Erp Software Support Engineer Jobs (NOW HIRING)

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!

Job Description

Company Summary:

Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world's most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration. Our mission is to create products we love and take care of our customers. We value our team, making sure the best is on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast-turning ideas into reality.

Position Description:

Trek Bicycle Corporation is seeking a Senior Software Engineer to join our ERP team, responsible for the development, integration, and production support of our JDE ERP platform and a broad ecosystem of connected third-party systems. This is a hybrid role combining technical development with business analysis, requiring someone equally comfortable writing complex JDE customizations and reviewing business requirements. The team owns the full lifecycle of the ERP ecosystem-from architecture and development through go-live and ongoing production support-across one or more functional areas including Finance, Manufacturing, and Sales & Distribution, making this a high-impact role with broad visibility across the organization.

Position Responsibilities:

• Design, develop, and maintain JDE customizations, orchestrations, and integrations with third-party systems with a heavy focus on:
  • Sales order management
  • Pricing and promotions
  • Customer master data
  • Product master data
  • Distribution and fulfillment processes
  • Returns and credit processing
• Partner with business stakeholders to gather, review, and refine requirements, bridging functional needs and technical solutions across the ERP ecosystem.
• Translate functional requirements into technical specifications and solutions.
• Lead technical aspects of ERP projects, including scoping, system design, implementation, and go-live support.
• Analyze and optimize business processes across functional areas through ERP and integration enhancements.
• Perform code reviews and enforce development standards, documentation practices, and best practices across the team.
• Triage and resolve complex production issues across the ERP ecosystem and connected third-party applications.
• Document technical solutions, integration architecture, and system configurations to maintain a robust knowledge base.
• Provide guidance, mentoring, and training to junior team members on ERP development practices and tools.
• Participate in AI-assisted work item discovery: contribute to recorded sessions, review AI-drafted work items, and refine requirements collaboratively before ARB review.

Position Requirements:

• 3+ years of hands-on experience in ERP development, with demonstrated JDE expertise.
• Demonstrated ability to architect, document, and deliver end-to-end technical solutions across the full ERP development lifecycle.
• Advanced proficiency in JDE customization tools including Form Design Aid, Report Design Aid, Business Function development, and Orchestrator.
• Strong understanding of ERP-related business processes across one or more functional areas (Finance, Manufacturing, Sales & Distribution), with experience translating business requirements into technical solutions.
• Strong communication skills; able to present technical concepts clearly to non-technical business partners.
• Experience mentoring and developing junior engineers and contributing to team standards and best practices.
• Proficiency in applying AI tools to ERP development workflows-such as AI-assisted coding, intelligent automation, and AI-driven process analysis-to improve quality and delivery speed.
• Strong code review discipline applied to both human- and agent-generated output; ability to identify defects, security gaps, and quality issues.
• Commitment to human-accountable engineering: all output approved by a person before release, no exceptions.

Preferred Qualifications:

• Familiarity with JDE functional modules across multiple areas such as Finance, Manufacturing, Sales & Distribution, or Transportation Management.
• Experience with key third-party systems in the Trek ERP ecosystem, including DSI (warehouse/distribution), Transform (data transformation), ProShip (shipping), Loftware (labeling), and Basware (accounts payable).
• Experience with integration development using APIs, EDI, web services, or middleware/SOA platforms, including familiarity with JDE Orchestrator Framework or cloud integration tools.

Trek Benefits:

Flexible and fun company culture
Competitive health care
PPO & HDHP medical plan options, Dental insurance, Vision insurance
Flexible Spending Accounts (FSA)
Free life insurance & optional term life insurance
Competitive vacation package
401(k) with match and Employee Stock Ownership Plans (ESOP)
12 weeks of maternity leave with 100% pay
Flexible holiday schedule - 10 company holidays
Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
Employee discounts on all product
Deep partner retail discounts

We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish