Entry Operator Jobs in Oregon (NOW HIRING)

Since 1964, the Northwest Regional Re-Entry Center (NWRRC) has been a nonprofit leader in structured reentry services, operating a 150-bed co-ed residential center in Portland, Oregon. We support, educate, and encourage justice-involved residents as they transition back to the community with improved life skills, accountability, and safety for all.

As a Resident Re-Entry Specialist, you will provide 24-hour supervision and monitoring of residents in our facility and during approved community activities. This is a security-focused role that works to maintain a safe, secure, professional, and structured environment while enforcing rules, managing an approved pass system, and balancing accountability. Some duties are gender-specific (e.g., conducting same-gender pat-down searches and observed urinalysis) due to the facility's co-ed nature. This is an ideal position for someone who is interested in criminal justice, corrections, social services, behavioral health, security, or reentry support.

Key Responsibilities:

• Monitor resident behavior and activities 24/7 to ensure compliance with facility rules and regulations; supervise resident activities and document and respond to unusual or concerning behaviors.
• Maintain a secure and orderly environment through regular facility/perimeter patrols, headcounts/accountability counts, and searches of resident rooms, property, vehicles, phones, personal items, and residents (including pat-downs).
• Conduct same-gender pat-down searches and observed urine collection/breathalyzer testing for residents and contract clients.
• Control and dispense resident medications, self-carry medications, and controlled food supplements.
• Administer an automated system to track resident accountability during approved absences (e.g., work, social passes); document telephonic and in-person communications with entries and notations.
• Monitor electronic monitoring (GPS) reports for residents in the community and on home confinement.
• Maintain sanitation of the facility and grounds through monitoring resident chores.
• Control all entry and exit into the facility to ensure security; manage visitor procedures.
• Respond to emergencies swiftly and appropriately.
• Serve as the first point of contact for law enforcement, U.S. Marshals, U.S. Probation Officers, Bureau of Prisons personnel, and other related agencies.
• Maintain accurate incident logs, documentation of all facility activities, and serve as the information center for resident activities-responding to and reporting on all incidents.

Compensation & Benefits (for Full-Time Employees)

• Starting Hourly Rate: $26.97
• Healthcare: 100% employer-covered medical, vision, dental premiums for employees; 50% for spouse/dependents (includes life/AD&D/long-term disability).
• PTO/Vacation: Up to 24 days annually.
• Sick Time: Up to 12 days annually.
• Retirement: SEP-IRA with 7% employer contribution (after 1 year).
• Tuition Assistance: Up to 50% for related degrees/certificates (after 6 months).
• Fitness Stipend: Up to $50/month.
• Free Meals: Complimentary cafeteria meals daily.

Qualifications:

• Education: Minimum High School Diploma or GED required. Preference for advanced degree in Criminal Justice, Criminology, Psychology, Social Work, or closely related field.
• Experience: Prior experience in re-entry, corrections, law enforcement, security, residential living, mental health, social services, or related field preferred.

Key Competencies:

• Situational awareness: Maintain vigilance and quickly assess dynamic situations.
• Conflict resolution: Effectively de-escalate conflicts and manage challenging behaviors while maintaining boundaries.
• Communication: Clear, professional verbal and written interaction with residents, staff, visitors, and agencies.
• Attention to detail: Accurate documentation, thorough searches, and protocol compliance.
• Adaptability: Adjust to unpredictable situations and evolving protocols.
• Technical proficiency: Learn and operate automated systems, electronic monitoring tools, and devices.
• Team collaboration: Work effectively with diverse staff to support operations.
• Positive attitude, willingness to learn, strong interpersonal skills, and commitment to building positive relationships.

Additional Eligibility Requirements

• Pass a comprehensive pre-employment process.
• Valid Driver's License with a favorable driving record.

Availability & Shifts

NWRRC operates 24 hours a day, 365 days a year. Candidates must be available for any shift and any day of the week. Schedules are designed to be consistent with consecutive days off for work-life balance (preferences based on seniority and operational needs).

Shifts include:

• Day: 6:00am–2:00pm
• Swing: 2:00pm–10:00pm
• Graveyard: 10:00pm–6:00am

Physical Demands:

• Ability to sit, stand, and walk for extended periods, including navigating stairs and uneven surfaces during patrols.
• Quick response to incidents while maintaining situational awareness.
• Sufficient strength and dexterity to conduct pat-down searches, room/property/vehicle searches, and operate security/monitoring equipment.
• Lift and carry up to 25 pounds; bend, stoop, kneel, crouch, and reach overhead.
• Perform repetitive tasks such as pat searches and administering drug/alcohol tests.
• Adequate vision and hearing to monitor residents, detect risks, and respond to alarms/emergencies.
• Manual dexterity to operate automated tracking systems, electronic monitoring tools, communication devices, and perform First Aid/CPR/AED procedures.

Why Join Us?

Joining NWRRC means playing a key role in supporting individuals making significant life changes. You'll make a tangible impact on residents' successful reintegration while working in a professional, supportive, mission-driven environment that prioritizes both accountability and compassion.

NWRRC is an equal employment opportunity employer.