ZipRecruiter

Log In

2

Entrylevel Inbound Sales Development Representative Jobs in Wyoming

Target

4am Inbound (Stocking) (T0224)

Cheyenne, WY

$16.25/hr

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas ...

next page

Showing results 1-20

All JobsEntrylevel Inbound Sales Development Representative JobsEntrylevel Inbound Sales Development Representative Jobs in Wyoming

Entrylevel Inbound Sales Development Representative information

What is the difference between Entrylevel Inbound Sales Development Representative vs Entry-level Outbound Sales Development Representative?

AspectEntrylevel Inbound Sales Development RepresentativeEntry-level Outbound Sales Development Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer sales or communication certificationsHigh school diploma or equivalent; sales or communication certifications are a plus
Work EnvironmentResponds to inbound customer inquiries, nurtures leads, and supports sales teamsProactively reaches out to potential clients, cold calling, and prospecting
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on inbound marketingUsed across various industries emphasizing outbound prospecting and lead generation

In summary, Entrylevel Inbound Sales Development Representatives primarily handle inbound inquiries and nurture leads, while Entry-level Outbound Sales Development Representatives focus on proactive outreach and cold prospecting. Both roles require similar credentials but differ in their approach and daily tasks.

What cities in Wyoming are hiring for Entrylevel Inbound Sales Development Representative jobs? Cities in Wyoming with the most Entrylevel Inbound Sales Development Representative job openings:
Entrylevel Inbound Sales Development Representative jobs near you
Remote Inbound Sales Representative

Remote Inbound Sales Representative

MCI Military Recruitment

Cheyenne, WY

$14/hr

Full-time

Posted 23 days ago

Job description

Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner.
  • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
  • Listen to customers, understand their needs, and resolve customer issues.
  • Research systems to find missing information; coordinate with other departments to resolve issues as applicable
  • Utilize systems and technology to complete account management tasks.
  • Accurately document and process customer orders in appropriate systems.
  • Follow all required scripts, policies, and procedures.
  • Comply with requirements surrounding confidential information and personal information.
  • Escalate customer issues to the appropriate staff and managers for resolution as needed.
  • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes.
  • Adhere to all attendance and work schedule requirements.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience