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Event Ticket Purchaser Jobs (NOW HIRING)

Ticket Sales & Operations Internship

Syracuse, NY ยท On-site

$15 - $19.75/hr

... purchaser data * Learn Archtics ticketing system to assist with customer transactions and report generation * Assist with season ticket holder events and initiatives * Service phone calls and ticket ...

... all events on the ticketing system with efficiency and accuracy * Collect the proper currency or credit card amount for purchase of ticket(s) as well as give back the proper number of tickets and ...

Reporting to the Box Office Manager/Assistant Manager, this position provides friendly and efficient customer service while assisting guests with ticket purchases, event information, and general ...

Ticket Seller

Worcester, MA ยท On-site

$16.80/hr

THE ROLE The Part-Time Box Office Ticket Seller serves as the first point of contact for guests purchasing tickets and seeking event information. This position is responsible for delivering ...

Ticket Seller

Worcester, MA ยท On-site

$16.80/hr

THE ROLE The Part-Time Box Office Ticket Seller serves as the first point of contact for guests purchasing tickets and seeking event information. This position is responsible for delivering ...

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Event Ticket Purchaser information

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$11

$27

$43

How much do event ticket purchaser jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for event ticket purchaser in the United States is $27.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $31.73 per hour, depending on experience, location, and employer.

What is an event ticket purchaser?

Event ticket purchasers are individuals or professionals who buy tickets for concerts, sports games, theater performances, or other events, either for personal use or on behalf of others. They may act as intermediaries for clients, businesses, or ticket resale platforms. Their job often involves researching event schedules, securing tickets quickly, and sometimes finding the best deals or exclusive access. Event ticket purchasers must be knowledgeable about ticket release dates, pricing, and event popularity to ensure successful acquisitions.

What are the key skills and qualifications needed to thrive as an event ticket purchaser?

To thrive as an Event Ticket Purchaser, you need strong analytical skills, market awareness, and attention to detail, typically supported by experience in event management or ticket sales. Familiarity with ticketing platforms like Ticketmaster, Excel for data tracking, and sometimes automated purchasing software is crucial. Negotiation, time management, and decision-making are standout soft skills for this role. These skills ensure you can secure high-demand tickets efficiently, maximize profits, and adapt to changing event landscapes.

What are some common challenges faced by event ticket purchasers, and how can they be addressed?

Event Ticket Purchasers often face challenges such as high demand for popular events, ticket availability fluctuations, and strict purchasing timelines. To address these, it's important to stay updated on event release schedules, build relationships with reliable ticket vendors, and develop strategies for quick decision-making. Additionally, using specialized software or automated tools can help streamline the purchasing process and minimize missed opportunities. Adaptability and strong organizational skills are key to managing these fast-paced situations effectively.

What is the difference between Event Ticket Purchaser vs Event Coordinator?

AspectEvent Ticket PurchaserEvent Coordinator
Primary RoleBuy tickets for events on behalf of clients or organizationsPlan, organize, and oversee all aspects of an event
CredentialsMay require basic knowledge of ticketing systems; no formal certification often neededOften requires experience in event planning, project management, or related certifications
Work EnvironmentOffice settings, online platforms, ticketing websitesEvent venues, offices, on-site during events
Industry UsageUsed in entertainment, sports, corporate events

The main difference is that an Event Ticket Purchaser focuses on acquiring tickets for events, while an Event Coordinator manages the overall planning and execution of events. The Ticket Purchaser typically handles specific transactional tasks, whereas the Coordinator oversees the entire event process, requiring broader skills and experience.

What cities are hiring for Event Ticket Purchaser jobs?

Cities with the most Event Ticket Purchaser job openings:

What states have the most Event Ticket Purchaser jobs?

States with the most job openings for Event Ticket Purchaser jobs include:

What are popular job titles related to Event Ticket Purchaser jobs?

For Event Ticket Purchaser jobs, the most frequently searched job titles are:

Infographic showing various Event Ticket Purchaser job openings in the United States as of September 2026, with employment types broken down into 2% Internship, 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,353 per year, or $27.1 per hour.

Live Event Ticket Purchasing Manager

Atlanta, GA โ€ข On-site

Ticket Evolution
Arts, Entertainment, and Recreationย โ€ขย 11 - 50 employees

Full-time

Posted 24 days ago


Key responsibilities

  • Lead the substitution purchasing team, including workflow, prioritization, coaching, accountability, and performance management.

  • Own the strategy and standards for replacement inventory purchasing, including guidelines, approval thresholds, escalation paths, and decision-making frameworks.

  • Oversee substitution order volume and allocate resources based on event timing, financial exposure, customer impact, and fulfillment risk.


