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Essilor Instruments Jobs in Berkley, MI (NOW HIRING)

Essilor Instruments is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology ...

... frames, instruments and equipment brands that can serve every sector of the market. The ... Collaborate with sales counterparts (i.e. other brand divisions, Essilor, etc) in delivering ...

Sales Associate

Novi, MI · On-site

$13.25 - $18/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... frames, instruments and equipment brands that can serve every sector of the market. The ...

... frames, instruments and equipment brands that can serve every sector of the market. The ... Collaborate with sales counterparts (i.e. other brand divisions, Essilor, etc) in delivering ...

Sales Associate

Novi, MI · On-site

$13.25 - $18/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... frames, instruments and equipment brands that can serve every sector of the market. The ...

Sales Associate

Novi, MI

$13.25 - $17.75/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... frames, instruments and equipment brands that can serve every sector of the market. The ...

Essilor Instruments information

What is Essilor Instruments?

Essilor Instruments is a division of Essilor Group that specializes in designing, manufacturing, and distributing optical equipment and instruments for eye care professionals. Their products include lens edgers, diagnostic devices, and tools for eye exams, lens measurement, and frame fitting. Essilor Instruments aims to support optometrists and opticians with advanced technologies that improve the accuracy and efficiency of vision care services. The company is recognized globally for its innovation in ophthalmic equipment and solutions for the optical industry.

What are the typical daily responsibilities for someone working at Essilor Instruments in a technical support role?

In a technical support role at Essilor Instruments, your typical day involves assisting eye care professionals with troubleshooting, installation, and maintenance of optical instruments. You may provide support via phone, email, or onsite visits, and often collaborate with engineers and product specialists to resolve complex technical issues. Documenting service requests, updating technical manuals, and occasionally providing user training are also common tasks. This role requires strong communication skills and the ability to work efficiently within a team-oriented environment.

What are the key skills and qualifications needed to thrive as an Essilor Instruments technician, and why are they important?

To thrive as an Essilor Instruments Technician, you need a background in optics or biomedical engineering, with experience in lens edging, fitting, and ophthalmic equipment maintenance. Familiarity with Essilor’s diagnostic and finishing systems, calibration tools, and possibly certifications in optical equipment repair are typically required. Strong problem-solving abilities, attention to detail, and effective customer communication set top performers apart. These skills ensure accurate device operation, minimize downtime, and deliver excellent client support for eye care professionals.

What is the difference between Essilor Instruments vs Optometric Technicians?

AspectEssilor InstrumentsOptometric Technicians
CredentialsTypically require training in optical instruments and certifications related to optical technologyRequire certification or associate degree in optometry assisting or related field
Work EnvironmentWork primarily in optical labs or retail optical stores, focusing on lens measurement and fittingWork in optometry clinics or offices, assisting with patient exams and preparing optical devices
Industry UsageUsed by optical labs, retail optical chains, and manufacturers like Essilor for lens fitting and measurementEmployed in optometry practices, assisting optometrists with patient care and optical device preparation

Essilor Instruments specialists focus on optical measurement and lens fitting using specialized equipment, often within optical labs or retail stores. Optometric Technicians support eye exams and patient care in clinics. While both roles involve optical work, Essilor Instruments roles are more technical and equipment-focused, whereas Optometric Technicians have a broader patient care role.

Equipment Sales Representative

Essilor

Detroit, MI

Full-time

Medical, Retirement, PTO

Posted 15 days ago


EssilorLuxottica rating

7.2

Company rating: 7.2 out of 10

Based on 296 frontline employees who took The Breakroom Quiz

8th of 40 rated optical retailers


Job description

Requisition ID: 939271 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and technologies, ensuring patients' quality care. Through this continuous innovation, we own a leading position in major categories such as finishing equipment, eye health assessment, eye refraction and fitting measurements.

Essilor Instruments is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Sales Representative for ophthalmic instruments is a territory manager who is responsible for achievement of sales objectives & customer account management for a defined geographic area.  The responsibilities include frequent direct engagement with customers (i.e. eye care professionals) for the purpose of supporting existing customers as well as adding new customers to the territory through business development activities intended to create new sales opportunities & achieve sales objectives.

This role requires expert knowledge of the Essilor Instruments product portfolio, the company's competitors, & how the solutions/services the company provides can benefit the customer & maintain a thorough knowledge of the customer market in the territory.  

MAJOR DUTIES AND RESPONSIBILITIES

  • Establish & maintain relationships with all customers in the territory, frequently interacting with them to maintain & grow market share for the company, & achieve sales objectives.
  • Define customer/account priorities based upon company initiatives & knowledge of customer activity in the territory. For example, awareness of any customer/account expansion, acquisitions or mergers, clinic projects, etc. & classification of customer targets into A/B/C based upon business potential or influence.
  • Maintain & manage an active pipeline of potential sales opportunities.
  • Create, maintain, & provide sales forecasts & territory sales plans as requested.
  • Meet with customers, discuss customer business needs & perform product demos, create value for company products, distinguish company from competitors, & ultimately achieve sales objectives.
  • Maintain all territory information in the company CRM &/or any requested company applications.
  • Support & facilitate solutions for customers, coordinating with company colleagues as needed to resolve issues.
  • Representing the company at various industry events or trade shows to include maintaining awareness of regional local events in the territory & recommending participation to management to generate new sales opportunities & engagement with customers.
  • Gain a deep understanding of customer experience & share customer feedback with colleagues.
  • Scope & prioritize activities based upon business & customer impact. This includes frequent visits to customer locations, both existing customers & potential new customers, cold calling, to identify all sales opportunities in the territory.

BASIC QUALIFICATIONS

  • MS/BS degree required
  • 2 years of experience in a sales role.
  • Prior track record of achievement of sales objectives
  • Strong relationship builder with a high degree of integrity, responsiveness & reliability
  • Strong territory, customer, & time management skills with minimal direction
  • Excellent verbal & written communication skills
  • Excellent problem-solving skills & willingness to do what's necessary to get the job done efficiently & ethically
  • Ability to travel 80% of time (visiting customers, attending events) to effectively cover & manage the geographic territory

PREFERRED QUALIFICATIONS

  • 2 years' sales experience in the ophthalmic industry with knowledge of & relationships with customers in the territory. At minimum,

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.


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