Evening Remote Health Insurance Customer Service Jobs in Winlock, WA

Deep Understanding Healthcare Services, Inc. is seeking a dedicated and licensed Mental Health Counselor (LPC, LMFT, LICSW) to join our team in a full-time remote capacity. This role is designed for compassionate professionals who are committed to helping individuals overcome mental health challenges, intellectual disabilities, and substance addiction disorders through effective therapeutic interventions.

Deep Understanding Healthcare Services, Inc. is a leading provider of integrated healthcare solutions located in Longview, Washington. Our organization delivers a broad spectrum of essential services, encompassing employment assistance, housing support, mental health care, and other related services tailored to a diverse population. We pride ourselves on our evidence-based approaches and our dedication to fostering comprehensive community support. Our extensive network allows us to reach individuals from various socioeconomic backgrounds, ensuring that help is accessible to all.

As a fully remote role, the Mental Health Counselor will work from the comfort of their own home while being supported by a collaborative online team environment. Access to tools and technology will be provided to ensure smooth communication with both team members and clients. Our innovative approach to remote healthcare provides counselors the flexibility to manage their schedules, fostering a work-life balance that is vital for both professional effectiveness and personal well-being.

The successful candidate will be responsible for a range of key activities, including but not limited to:

• Conducting comprehensive intake assessments to identify client needs, utilizing tools such as the GAIN and LOCUS for diagnostic purposes.
• Developing individualized treatment plans tailored to each client's unique challenges, including low self-esteem, family issues, addictions, and crises.
• Providing case management and advocacy services, connecting consumers with essential resources while demonstrating cultural sensitivity.
• Delivering both face-to-face and telehealth counseling sessions to meet clients where they are, ensuring accessibility and convenience.
• Participating in team meetings and interdisciplinary collaboration to stay aligned with best practices and organizational standards.
• Offering crisis intervention and diversion strategies as necessary to stabilize and support clients in distress.
• Maintaining accurate and thorough documentation of client progress and treatment plans in compliance with HIPAA regulations.
• Engaging in ongoing training and supervision to enhance professional skills and ensure adherence to agency requirements.
• Supporting junior therapists and interns through supervision and mentoring, fostering growth within the team.

The Mental Health Counselor will primarily work with a diverse clientele experiencing mental health challenges, including but not limited to anxiety disorders, depression, substance use disorders, and trauma-related issues. Our clients come from various cultural, socioeconomic, and ethnic backgrounds, and the counselor will play a vital role in providing culturally competent care to ensure every client feels understood and valued.

Candidates must possess the following qualifications:

• A Master’s Degree in a human services-related field.
• An active license in the District of Columbia as a Licensed Professional Counselor (LPC), Licensed Independent Clinical Social Worker (LICSW), or Licensed Marriage and Family Therapist (LMFT).
• Demonstrated ability to engage in active listening and pay attention to detail.
• Proficient in using Electronic Health Records (EHR) for documenting client interactions and treatment plans.
• Strong verbal and written communication skills, both for effective client interaction and accurate documentation.
• Capability to operate both independently and collaboratively within a team environment.
• Effective time management skills with the ability to meet deadlines and manage workload efficiently.

While not mandatory, the following experiences may enhance your application:

• Previous experience working in community health settings or similar environments.
• Familiarity with evidence-based therapeutic modalities such as CBT, DBT, or trauma-informed care.
• Experience in crisis intervention techniques and managing crisis situations effectively.

Deep Understanding Healthcare Services, Inc. offers a competitive salary range of USD 50,000 to 80,000 per year, commensurate with experience. We provide a robust benefits package that includes:

• Comprehensive medical, dental, and vision insurance coverage.
• Life and disability insurance for added peace of mind.
• Professional liability insurance to support your practice.
• An employee assistance program, promoting mental health support and wellness.
• Minimal paperwork to allow you more time for client interaction.
• A manageable caseload for a fulfilling and productive work experience.

Employees are encouraged to pursue continuous professional development. Opportunities for further training, attendance at relevant conferences, and participation in workshops are provided to help you enhance your clinical skills and advance your career.

Joining Deep Understanding Healthcare Services, Inc. means being part of a forward-thinking organization that values integrity, respect, and empowerment for both clients and employees. We champion a supportive team culture where innovative ideas are welcomed, and professional growth is encouraged. If you're looking for a dynamic work environment where you can make a tangible difference in people's lives, we invite you to apply today!

To take the next step in your professional journey, submit your resume and a cover letter outlining your qualifications and interest in this role. We look forward to hearing from you and discussing how you can contribute to our mission of providing exceptional mental health services to our community.