rated non-profit organizations

Job description

Create exceptional member experiences by welcoming, connecting, and supporting every person who enters the YMCA.
Job Description
The Member Experience Associate serves as the first point of contact for members, guests, and visitors at the YMCA of Yonkers. This frontline position delivers exceptional customer service while creating a welcoming, inclusive, and mission-driven environment that encourages members to achieve their goals and build lasting connections.
Working as part of the Welcome Center team, the Member Experience Associate supports membership services, registrations, facility tours, member engagement, and daily operations while helping ensure every interaction reflects the YMCA's commitment to strengthening communities.
Qualifications
-High school diploma or equivalent required; some college preferred.
-Minimum of one year of customer service, hospitality, retail, or community-facing experience.
-Strong interpersonal, communication, and problem-solving skills.
-Excellent organizational and time management abilities.
-Proficiency with computers, digital systems, and mobile applications.
-Ability to work effectively with diverse populations in a welcoming and inclusive environment.
-CPR/AED certification or ability to obtain within 30 days of hire.
-Bilingual English/Spanish preferred.
Essential Functions
-Welcome members, guests, and visitors while providing exceptional customer service.
-Process memberships, registrations, program enrollments, and payments accurately.
-Assist members with ReClique Core, the YMCA mobile app, and other membership technology.
-Conduct facility tours and provide first-visit experiences for prospective members.
-Respond to member questions and resolve concerns while referring complex issues to leadership.
-Promote YMCA programs, events, volunteer opportunities, and member engagement initiatives.
-Support membership scholarship communication and documentation.
-Maintain a clean, organized, and professional Welcome Center environment.
-Collaborate with departments across the YMCA to provide a seamless member experience.
-Model the YMCA's core values while fostering a welcoming, inclusive, and engaging atmosphere.
Cause-Driven Leadership Competencies
-Communication
-Relationship Building
-Inclusion
-Emotional Maturity
-Functional Expertise
-Member Engagement
-Collaboration
Required Certifications
-CPR/AED Certification within 30 days of hire.
-First Aid Certification within 30 days of hire.
-Any additional YMCA-required training upon hire.
Ymca Careers
Similar Positions
Director of Membership & Retention
YMCA of Wichita Kansas
Membership Sales Director
YMCA of the Pikes Peak Region
Director of Membership Operations
YMCA of Metropolitan Washington

What YMCA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply