ZipRecruiter

Log In

2

Executive Remote Customer Service Representative Jobs in Nebraska

S&S's Customer Information Systems

Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...

Nexora Talent

Remote Customer Experience Coordinator

Omaha, NE · Remote

$17.25 - $22.50/hr

Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused ... In this role, you will support clients by coordinating services, answering questions, and ensuring ...

Harris

Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...

Harris

Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...

CHI Health Clinic

Patient Service Rep PCC

Omaha, NE · On-site +1

$16.42 - $23.19/hr

Onsite training is required for 6 weeks before being eligible to move remote. Must be local to ... To be successful in this healthcare customer service role, you will need demonstrable skills in ...

Liveops

Remote Spanish Bilingual Customer Service

Bellevue, NE · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Omaha, NE · Remote

$14.75 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Lincoln, NE · Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative JobsExecutive Remote Customer Service Representative JobsExecutive Remote Customer Service Representative Jobs in Nebraska

Executive Remote Customer Service Representative information

What does an executive remote customer service representative do?

An Executive Remote Customer Service Representative is responsible for handling high-level customer inquiries, complaints, and support requests for a company, typically from a remote location. They often work with VIP clients or manage more complex issues that require advanced problem-solving skills and a strong understanding of the company's products or services. Their role includes providing personalized solutions, ensuring customer satisfaction, and maintaining detailed records of interactions. Additionally, they may collaborate with other departments to resolve issues and improve customer service processes.

What are the key skills and qualifications needed to thrive as an executive remote customer service representative?

To excel as an Executive Remote Customer Service Representative, you generally need advanced communication skills, problem-solving abilities, and experience in customer-focused environments, often supported by a relevant associate’s or bachelor’s degree. Familiarity with CRM platforms like Salesforce or Zendesk, proficiency in remote collaboration tools, and sometimes certifications in customer service management are highly valuable. Outstanding soft skills include empathy, patience, professionalism, and the ability to manage complex or escalated inquiries independently. These skills and qualifications are crucial for delivering high-level support, building client trust, and resolving issues efficiently in a remote, executive-facing context.

How do executive remote customer service representatives typically collaborate with other departments while working remotely?

Executive Remote Customer Service Representatives often work closely with teams such as sales, technical support, and account management to resolve complex client issues and ensure high satisfaction. Collaboration is usually facilitated through virtual meetings, shared platforms, and regular communication channels like email and instant messaging. Being proactive in cross-functional communication helps representatives relay customer feedback, expedite solutions, and maintain a seamless client experience. Building strong relationships with colleagues in other departments is key to efficiently addressing customer needs and contributing to organizational goals.

What is the difference between Executive Remote Customer Service Representative vs Customer Support Specialist?

AspectExecutive Remote Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, often in corporate or call center settingsRemote or on-site, in customer service departments
Employer & Industry UsageBusinesses across industries, including finance, tech, retailCustomer service departments in various industries
Search & Comparison IntentHigh overlap in roles, focus on customer interaction and problem-solvingSimilar responsibilities, often used interchangeably in job searches

Both roles involve assisting customers remotely, handling inquiries, and resolving issues. The main difference lies in the job titles used by employers, but their responsibilities and required skills are quite similar, making them often interchangeable in job searches.

What are the most commonly searched types of Remote Customer Service Representative jobs in Nebraska?

The most popular types of Remote Customer Service Representative jobs in Nebraska are:

Executive Remote Customer Service Representative jobs near you

(Remote) Sr Account Executive

S&S's Customer Information Systems

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

A division of Harris; Systems & Software is seeking a Senior Sales Executive to drive net-new growth within a defined territory. This role is responsible for identifying, engaging, and converting municipal utilities through complex, RFP-driven sales cycles.

The Senior Sales Executive owns the full sales process from initial outreach through contract execution. This includes developing a qualified pipeline, building relationships with utility stakeholders, and leading competitive pursuits. The role requires strong business acumen, disciplined forecasting, and the ability to navigate long-cycle enterprise sales.