Job description

ABOUT VICTORY LIVE
Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live's comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.
THE POSITION
Victory Live is seeking a Manager, Substitution Purchasing to lead the team responsible for sourcing and purchasing replacement ticket inventory when originally sold inventory becomes unavailable.
This role owns the overall substitution purchasing function, including team performance, purchasing standards, approval thresholds, escalations, financial outcomes, and cross-functional coordination. The Manager is accountable for creating a consistent decision-making framework that enables the team to move quickly while protecting the customer experience and controlling replacement costs.
This is a full-time in-office leadership position based at Victory Live's Buckhead office in Atlanta, Georgia and requires regular on-site attendance. The Manager will provide real-time direction to the purchasing team, oversee high-priority orders, and partner closely with Operations and other internal teams throughout the day.
RESPONSIBILITIES
  • Lead the Substitution Purchasing team, including workflow, prioritization, coaching, accountability, and performance management.
  • Own the strategy and standards for replacement inventory purchasing, including purchasing guidelines, approval thresholds, escalation paths, and decision-making frameworks.
  • Oversee substitution order volume and allocate resources based on event timing, financial exposure, customer impact, and fulfillment risk.
  • Serve as the primary escalation point for high-cost, complex, or exception-based purchases and approve significant replacement purchases as needed.
  • Ensure the team accurately evaluates comparable seats and upgrades based on location, quantity, ticket attributes, event-specific considerations, and customer impact.
  • Balance fulfillment, customer experience, inventory quality, speed, and financial exposure when making purchasing decisions.
  • Monitor substitution spend and losses and identify opportunities to reduce costs and improve purchasing efficiency.
  • Track key performance indicators, including fulfillment and cancellation rates, substitution costs, savings, resolution time, escalation volume, and purchasing accuracy.
  • Use performance data and order trends to identify process gaps, training needs, recurring inventory issues, and opportunities for improvement.
  • Partner cross-functionally with Operations, Customer Service, Marketplace, Partner, and other teams to resolve fulfillment issues and improve order outcomes.
  • Maintain awareness of changing ticket inventory, pricing, and market conditions, particularly for high-demand and near-term events.
  • Ensure purchasing activity is accurately documented and compliant with established financial controls and procedures.
  • Develop team expertise in venue seating, ticket attributes, marketplace behavior, and substitution decision-making.
  • Build a culture of ownership and ensure appropriate staffing and leadership coverage during high-volume periods.

REQUIREMENTS
  • Strong knowledge of primary and secondary ticket markets and how pricing and inventory availability change as events approach.
  • Experience using ticket marketplaces and primary ticketing platforms such as Ticketmaster, AXS, SeatGeek, StubHub, Vivid Seats, or similar platforms.
  • Advanced understanding of venue seating, sections, rows, ticket attributes, comparable inventory, and appropriate upgrade decisions.
  • Ability to make and defend fast, financially sound decisions involving significant inventory costs.
  • Experience establishing processes, approval controls, or operational standards in a high-volume environment.
  • Strong analytical skills and comfort using performance metrics to manage cost, quality, productivity, and fulfillment outcomes.
  • Ability to coach team members, provide clear direction under pressure, and hold others accountable for accurate and timely execution.
  • Strong cross-functional communication, problem-solving, and organizational skills.
  • Ability to manage multiple priorities while maintaining visibility into high-risk and time-sensitive orders.
  • Ability and willingness to work on-site at Victory Live's Buckhead office in Atlanta, Georgia.

PREFERRED QUALIFICATIONS
  • Prior experience purchasing ticket inventory strongly preferred, ideally within a ticket broker, marketplace, reseller, sports or entertainment organization, or other live-event ticketing business.
  • Previous leadership, supervisory, or team-lead experience strongly preferred.
  • Experience in a high-volume ticketing, e-commerce, marketplace, purchasing, or fulfillment environment preferred.
WHAT SUCCESS LOOKS LIKE
Success in this role means building and leading a substitution purchasing operation that consistently fulfills more orders, resolves issues faster, reduces avoidable cancellations, and controls replacement costs while maintaining a strong customer experience.

  • Increase successful fulfillment and reduce cancellation rates across substitution-eligible orders.
  • Reduce unnecessary substitution losses through stronger purchasing discipline and smarter escalation decisions.
  • Create consistent, well-understood purchasing and substitution standards across the team.
  • Improve team speed, accuracy, judgment, and ownership through coaching and clear performance expectations.
  • Maintain effective oversight of high-cost and high-risk orders without becoming a bottleneck for routine purchasing decisions.
  • Use data and recurring issue trends to drive measurable improvements in inventory quality and fulfillment processes.
  • Build a team that can independently execute routine substitution purchases while escalating the right decisions at the right time.

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.