Executive Cruise Line Spa Jobs (NOW HIRING)

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
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JOB SUMMARY:

• Responsible for supporting leadership with end-to-end business analysis for all areas under Commercial Operations including Onboard Revenue, Air Operations, Casino Operations, Gift Shop, Port Operations, Shore Excursions, Spa, etc).
• Identify business areas that can be improved to increase efficiency and strengthen business processes.

POSITION RESPONSIBILITIES:

• Partner with internal stakeholders across business units to develop a solid understanding of their teams and day-to-day operations in order to identify and lead process improvement/incremental revenue initiatives.
• Develop analyses and documentation in a way that can be easily consumed by all stakeholders.
• Develop a set of reports and KPI's that provide insight into future booked position and use this data to take proactive steps to maximize net revenue.
• Develop accurate data models with historical information for each business unit with metrics including guest participation, gross revenue, cost of sale, net revenue.
• Assist with creating a standardized proforma financial template that can be used by Commercial Operations stakeholders to present cost saving/revenue incremental initiatives.
• Partner with operating teams and Enterprise Analytics to enhance existing KPI's, operating and financial metrics.
• Assess existing pricing strategies across the teams to develop comprehensive pricing matrices.
• Enhance reporting to track the impact of price adjustments.
• Develop meaningful relationships with partners for optimized collaboration and respond to questions and concerns from managers and executives with supporting research and recommendations.
• Perform other duties as needed.

KNOWLEDGE & EXPERIENCE
EDUCATION:Bachelor's Degree in Finance, Accounting, Economics, or related discipline and/or a combination of relevant experience and education.

EXPERIENCE:

• Minimum of 2 years in a business analytics role for a large organization.
• Experience interacting with senior leadership in various departments across the organization.
• Experience building financial models, creating visualizations, handling large datasets.

KNOWLEDGE & SKILLS:

• Proficient in Microsoft Excel with data querying skills.
• Strong proficiency with Power Point, Hyperion Essbase and Oracle financial systems are also preferred.
• Self-starter, highly analytical and detail oriented without losing sight of the big picture.
• Strong work ethic, ability to work independently as well as with different team members across the entire organization organized, strong verbal and written communication skills.
• Results oriented.
• Able to effectively multitask and work under pressure.
• Proven ability to manage projects and user testing.
• Proficient with data visualization tools like Tableau and Power BI.
• Database management software such as Oracle and SQL server is preferred.
• Well versed with Microsoft Visio or similar graphic application to develop simplified process flows and present process changes.

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
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Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises

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It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.