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Essilor Jobsexternal in Rhode Island (NOW HIRING)

RxO - Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and ...

We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and ...

New

Sales Associate LensCrafters

Providence, RI · On-site

$15.25 - $17.50/hr

Requisition ID: 933164 Store # : 000784 LensCrafters Position: Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing ...

Sales Associate

Cranston, RI · On-site

$13.75 - $18.50/hr

Requisition ID: 939460 Store # : 00A665 Sunglass Hut Position: Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You'll find a dynamic space ...

Requisition I D : 943768 Store #: 00B215 Oakley Providence Position : Part-Time Total Rewards: Benefits/Incentive Information At Oakley, we believe everyone in the world can and will become better.

Sales Associate

Warwick, RI · On-site

$14 - $19/hr

Requisition ID: 940112 Store # : 006222 Sunglass Hut MACYS Position: Seasonal/Temporary Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You'll find a dynamic ...

Providence Sales Associate

Providence, RI · On-site

$14.25 - $19.25/hr

Requisition ID: 935932 Store # : 002865 Sunglass Hut Position: Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You'll find a dynamic space with ...

Sales Associate

Newport, RI · On-site

$14 - $19/hr

Requisition ID: 941441 Store # : 001694 Sunglass Hut Position: Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You'll find a dynamic space ...

Essilor information

See Rhode Island salary details

$8

$26

$61

How much do essilor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for essilor in Rhode Island is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.13 and $30.74 per hour, depending on experience, location, and employer.

What is an Essilor?

An Essilor job typically involves working for EssilorLuxottica, a global leader in ophthalmic optics and eyewear. Roles can range from manufacturing and engineering to sales, marketing, and research in vision care. Employees contribute to the development, production, and distribution of innovative lens technologies and eyewear products. Positions are available in various locations worldwide, offering career growth opportunities in the optical industry.

What is the typical career progression for employees at Essilor?

At Essilor, employees often begin in entry-level roles within manufacturing, logistics, sales, or quality assurance, and can advance to supervisory or managerial positions with experience and proven performance. The company provides ongoing training and professional development to support skill enhancement and internal mobility. Many team members move into specialized areas such as technical support, research and development, or sales account management. Essilor values promoting from within, offering clear pathways for employees to grow their careers in the vision care industry.

What are the key skills and qualifications needed to thrive in the Essilor position, and why are they important?

To thrive in a role at Essilor, candidates typically need a background in optics, ophthalmic manufacturing, quality control, or business with relevant experience in the eye care or vision solutions industry. Familiarity with lens processing equipment, quality assurance protocols, and CRM or ERP systems are commonly required, and technical certifications in optical dispensing or lens manufacturing are often preferred. Strong attention to detail, effective communication skills, and a customer-centric mindset help employees excel at Essilor. These capabilities are crucial for delivering high-quality vision care products, ensuring product accuracy, and working collaboratively to meet client needs.

What are popular job titles related to Essilor jobs in Rhode Island?

For Essilor jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Essilor jobs in Rhode Island look for?

The top searched job categories for Essilor jobs in Rhode Island are:

Infographic showing various Essilor job openings in Rhode Island as of August 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,740 per year, or $26.3 per hour.

RxO - Customer Service Representative

Essilor

Warwick, RI • On-site

$16 - $21.75/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago


EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

9th of 40 rated optical retailers


Job description

Requisition ID: 942397 
Store #: 
E02529 Ops - Cust Svc - General WarWi 
Position: Full-Time 
Total Rewards: Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Customer Service Representative provides resolution to process exceptions by using effective problem-solving and critical thinking techniques. Communicates with internal and external customers, providing excellent customer service via all communication channels.

MAJOR DUTIES AND RESPONSIBILITIES

  • Analyzes and resolves order errors and inconsistencies.
  • Uses effective problem-solving techniques to resolve exceptions.
  • Applies critical thinking and attention to detail to ensure customer satisfaction.
  • Follows proper procedures and guidelines for resolutions.
  • Navigates efficiently in all system applications.
  • Process data entry orders.
  • Applies proper level of urgency relative to resolution to exceed expectations.
  • Internal Communication -Store Associates, Leadership, Brand Teams, other Departments, Team Members, Manufacturing Labs, and Distribution Centers.
  • External Communication - Luxottica Retail Vendors, Shipment Couriers, and Outside Labs.

BASIC QUALIFICATIONS

  • High School diploma
  • 5+ years Customer Service experience
  • Excellent communication techniques, which includes employing courteous language and proper grammar
  • Excellent critical thinking and problem-solving skills
  • Excellent verbal and written communication skills
  • Excellent active listening and comprehension skills
  • Ability to demonstrate empathy to all situations
  • Ability to negotiate win/win resolutions
  • Ability to multi-task and prioritize handling of issues in a high stress/high pressure work environment
  • Ability to be self-reliant and resourceful
  • Proficient computer skills
  • Experience with Microsoft Excel
  • Solid knowledge of Microsoft Office environment
  • Ability to work extended business hours and weekend hours on a rotating basis

PREFERRED QUALIFICATIONS

  • Associate degree
  • Intermediate Optical Knowledge

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.


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