The ideal candidate is a self-starter who is comfortable creating opportunities, engaging senior decision-makers, and leading structured evaluations to close.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.

Salary: 110K + Commission

OTE: Up to 220K including base salary

What your impact will be:
  • Identify and pursue net-new municipal utility opportunities within a defined territory
  • Build and maintain a qualified pipeline aligned to company growth targets
  • Lead sales cycles from initial engagement through RFP, evaluation, and contract execution
  • Develop and maintain accurate forecasts for bookings and pipeline progression
  • Maintain accurate and timely CRM (Salesforce) updates across all opportunities, including pipeline stage, stakeholder context, and next steps to ensure forecast accuracy and visibility
  • Establish and grow relationships with key stakeholders within target accounts
  • Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation
  • Collaborate with Product, Professional Services, and leadership to position solutions effectively
  • Represent the company at industry events, conferences, and customer meetings
  • Build and maintain strong relationships with strategic third-party partners
  • Participate in relevant internal and external meetings and functions
What we are looking for:
  • 7+ years of experience in enterprise software sales, with a focus on net-new business development
  • Demonstrated success managing full-cycle, complex sales processes
  • Experience leading customer presentations and executive-level discussions
  • Experience working with multi-stakeholder buying committees
  • Strong communication, interpersonal, and presentation skills
  • Experience using CRM systems (Salesforce preferred)
  • Bachelor's degree or equivalent experience
What would make you stand out:
  • Experience selling to municipal utilities, public sector, or regulated industries
  • Familiarity with CIS, billing, AMI, or customer service platforms
  • Experience with RFP-driven sales environments
  • Experience selling complex, configurable enterprise software solutions
Competencies
  • Strong business and sales acumen
  • Effective communication and presentation skills
  • Ability to deliver clear, compelling presentations to technical and non-technical audiences
  • Relationship-building and stakeholder management
  • Negotiation and closing discipline
  • Organizational and planning skills
  • Persistence and resilience in long-cycle sales environments
How Success Is Measured
  • Achievement of bookings and revenue targets
  • Growth of qualified net-new pipeline
  • Forecast accuracy and pipeline visibility
  • Advancement of opportunities through RFP and evaluation stages
  • Strength of relationships within target accounts
  • Quality and consistency of CRM documentation
Work EnvironmentThis role operates in a remote work environment with regular interaction with internal teams and customers. The position requires the ability to work independently while maintaining strong collaboration across Sales, Technical, and Delivery teams.TravelThis position is remote and requires travel to customer sites, industry events, and internal meetings as needed.Physical DemandsThis is primarily a sedentary role requiring regular use of a computer and communication tools. Occasional travel may require lifting materials up to 20 pounds.Equal Employment OpportunityHarris Computer is an equal opportunity employer and is committed to creating an inclusive environment for all employees.Other DutiesThis job description is not intended to be a comprehensive list of all responsibilities. Duties and responsibilities may change based on business needs.

What we can offer:

  • 3 weeks' vacation and 5 personal days

  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment

  • Employee stock ownership and RRSP/401k matching programs

  • Lifestyle rewards

  • Remote work and more!

About Systems & Software
Systems & Software, a subsidiary of Harris Computer and part of Constellation Software, has been serving utilities and municipalities since 1973. Headquartered in Vermont, the company provides the enQuesta CIS platform to manage billing and utility operations for electric, water, gas, wastewater, solid waste, and property taxes. Our solutions enable utilities to manage complex rate structures, streamline operations, and enhance customer service, all without the need for custom code or disconnected systems. With cloud-based deployment, SOC 2 Type II certification, and interoperability with meter data systems, GIS, and financial tools, Systems & Software delivers stability, security, and flexibility that utilities can trust. Our commitment to ongoing investment ensures continuous innovation and a strong partnership with our customers across North America.

About Harris:

Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

#LI-remote

Apply