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Ev Charger Technical Support Jobs (NOW HIRING)

Zerova Tech

EV Charger Support Technician

Fremont, CA · On-site

$90K - $125K/yr

EV Charger Support Technician Work Location: On-site only - Fremont, California (No remote or ... Certification support & ongoing technical training (EVITP, OCPP, manufacturer-specific). * Work ...

ChargeTronix

EV Charger Sales Manager

Costa Mesa, CA · On-site

$120K - $140K/yr

We are an innovative EV charging company aiming to provide excellent customer service and support ... The Sales will have a technical background of the Electric Vehicle industry and Electric Vehicle ...

ChargeTronix

EV Charger Sales Manager

Costa Mesa, CA · On-site

$120K - $140K/yr

We are an innovative EV charging company aiming to provide excellent customer service and support ... The Sales will have a technical background of the Electric Vehicle industry and Electric Vehicle ...

ChargeTronix

EV Charger Sales Manager

Fountain Valley, CA · On-site

$100K - $120K/yr

We are an innovative EV charging company aiming to provide excellent customer service and support ... The Sales will have a technical background of the Electric Vehicle industry and Electric Vehicle ...

ChargeTronix

EV Charger Sales Manager

Costa Mesa, CA · On-site

$120K - $140K/yr

We are an innovative EV charging company aiming to provide excellent customer service and support ... The Sales will have a technical background of the Electric Vehicle industry and Electric Vehicle ...

ChargeTronix

EV Charger Sales Manager

Fountain Valley, CA · On-site

$100K - $120K/yr

We are an innovative EV charging company aiming to provide excellent customer service and support ... The Sales will have a technical background of the Electric Vehicle industry and Electric Vehicle ...

ChargeTronix

Service Engineer

Costa Mesa, CA · On-site

$26 - $28/hr

As an EV Charger Technical Support Specialist, you are a subject matter expert with all things EV charging. You know how to diagnose and repair DC electric vehicle chargers. You will be responsible ...

ChargeTronix

EV Charger Sales Manager

Costa Mesa, CA · On-site

$120K - $140K/yr

We are an innovative EV charging company aiming to provide excellent customer service and support ... The Sales will have a technical background of the Electric Vehicle industry and Electric Vehicle ...

ChargeTronix

Service Engineer

Costa Mesa, CA · On-site

$26 - $28/hr

As an EV Charger Technical Support Specialist, you are a subject matter expert with all things EV charging. You know how to diagnose and repair DC electric vehicle chargers. You will be responsible ...

ChargeTronix

Service Engineer

Costa Mesa, CA · On-site

$26 - $28/hr

As an EV Charger Technical Support Specialist, you are a subject matter expert with all things EV charging. You know how to diagnose and repair DC electric vehicle chargers. You will be responsible ...

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All JobsEv Charger Technical Support Jobs

Ev Charger Technical Support information

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$14

$26

$44

How much do ev charger technical support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ev charger technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does an EV charger technical support specialist do?

An EV Charger Technical Support professional assists customers and technicians with troubleshooting, installation, and maintenance of electric vehicle charging stations. They provide guidance on resolving technical issues, answer queries about charger operation, and help ensure that charging equipment functions properly. Their role often involves remote diagnostics, software support, and sometimes coordinating on-site repairs or upgrades. Effective communication and up-to-date knowledge of EV charging technology are essential in this position.

What are the key skills and qualifications needed to thrive as an EV charger technical support specialist?

To thrive as an EV Charger Technical Support specialist, you need a solid understanding of electrical systems, troubleshooting skills, and typically a background in electronics or electrical engineering. Familiarity with EV charging hardware, diagnostic software, CRM systems, and relevant certifications such as CompTIA A+ or electrical licensing is valuable. Strong communication, patience, and problem-solving abilities are essential soft skills for guiding customers and resolving complex technical issues. These competencies ensure efficient support, customer satisfaction, and the reliable operation of EV charging infrastructure.

What are some common technical challenges faced by EV charger technical support specialists, and how are they typically resolved?

