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Entry Level Xfinity Customer Service Jobs in Reston, VA

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Moodreact

Customer Service Representative

Washington, DC

$18 - $24.75/hr

Introduction Join a customer-focused team where delivering excellent service and building positive ... Basic computer skills including data entry and email communication. * Entry-level applicants ...

Comcast

Xfinity Field Sales Professional

Woodbridge, VA

$85.49K/yr

... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Demonstrating current knowledge of XFINITY Residential products including their features, benefits ...

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Entry Level Xfinity Customer Service information

See Reston, VA salary details

$10

$17

$25

How much do entry level xfinity customer service jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for entry level xfinity customer service in Reston, VA is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.00 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

What job categories do people searching Entry Level Xfinity Customer Service jobs in Reston, VA look for? The top searched job categories for Entry Level Xfinity Customer Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Entry Level Xfinity Customer Service jobs? Cities near Reston, VA with the most Entry Level Xfinity Customer Service job openings:
Entry Level Xfinity Customer Service jobs near you
Entry Level Customer Service

Entry Level Customer Service

Evolutionary Edge

Mclean, VA • On-site

$43K - $55K/yr

Full-time

Medical, Dental

Posted 13 days ago

Job description

Benefits/Perks

  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities

Job Summary

We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities

  • Identify the reason for the customer’s complaints or questions, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge

Qualifications

  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Excellent verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively