Entrylevel Lab Jobs in Chandler, AZ (NOW HIRING)

Job Summary:
Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. They are currently seeking a purpose-driven candidate to fill the role of Advanced Semiconductor Packaging Field Applications Engineer (level III, IV, or V), responsible for providing on-site technical support, process optimization, and product integration expertise while working closely with customers and internal teams.
Responsibilities:
• Support customer evaluations by assisting in the preparation, execution, and data collection of lab and fab trials involving semiconductor process materials. Learn customer needs for process, materials, and equipment support.
• Operate and maintain application equipment (e.g., spin coaters, hot plates, ellipsometers, bonder/debonder) to replicate customer processes and support internal testing needs.
• Maintain awareness of company lab capabilities and assist in coordination of support resources needed for sample prep or customer demos.
• Record and document detailed experimental procedures, test parameters, and results for internal tracking and knowledge sharing.
• Analyze experimental and production data using statistical tools and communicate findings to senior engineers and internal teams.
• Assist in creating application procedures, user guides, and technical documentation for internal use and external distribution.
• Provide limited on-site support to customers under guidance, such as participating in basic troubleshooting or monitoring early-stage product evaluations.
• Contribute to the preparation of Failure Modes and Effects Analysis (FMEA) discussions by collecting and documenting relevant risks
• Collaborate with cross-functional teams (R&D, quality engineering, manufacturing) in structured problem solving by relaying initial observations and customer feedback.
• Participate in safety, quality, and procedural training to gain familiarity with semiconductor industry standards and cleanroom protocols.
• Conduct on-site support during product trials, assisting with installation, calibration, and evaluation of chemical products in customer fab environments.
• Learn and anticipate customer process needs through direct communication and data review; propose process solutions based on observations and experience.
• Independently run experiments and lab simulations that replicate customer fab environments, helping guide internal development and demonstrating material advantages.
• Collaborate with factory applications engineering in the design and execution of internal testing and customer demonstrations
• Build customer trust by delivering technical training and demonstrations that highlight unique capabilities and competitive advantages.
• Own specific tool sets or process areas at customer accounts and be responsible for monitoring and maintaining consistent performance metrics.
• Troubleshoot product integration issues and escalate complex problems with well-documented findings to internal R&D or engineering teams.
• Support new product introductions by preparing qualification plans, running comparative data analyses, and providing real-time feedback to customers and product teams.
• Create customer-facing documentation, including application notes, best-practice guidelines, and field service reports.
• Train junior engineers and customer staff on product use, safety protocols, and troubleshooting procedures.
• Build relationships with process engineers and line owners at customer sites to identify continuous improvement opportunities.
• Contribute to cross-functional technical discussions and early-stage product design based on observed customer requirements and field challenges.
• Serve as the primary technical contact for multiple customer accounts, independently managing on-site evaluations, process audits, and troubleshooting efforts.
• Lead and execute complex product trials, working across customer fabs and internal teams to define success metrics and timelines.
• Troubleshoot integration problems, yield challenges, or reliability issues in customer fabs.
• Coordinate technical support across internal teams including R&D, quality engineering, factory applications engineering, and manufacturing
• Perform in-depth root cause analyses on product or process deviations using data from multiple tools and inspection techniques (e.g., SEM, defect review, metrology).
• Actively participate in customer meetings, presenting technical findings, performance benchmarks, and proposed solutions or optimizations.
• Support sales and product management by participating in technical discussions, road mapping sessions, and technology assessments.
• Continuously relay insights from the field to R&D, product management, and operations teams, helping the organization stay ahead of emerging customer and industry trends.
• Mentor entry-level and junior engineers in both lab-based skills and field-based customer engagement practices.
• Generate internal technical reports and contribute to conference presentations or whitepapers where appropriate.
• Initiate and lead FMEA and technical risk assessments for new customer engagements or product rollouts; ensure that potential issues are preemptively addressed.
• Collaborate with internal product management and development teams to refine products based on in-field learnings and customer process shifts.
• Author and publish internal and external application notes that demonstrate thought leadership and educate the broader semiconductor community on product performance.
• Proactively identify opportunities for the company to participate earlier in customer development cycles and deepen technical collaboration.
• Lead major customer engagements involving new product rollouts, advanced troubleshooting, and long-term integration projects across global sites.
• Establish trusted advisor status by delivering strategic training, proposing co-development activities, and supporting long-term partnerships.
• Develop and execute customer-specific strategies that align with product capabilities and end-use requirements, often bridging the gap between internal R&D and process engineers.
• Proactively identify potential process risks or performance gaps and develop mitigation strategies in advance of product qualification phases.
• Coordinate cross-functional project teams, including manufacturing, engineering, R&D, and quality, to deliver timely field solutions with measurable results.
• Evaluate lab capabilities across the organization, requesting appropriate internal resources and planning support work for demos or customer investigations.
• Represent the company as a senior technical authority in customer meetings, technical reviews, and roadmap discussions.
• Identify and pursue opportunities to increase company involvement in early-stage product development activities at customer sites.
• Develop training programs and standardized field protocols for global field applications engineers and technicians.
• Maintain awareness of industry trends, competing technologies, and customer roadmaps to anticipate emerging requirements and propose innovative solutions.
• Recommend and influence changes to product specifications, formulations, or processing guidelines based on complex field performance feedback.
• Create high-impact application notes, white papers, and other materials to position the company as an industry leader in process capability.
• Lead strategic field engagement initiatives and serve as the technical advisor to top-tier global customers, often supporting multi-site integrations and global rollouts.
• Build institutional trust with customer engineering and executive teams by offering advanced training, facilitating knowledge transfer, and driving problem resolution.
• Drive implementation of the company’s technology at customer fabs through deep process expertise, relationship building, and customized technical solutions.
• Champion and drive deep alignment between customer technology roadmaps and company R&D, proactively informing long-term product planning and innovation.
• Identify gaps in current application support infrastructure and spearhead development of advanced characterization methods, test protocols, and diagnostic frameworks.
• Serve as a thought leader, developing and contributing to internal strategy for field engineering, new product development, and long-term customer alignment.
• Represent the company in industry consortia, standards bodies, and external conferences; publish papers and present technical findings to external audiences.
• Provide high-level mentorship and coaching across the global field engineering team to build technical depth and customer-facing capability.
• Collaborate closely with executive leadership and product managers to align field observations with corporate objectives, R&D investments, and long-range planning.
• Lead continuous improvement efforts in field methodologies, data analysis, demo preparation, and internal knowledge systems to raise global applications excellence.
• Evaluate and help procure new semiconductor tools and metrology capabilities for internal demo labs and customer simulation environments.
Qualifications:
Required:
• Bachelor’s degree in chemical, electrical, or mechanical Engineering or materials science or related discipline and 4+ years of experience or
• Master’s degree in a related field and 2+ years of experience or
• An equivalent combination of education and related experience.
• Experience with Advanced Semiconductor Packaging
Preferred:
• Experience with Advanced Semiconductor Packaging
Company:
Brewer Science is a developer and manufacturer of semiconductors and microelectronic devices. Founded in 1981, the company is headquartered in Rolla, USA, with a team of 201-500 employees. The company is currently Growth Stage.