Executive Utc Mall Jobs (NOW HIRING)

About Us

Surround yourself with modern comforts at the San Diego Marriott La Jolla. Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall. The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting. Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes. We also offer free parking on site and hotel discounts with all Marriott brands worldwide. Join our commitment to our community with one of our monthly volunteer activities throughout the city. Come see us today to learn more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $72,000.00 - $77,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes

Overview

The Executive Meeting Manager brings strong organizational, operational, and detailing skills to successfully coordinate and execute group business while ensuring an exceptional guest and meeting planner experience. This role is responsible for the detailed execution of all assigned groups and events, ensuring operational alignment, clear communication, and consistent follow-through across all hotel departments.
The Executive Meeting Manager plays a key role in supporting a culture centered around guest satisfaction, accountability, teamwork, and operational excellence. Success in this role requires the ability to manage multiple priorities, communicate effectively across departments, and proactively resolve operational challenges in a fast-paced hotel environment.

Essential Duties and Responsibilities

• Understand monthly forecasting processes and support departmental revenue and operational goals.
• Ensure groups meet or exceed contractual revenue expectations while maintaining a high level of service execution and meeting planner satisfaction.
• Support initiatives to improve meeting planner evaluation scores and overall guest experience.
• Optimize room rental revenue opportunities while balancing operational feasibility and guest expectations.
• Build and maintain strong client relationships to support repeat business and long-term partnerships.
• Participate in industry organizations and networking opportunities when appropriate.
• Demonstrate strong negotiation, organizational, communication, and client relationship skills.
• Conduct hotel site inspections and client presentations professionally and confidently.
• Collaborate closely with culinary and banquet teams to develop creative event experiences while balancing operational execution and profitability.
• Partner closely with Banquets, Front Office, Housekeeping, Engineering, and other operational departments to ensure successful event execution.
• Effectively manage banquet event orders and group resumes with a high level of accuracy, detail, and follow-through.
• Proactively communicate operational changes, updates, special requests, and group needs to all relevant departments.
• Monitor group room blocks, pickup, VIP arrivals, and event flow to support operational readiness.
• Work collaboratively with outside vendors to ensure successful event execution and guest satisfaction.
• Demonstrate the ability to quickly evaluate operational challenges and make sound business decisions in a timely manner.
• Maintain professionalism and composure while managing multiple priorities, deadlines, and operational demands.
• Comply with attendance expectations and maintain schedule flexibility based on business demands and event activity.
• Perform any other job-related duties as assigned.
  

Success in This Role
The most successful candidates in this role are individuals who:

• Lead with professionalism, urgency, and accountability
• Communicate proactively and follow through consistently
• Thrive in fast-paced operational environments
• Maintain strong attention to detail while balancing multiple priorities
• Build collaborative relationships across departments
• Take ownership of group execution and guest satisfaction
• Remain calm, adaptable, and solution-oriented during operational challenges
  

Qualifications and Skills

Education and Experience

• Prior hospitality experience with specific experience in catering sales, convention services, or group event management required.
• Minimum one year of hospitality experience required.
• Experience working in full-service hotels or high-volume group environments preferred.
• Experience at a hotel of similar size and complexity preferred.
• High School Diploma required; Bachelor's Degree preferred.
  

Knowledge, Skills, and Abilities

• Strong computer skills including Microsoft Word, Excel, and Delphi or similar sales systems.
• Understanding of hotel operations and cross-department coordination.
• Strong organizational skills with the ability to manage multiple groups and operational priorities simultaneously.
• Ability to communicate effectively with clients, operational leaders, and hotel associates at all levels.
• Strong problem-solving and decision-making skills.
• Ability to execute action plans and adapt quickly to operational changes.
• Ability to work effectively under deadlines and time constraints.
• Open availability, including weekends and varied schedules based on business demands and event activity.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences including clients, operational leaders, and hotel associates.
  

Equal Opportunity Employer
HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.