Job Summary:
Klaviyo is a company that empowers creators to own their destiny by making first-party data accessible and actionable. They are seeking a Sr. Solutions Engineer who will lead technical strategy in high-stakes Mid-Enterprise deals, serving as a trusted advisor and driving technical wins through advanced solutions architecture and customer engagement.
Responsibilities:
• Own technical strategy for the most complex opportunities - navigating multi-layered stakeholder environments, competitive pressures, and sophisticated buying processes with minimal oversight
• Drive advanced technical discovery, uncovering nuanced pain points and proactively identifying differentiation opportunities
• Host technical workshops aligning solutions to business outcomes with executive presence and strategic communication
• Architect and execute Proof of Value plans that achieve technical selection over competition
• Partner with AEs on deal strategy, bringing competitive intelligence and industry expertise to influence outcomes
• Serve as a domain expert in marketing technology, CDPs, AI-driven personalization, analytics, and eCommerce
• Act as go-to resource for competitive and industry landscape questions
• Build strong R&D relationships, actively collaborating to drive positive outcomes and shape Klaviyo's roadmap
• Contribute high-impact content to the SA Learning Library and mentor peers through example
• Become a complete expert in Klaviyo's platform from data pipelines and integration codebases to technical tradeoffs between implementations
• Develop broad, advanced familiarity with web development, APIs, cloud computing, and software development practices - confidently coaching experienced engineers on complex solutions
• Leverage AI tools and automation to scale your impact and deliver better customer outcomes
• Prototype solutions and build proof-of-concepts that demonstrate Klaviyo's differentiation
Qualifications:
Required:
• 4+ years in Solutions Engineering or Pre-Sales - with 4+ years leading technical strategy in high-complexity Enterprise deals (6-7 figures) with minimal oversight
• 4+ years across modern development stacks: Python, JavaScript frameworks (Node.js, React), RESTful APIs, SQL, mobile development exposure
• Familiarity with AI-assisted development tools (Codex, Claude Code) and emerging patterns like MCP
• Strong domain knowledge in marketing automation, CDPs, eCommerce systems, analytics, or data engineering
• Advanced discovery and requirements gathering skills - navigating multi-layered stakeholder environments
• Executive presence and exceptional communication - impressing prospects from executive to developer level
• Demonstrated ability to handle challenging conversations, manage objections, and deliver strategic insights
Preferred:
• You've used AI to scale effectiveness - automation, research, solution design, or development
• You bring deep competitive intelligence and know the landscape intimately
• You've built strong R&D relationships and drive outcomes through influence without authority
• You roll up your sleeves - you dig in, figure it out, and become the expert
• You've elevated team performance through your example and enablement contributions
• You thrive in ambiguity and fast-moving environments
Company:
Klaviyo is an automation and email platform designed to help grow businesses. Founded in 2012, the company is headquartered in Boston, USA, with a team of 1001-5000 employees. The company is currently Late Stage.