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Evening Remote Network Monitoring Jobs in Illinois

Rhodes Wolfe

$90K - $110K/yr

Remote, must reside in Northeast or Midwest (Chicago) region Salary: $90,000-$110,000 DOE ... Represent the company at industry events, trade shows, and networking opportunities * Monitor ...

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Evening Remote Network Monitoring information

What is an evening remote network monitoring job?

An evening remote network monitoring job involves overseeing and managing computer networks after regular business hours, typically from a remote location. Professionals in this role use specialized software tools to detect, report, and sometimes resolve network issues, ensuring the system's stability and performance during evening or overnight shifts. These roles are crucial for organizations that require continuous network availability and quick response to potential issues. Tasks may include monitoring alerts, troubleshooting connectivity problems, and escalating incidents as needed. Evening remote network monitoring helps maintain business continuity and minimizes downtime.

What are the key skills and qualifications needed to thrive as an evening remote network monitoring specialist?

To excel in Evening Remote Network Monitoring, a solid understanding of networking protocols, troubleshooting, and IT systems is essential, often supported by a degree in computer science or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools such as SolarWinds, Nagios, or PRTG, as well as ticketing systems, is typically required. Strong analytical thinking, attention to detail, and the ability to communicate clearly under pressure are valuable soft skills for this role. These competencies are crucial for promptly identifying and resolving network issues, maintaining system uptime, and ensuring seamless connectivity outside standard business hours.

What are some typical challenges faced by professionals in an evening remote network monitoring role?

Professionals in Evening Remote Network Monitoring often encounter challenges such as responding to unexpected network outages or security alerts during off-peak hours, when fewer team members may be available for immediate support. Additionally, maintaining communication with daytime teams and ensuring thorough documentation for smooth shift handovers is essential. The role requires a proactive approach to troubleshooting and strong attention to detail, as issues may arise that need prompt resolution to minimize impact on business operations. Adapting to a remote work environment and staying motivated during non-standard work hours can also be challenging but rewarding for those who enjoy independent work.

What is the difference between Evening Remote Network Monitoring vs Night Shift Network Support?

AspectEvening Remote Network MonitoringNight Shift Network Support
CertificationsNetwork+, CCNANetwork+, CCNA
Work EnvironmentRemote, monitoring networks remotely during evening hoursOn-site or remote, providing support during night shifts
Industry UsageIT, Managed ServicesIT, Technical Support
Search IntentCompare remote monitoring roles in eveningsNight support roles in networking

Evening Remote Network Monitoring involves remotely overseeing network performance during evening hours, focusing on proactive detection. Night Shift Network Support typically provides hands-on troubleshooting during night hours, often on-site. Both roles require similar certifications and serve the IT industry, but differ mainly in work environment and specific responsibilities.

What are the most commonly searched types of Remote Network Monitoring jobs in Illinois?

The most popular types of Remote Network Monitoring jobs in Illinois are:

What cities in Illinois are hiring for Evening Remote Network Monitoring jobs?

Cities in Illinois with the most Evening Remote Network Monitoring job openings:

Evening Remote Network Monitoring jobs near you

Technical IT Support Specialist - Chicago, IL

Buckeye Mountain

Chicago, IL • Remote

Full-time

Posted 21 days ago

Job description

The Role

We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage a network issue, interpret a monitoring alert, and know whether to resolve it yourself or get the right engineer involved. You will own monitoring across our network, cloud, and NaaS environments, serve as the first-level escalation for technical issues, and support endpoint and device management operations. When something is wrong somewhere in our environment, you will often be the first to know.

What You'll Own

Monitoring & Observability

• Monitor network, cloud, and NaaS environments using observability and alerting platforms — Splunk, cloud monitoring consoles, and remote management tools

• Own NaaS site monitoring — track link health, power telemetry, and connectivity status for all active remote sites

• Respond to and triage monitoring alerts; resolve within your scope or escalate with full context to the appropriate engineer

• Manage NaaS firmware and configuration changes for live sites in coordination with the Field Engineering team

Technical First-Level Support

• Serve as the first technical escalation point for issues routed up from the helpdesk — network connectivity, application access, system performance

• Perform first-level network troubleshooting — diagnosing issues before escalating to the Senior Network Engineer

• Own the technical ticket queue for infrastructure-adjacent issues, ensuring nothing sits unrouted

• Contribute to SLA compliance by maintaining response time discipline and clear ticket documentation

Endpoint & Device Support

• Assist the Identity & Endpoint Systems Administrator with device enrollment (Intune, Apple Business Manager), compliance policy deployment, and device imaging

• Support OS patching cycles for Windows and Linux systems under direction of the Systems & Application Engineer

• Contribute to knowledge base and troubleshooting documentation for recurring issues

What We're Looking For

Required

• 3+ years in an IT support, NOC, or junior systems administration role

• Working knowledge of networking concepts — TCP/IP, DNS, VLANs, subnetting, basic firewall behavior

• Experience with monitoring and alerting platforms — Splunk, PRTG, Datadog, Zabbix, or equivalent

• Familiarity with Microsoft Intune or another MDM platform for device enrollment and policy deployment

• Experience supporting Windows environments at a systems level — not just end-user troubleshooting

• Strong communication skills — ability to escalate clearly, document concisely, and keep stakeholders informed during incidents

• Experience with a ticketing platform (Jira Service Management preferred)

Preferred

• Experience monitoring or supporting remote or field-deployed network infrastructure

• NaaS, managed connectivity, ISP, or telecom support background

• Splunk experience — dashboards, searches, alert configuration

• Basic scripting ability — PowerShell or Python for automation or log parsing

• Linux command-line proficiency at a support level

Details

• Location: Remote — must be available during core US business hours

• Travel: Minimal

• Employment type: Full-time