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Product Designer - Customer-Facing Products

SwingDev-a hippo company

OR • On-site, Remote

Full-time

Posted 4 days ago

Job description

SwingDev-a hippo company is the Polish branch of a fast-growing InsurTech product company - Hippo Insurance. We're here to make home insurance smarter and more proactive, using tech to bring fresh solutions. We also create digital products that support our customers, always focusing on what really makes an impact.
 
Putting a lot of effort into hiring top-tier professionals is a proof that we care a lot about tech experience, the attitude, human approach, and what we could call "culture fit".
 
"SwingDev is all about people" - yes, it may sound a bit cliche. But whether we're writing code or just hanging out, we know that people are at the heart of everything we do. We like to have a good time and keep things light, even when we're tackling big projects. We could brag about what's making us special, but we've boiled it down to two key ingredients: mature, companionable people who, rather than compete, prefer to inspire and have each other's backs; a culture of trust, empathy, and positivity that keeps us together, lets us interact as teammates and friends, and truly enjoy the ride.
 
So if you're a Mid Product Designer looking to shake things up and have a good time while you're at it, you've come to the right place.
About the role: 

You'll be the solo Product Designer on Hippo Plus, part of our internal Ventures team - a startup inside the company that moves fast and tests ideas before they scale.
You'll own everything from the sales funnel to back-office tools, emails and visuals - your changes go straight to production and you'll see in the metrics whether they worked.

What will you do?
  • You'll design the full Hippo Plus experience - from the sales funnel that converts first-time visitors into policyholders, to the back-office tools the team uses to manage policies, payments, and customer support.
  • You'll partner with PMs and Engineers from discovery onward - defining problems, exploring solutions, shipping features that move real product metrics ((conversion, activation, retention).
  • You'll run user interviews, shadow sessions, and lightweight feedback loops with with both customers and internal teams.
  • You'll sketch, wireframe, and prototype at the right fidelity for the question you're trying to answer (we use Figma and LLMs daily).
  • You'll facilitate the messy conversations that get product, design and engineering aligned.
  • You'll share your work openly: process, half-formed ideas, and mistakes included. You'll show up to design crits with opinions and leave with better work.
We might be a match if you...
  • Have 3+ years shipping production work, with a portfolio that shows your process, your data and your impact.
  • Know Figma well: components, variables, auto-layout, prototyping - the works.
  • Are comfortable designing across the full product surface: consumer flows, transactional emails, back-office tools, dashboards.
  • Use LLMs as part of your design toolkit (Claude sits next to Figma here - research synth, draft thinking, prototyping, writing).
  • Can run solo on a project with Staff Designer support when you need it.
  • Take initiative - spot a broken meeting, suggest a fix; get a vague brief, push back; see a better way, bring it up.
  • Are fluent in English and available in the afternoons 2-3 days a week (occasional evening calls for US time zones).
  • Show up: camera on during calls, team events when they happen, and the occasional dumb meme in Slack. We're remote but not Slack-only. Dogs and cats very welcome - we're unapologetically a pet-friendly team (proof).
  • Have a clear design process you can talk through - you can defend ideas without getting precious about them, and you give and take feedback honestly (we do weekly design crits).

You'll get extra points for:

  • Experience designing consumer-facing insurance or fintech products.
  • Experience designing AI-powered features: chatbots, agent assistance, AI-driven workflows, LLM-in-the-loop interfaces.
  • Some context on US home insurance, claims, or insurance operations - or genuine curiosity to learn it.
  • Experience working with US stakeholders and the time-zone juggling that comes with it.
Recruitment process:
  • Send us your CV and portfolio - it's the best way for us to get to know you. A portfolio is required to be considered!
  • Record a short, 20-minutes long one-way interview (async, on your schedule).
  • Jump on a call with one of our Recruiters.
  • Complete a recruitment task.
  • Have a chat with Micha (Director of Design) and Mikoaj (Staff Designer).
  • Meet on the final stage with Marcin and Alicja.
  • and... welcome aboard!
What benefits are waiting for you?
 
Salary
14 000 - 17 000 PLN + VAT on B2B.
 
Basics 
 Form of employment of your choosing
 Remote work & flexible working hours 
Non-service days
 
Health & Safety
 Private medical care with dentists & orthodontists package for you and your family 
 Group life insurance
 Psychotherapists support - free online sessions with psychologists and psychotherapists
 Home physiotherapy
Multisport card & meditation apps reimbursed 50%
 
Working conditions & Development
 Gear with Apple Logo and monitor
 50% reimbursement for courses, conferences, books & certificates
 Free access to private language lessons
 6 Personal Development & 4 Voluntary Non-service days
 
Extras you may like
 Cafeteria platform - extra "stowka"every month to spend on whatever you want to
 Nanny services for parents 
 Concierge services - a personal assistant to help you to deal with your everyday matters
Chill room with table football & PlayStation 5
Free snacks, and ice cream in the office (every day, all year round!)
Free Friday Lunch in the office
 Team building events - we party together several times a year during the annual Offsite & Christmas Parties, beer after work, or our #WinterEscapeMonth workation in Cyprus.
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