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Entry Level Xbox Customer Support Jobs (NOW HIRING)

Lamps Plus

Store Customer Support

San Diego, CA

$17.75/hr

Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion Path) The Opportunity: Support the Floor, Then Lead It Are you looking for a path into high-ticket ...

SPECTRUM

Customer Support Representative

Bradenton, FL · On-site

$20/hr

In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will ...

Lamps Plus

Store Customer Support

San Jose, CA

This is a phenomenal entry level opportunity for those individuals that don't have prior sales ... Advises Store Manager or Support Supervisor of discrepancies or damaged items. * Arranges ...

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Entry Level Xbox Customer Support information

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How much do entry level xbox customer support jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for entry level xbox customer support in the United States is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Xbox Customer Support jobs? The most popular types of Xbox Customer Support jobs are:
Entry Level Xbox Customer Support jobs near you
Customer Support Specialist I

Customer Support Specialist I

Eastern Bank

Wakefield, MA • On-site

$21/hr

Full-time

Retirement

Posted 12 days ago

Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

40th of 150 rated banks

Job description


Starting Rate: $21.00
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.
Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures. Is responsible for achieving entry level departmental service standards and sales goals as set forth by senior management. Must develop the necessary skills to work independently in a remote or onsite environment.
Customer Support Specialist III: This role serves as first line response for incoming customer inquiries via multiple communication channels such as chat, email, and telephone. The inquiries will have a varying degree of complexity. The Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Must maintain a thorough knowledge of bank products, services, policies, and procedures. responsible for achieving departmental service standards and sales goals as set forth by senior management. Must be able to work independently in a remote and on-site environment. Service standards and sales goals as set forth by senior management. Must be able to work independently in a remote and on-site environment.
Responsibilities:
Customer Support Specialist I :Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services.
Customer Support Specialist I:
  • Must maintain a detailed knowledge base of bank's basic products, services, policies, procedures, maintenance, and regulatory requirements. Can handle a diverse array of complex customer situations with minimal supervisory assistance by making sound decisions that minimize risk to both the bank and customer.
  • Actively listens to determine full extent of customer's needs while appropriately applying different approaches to affect desired outcome.
  • Ensures effective customer communication by utilizing superior verbal and written skills.
  • Must be able to handle basic customer complaints and problems with minimal assistance. Is able to recognize personal limitations in an acceptable time frame and initiate requests for assistance to appropriate personnel as needed.
  • Responsible for achieving entry level sales and service standards as set forth by senior management.

Requirements:
Customer Support Specialist II & III: Must obtain and maintain a license to service applicants for HELOC products through the Nationwide Multistate licensing system (NMLS)
Education and Experience:
Customer Support Specialist I
  • Associate's degree or related knowledge/skills base gained through experience preferred.
  • Customer Service background preferred.
  • Call Center experience preferred
  • Service and sales background a plus
  • PC and data entry skills required
  • Proven previous job stability a must

Skills/Knowledge:
Customer Support Specialist I
  • Excellent written communication skills
  • Excellent verbal and listening skills including good grammar, tone of voice and diction
  • Ability to work effectively with others in a diverse population
  • Punctuality and consistent work attendance is required
  • Bilingual a plus

Working Conditions:
  • Must be flexible and adaptable about work schedules, which may include evenings and weekends
  • Must have the ability to use a headset and sit for long periods of time
  • Must be able to work in a fast paced, high volume work environment
  • Moderate to high noise level

While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. The employee frequently is required to operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. The employee is occasionally required to move about inside the office to access file cabinets, office machinery, etc. They also occasionally travel to locations outside of the facility, to attend meetings, trainings, events, and other business activities. The employee occasionally positions self to maintain or access files in file cabinets. The employee must have the ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The employee frequently observes details at close range (within a few feet of the observer). The employee must occasionally lift and/or move boxes or equipment up to 20 pounds across office for various needs.
Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

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