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Eps Call Center Jobs (NOW HIRING)

Providence

Pediatric Electrophysiologist

Spokane, WA · On-site

$414K - $526K/yr

In 2025, the center performed 76 EPS/ablations, 12 new devices, 5 generator changes and 24 loop ... Opportunity to earn Excess Call Pay up to $65K per year * The compensation amounts listed may ...

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Eps Call Center information

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How much do eps call center jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for eps call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an EPS call center job?

EPS call center jobs involve providing customer support and assistance for EPS (Employee Provident Scheme) services over the phone or through other communication channels. Employees in these roles typically handle inquiries related to provident fund accounts, contributions, withdrawals, and account status. They are responsible for resolving customer issues, guiding callers through processes, and ensuring accurate information is provided. Strong communication skills, patience, and knowledge of EPS rules and procedures are essential for success in this position.

What are the key skills and qualifications needed to thrive as an EPS call center representative, and why are they important?

To thrive as an EPS Call Center Representative, you need strong communication, problem-solving, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic healthcare or insurance knowledge is commonly required. Patience, active listening, and stress management are key soft skills that help in handling diverse customer needs and resolving issues efficiently. These abilities are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining smooth call center operations.

What are some common challenges faced by EPS call center representatives, and how can they be managed effectively?

EPS Call Center representatives often face challenges such as handling high call volumes, managing difficult customer interactions, and staying updated on frequently changing policies or procedures. To manage these effectively, representatives benefit from strong communication skills, stress management techniques, and thorough training on company policies. Supportive team structures, regular feedback, and access to up-to-date resources also help agents deliver efficient, high-quality service while maintaining job satisfaction.

What is the difference between Eps Call Center vs Customer Service Representative?

AspectEps Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, interactive
Employer & Industry UsageCommon in telecommunications, tech, retail sectorsWidely used across various industries including retail, finance, healthcare

The Eps Call Center and Customer Service Representative roles both involve assisting customers, often requiring similar credentials and working in customer-focused environments. However, Eps Call Center positions are typically within specialized call centers with a focus on technical or product support, while Customer Service Representatives may handle a broader range of customer inquiries across multiple industries.

Are EPS Call Center jobs suitable for remote work?

EPS Call Center jobs can often be performed remotely, especially for customer service roles that require phone, chat, or email communication. However, availability of remote work depends on the company's policies and the specific position, with some roles requiring on-site presence or specific equipment. Candidates should verify remote work options during the application process or interview.

What are popular job titles related to Eps Call Center jobs?

For Eps Call Center jobs, the most frequently searched job titles are:

Infographic showing various Eps Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Cardiology - Electrophysiology Physician

Bangor, ME • On-site

Northern Light Health
Health Care and Social Assistance • 10K+ employees
Learn more about Northern Light Healthexternal

$500K/yr

Full-time

Retirement, PTO

Re-posted 7 days ago

Northern Light Health rating

6.7

Company rating: 6.7 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

Job description

Northern Light Eastern Maine Medical Center is seeking a board-eligible/board-certified electrophysiologist to join three other EPs in a highly respected, high performing practice in Bangor, Maine a vibrant community known for its natural beauty and exceptional quality of life.

J-1 Waiver sponsorship is available, with a pathway to permanent residency (Green Card) supported by experienced immigration counsel.

Position Highlights:

  • Join a thriving, hospital-employed cardiovascular program with 24 cardiologists and 24 advanced practice providers, supported by a skilled clinical and administrative team
  • Full range of procedures including complex epicardial, AFib, and VT ablations as well as lead extractions and device implants
  • High case volume with 741 ablations, 700 devices, and 175 Watchman implants in FY25
  • Comprehensive, fully integrated cardiac services on-site, along with robust specialty support
  • Monday Friday schedule with 2-3 lab days and 1-2 clinic days

Compensation Information:

  • $500,000 annual base salary.
  • The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, including but not limited to call pay, leadership stipends, etc.

Why Northern Light Cardiology?

  • Comprehensive benefits package including generous paid time off, an employer-matched retirement program, CME allowance, and much more
  • Sign-on bonus and relocation assistance
  • Top-tier student loan repayment program
  • Flexible scheduling designed to support a strong work-life balance enjoy all that Vacationland has to offer!
  • Opportunities for professional growth including involvement in research, leadership development, and system-wide initiatives

Northern Light Eastern Maine Medical Center is a 411- bed, regional tertiary care hospital and an American College of Surgeons-verified Level II Trauma Center. It serves as the principal referral center for a patient population of 500,000 residents across the northern two-thirds of the state. The medical center provides comprehensive inpatient and outpatient services, including advanced surgical care, neurosciences, cardiovascular medicine, oncology, and critical care.

Bangor, Maine offers a stable and supportive environment for healthcare professionals. The region is home to high-performing public and private schools, including the University of Maine s flagship campus in Orono. Bangor International Airport provides convenient commercial air service with direct and connecting flights to major US hubs. The area also offers access to a wide range of cultural, educational, and recreational opportunities, with outdoor activities available year-round in Maine s forests, lakes, mountains, and coastal regions.

What Northern Light Health employees say

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