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Evening Help Desk Analyst Jobs in Appleton, WI (NOW HIRING)

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

Showing results 41-60

Evening Help Desk Analyst information

See Appleton, WI salary details

$14

$23

$34

How much do evening help desk analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for evening help desk analyst in Appleton, WI is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.25 per hour, depending on experience, location, and employer.

What is an evening help desk analyst?

Evening Help Desk Analysts are IT professionals who provide technical support to users during evening hours. They assist with troubleshooting hardware, software, and network issues, often acting as the first point of contact for employees or customers needing help outside of regular business hours. Their responsibilities include resolving technical problems, escalating complex issues, and ensuring users receive timely assistance. This role often requires good communication skills, technical knowledge, and the ability to work independently during non-standard shifts.

What skills and qualifications are needed to thrive as an evening help desk analyst?

To thrive as an Evening Help Desk Analyst, you need a solid understanding of computer systems, troubleshooting methods, and often a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and common enterprise software platforms is typically required. Strong communication, patience, and problem-solving abilities help you efficiently assist users and manage after-hours issues. These skills ensure timely resolution of technical problems, maintain business continuity, and provide excellent customer support during evening shifts.

What are the common challenges faced by evening help desk analysts, and how can they be managed effectively?

Evening Help Desk Analysts often encounter unique challenges such as handling urgent or complex technical issues with limited on-site support, managing time-sensitive requests from users in different time zones, and maintaining effective communication with daytime teams. To manage these challenges, it's important to develop strong problem-solving skills, document issues thoroughly for smooth handoffs, and leverage available remote resources and knowledge bases. Building solid relationships with colleagues across shifts can also help ensure continuity and collaborative problem resolution.

What is the difference between Evening Help Desk Analyst vs Night Support Technician?

AspectEvening Help Desk AnalystNight Support Technician
CredentialsTypically requires a CompTIA A+ or similar certificationOften requires similar certifications, plus network or security certifications
Work EnvironmentHelp desk or IT support center during evening hoursTechnical support in data centers or on-site at night
Employer & IndustryIT support companies, corporate IT departmentsData centers, managed service providers, or enterprise IT

The Evening Help Desk Analyst and Night Support Technician roles both involve technical support during non-standard hours. The main difference lies in their work environment and specific responsibilities, with the analyst focusing on end-user support in help desk settings, while the technician handles more technical, on-site, or infrastructure-related tasks during night shifts.

Infographic showing various Evening Help Desk Analyst job openings in Appleton, WI as of August 2026, with employment types broken down into 4% Locum Tenens, 64% Full Time, 24% Part Time, and 8% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $48,890 per year, or $23.5 per hour.

Information Technology Professional

U.S. Navy

Menasha, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday


United States Navy rating

6.4

Company rating: 6.4 out of 10

Based on 380 frontline employees who took The Breakroom Quiz

42nd of 49 rated military and defense


Job description

Job Title: Information Technology Professional (IT/CTN/IS)
Category / Component: Enlisted Both
Overview
Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities

As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect
High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment
Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement
Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications
All Navy jobs require meeting general enlistment or commissioning standards, which typically include:

  • Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy
  • A high school diploma or equivalent for enlisted positions, and a bachelors or qualifying professional degree for officer positions
    Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges
    Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards
  • Meeting character and conduct standards, including background screening
  • Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs
  • Eligibility for a security clearance when required for your rating or designator
  • Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include:
United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education
Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailors status, training, and current Navy policy.
Pay, Benefits & Service
Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives
Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers
This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

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      Job Industries
      • Government & Military

      What United States Navy employees say

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      Benefits

      Hours and flexibility

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      About US Navy

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      Industry

      National security, national security and international affairs, public safety statistics centers and offices, guided missile and space vehicle manufacturing and public administration

      Company size

      10,000+ Employees

      Headquarters location

      Washington, DC, US

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