EV Charger Technical Support specialists often encounter issues such as connectivity problems, software glitches, and hardware malfunctions with charging stations. Troubleshooting these challenges usually involves remote diagnostics, guiding customers through reset procedures, or coordinating on-site service if needed. Specialists collaborate closely with engineering teams to escalate complex cases and provide feedback for product improvements. Staying current with firmware updates and having strong communication skills are essential for delivering effective solutions and ensuring customer satisfaction.

What is the difference between Ev Charger Technical Support vs EV Charger Installer?

AspectEv Charger Technical SupportEV Charger Installer
CredentialsTechnical certifications, customer service skillsElectrical certifications, licensing
Work EnvironmentCustomer service centers, remote support, on-site troubleshootingOn-site installation, electrical work
Industry UsageManufacturers, service providers, support teamsConstruction, electrical contracting
Search & ComparisonFocuses on troubleshooting, technical support, and customer assistanceFocuses on installation, wiring, and setup of EV chargers

Ev Charger Technical Support primarily involves assisting customers with troubleshooting, technical issues, and product information, often remotely. In contrast, EV Charger Installers focus on physically installing and wiring EV charging stations on-site. Both roles are essential in the EV charging industry but differ in skills, environment, and responsibilities.

What are popular job titles related to Ev Charger Technical Support jobs?

For Ev Charger Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Ev Charger Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

EV Charger Technical Support Manager

Fremont, CA

Zerova Tech
See more jobs at Zerova Techexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

EV Charger Technical Support Manager

Work Location: On-site only - Fremont, California (No remote or hybrid options available)

Zerova Technologies USA


Who We Are

Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in over 60 countries. As a pure white-label provider and subsidiary of Phihong Technology, we bring 50+ years of power electronics expertise to the EV market. With a new U.S. engineering center launching in 2026, Zerova is rapidly expanding in North America.

We're driven by innovation, collaboration, and a deep commitment to sustainability. By joining our team, you'll play a direct role in accelerating the world's transition to cleaner transportation.


What You'll Do

As Technical Support Manager, you'll lead our U.S. support operations for AC and DC charging solutions, ensuring customers stay powered and satisfied. You'll manage people, processes, and technology to keep uptime, and Charge Success Rate (CSR) high and issues resolved quickly.

  • Lead & Inspire- Manage a growing team of Support Technicians, Field Application Engineers (FAEs), and SLA partners.
  • Own Performance- Drive KPIs including uptime, case resolution time, and customer satisfaction.
  • Customer Champion- Be the escalation point for major accounts, ensuring every interaction reflects Zerova's commitment to service.
  • Problem Solver- Guide troubleshooting and root cause analysis, working with R&D to deliver continuous improvement.
  • System Builder- Optimize Salesforce Service Cloud workflows, reporting, and analytics.
  • Trainer & Mentor- Help to develop training for customers, partners, and your own team.
  • Collaborator- Partner with fleets, CPOs, OEMs, and CPMS providers to ensure smooth interoperability.
  • Road Warrior (Sometimes)- Travel up to 25% for site support, deployments, and training.


What We're Looking For

  • Bachelor's in Electrical Engineering, Electronics, or related field (or equivalent experience).
  • 5+ years in technical support, field service, or power electronics (2+ in leadership).
  • Solid knowledge of AC/DC power systems, OCPP networking, and EVSE troubleshooting.
  • Experience managing teams and third-party service providers.
  • Proven ability to deliver on KPIs and SLAs.
  • Salesforce Service Cloud or CRM experience a plus.
  • Strong leadership, organizational, and communication skills.
  • EVITP certification or EVSE manufacturer training a plus.


What We Offer

We believe people perform their best when they're supported - at work and in life.

  • Competitive salary +KPI-driven bonus program.
  • Medical, dental, and vision coverage.
  • 401(k) with company contribution.
  • PTO and paid company holidays.
  • A culture ofcollaboration, transparency, and respect.
  • A chance tolead with purposein the fast-growing EV industry.
  • Certification support & leadership training.
  • Exposure to cutting-edge tools and asustainability-focused mission.
  • Be part of a global EVSE leader building its future U.S. operations.


How to Apply
Send your resume tocareers@zerovatech.comwith subject line:"EV Charger Technical Support Manager - Fremont".

Make an impact. Lead with purpose. Grow your career while helping power a cleaner future.

Apply