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Entry Level Virtual Customer Service Representative Jobs in Virginia

Entry-Level Customer Service Representative

Richmond, VA · On-site

$15.75 - $21.50/hr

Position Overview As an Entry-Level Customer Service Representative , you will be the face of our company at live events, brand activations, and community outreach programs. This role is ideal for ...

Entry Level Customer Service Representative

Richmond, VA · On-site

$14.75 - $20.25/hr

We are currently seeking a motivated and customer-focused Customer Service Representative to join our growing team immediately. In this entry-level role, you will play a critical part in delivering ...

Entry Level Customer Service Representative

Richmond, VA · On-site

$14.75 - $20/hr

We are seeking an enthusiastic Entry-Level Customer Service Representative to join our team. This is an excellent opportunity for individuals looking to gain valuable experience in customer service ...

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Entry Level Virtual Customer Service Representative information

What is the difference between Entry Level Virtual Customer Service Representative vs Customer Support Associate?

AspectEntry Level Virtual Customer Service RepresentativeCustomer Support Associate
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedOffice or remote, depending on company
Industry UsageCommon in e-commerce, tech, and service industriesUsed across retail, telecom, and service sectors

Both roles involve assisting customers, but Entry Level Virtual Customer Service Representatives primarily work remotely and focus on online or phone support, while Customer Support Associates may work in-office or remotely, handling a broader range of customer inquiries. The roles share similar credentials and are often used interchangeably in the industry, with the main difference being the work setting and specific company terminology.

What are the most commonly searched types of Virtual Customer Service Representative jobs in Virginia? The most popular types of Virtual Customer Service Representative jobs in Virginia are:

(WFH) Virtual Customer Benefits Support Representative

Globe Life American Income Division

Norfolk, VA • On-site, Remote

$15.50 - $21/hr

Full-time

Medical

Posted 9 days ago


Job description

Location: 100% Remote
Schedule: Flexible
AO is seeking motivated, service-oriented individuals to join our growing remote team as a Virtual Customer Benefits Support Representative. This work-from-home opportunity is ideal for individuals who enjoy helping others, building relationships, and growing within a supportive and professional environment.
No prior industry experience is required - we provide full training, mentorship, and ongoing support to help you succeed.
About the Role
As a Virtual Customer Benefits Support Representative, you'll assist clients by providing information about available benefits, answering questions, and helping ensure families receive the support and guidance they need.
This role combines customer service, communication, and relationship-building in a fully remote setting.
What We Offer
  • 100% Remote Work-From-Home Flexibility
  • Weekly Pay plus performance-based bonuses
  • Comprehensive Training & Mentorship Programs
  • Flexible Scheduling Options
  • Leadership Development & Advancement Opportunities
  • Health Insurance Reimbursement Program
  • Incentive Trips, Recognition Programs & Rewards
  • Positive, team-oriented company culture
Key Responsibilities
  • Communicate with clients through phone and Zoom appointments
  • Provide professional support regarding benefits and coverage options
  • Assist with scheduling appointments and client follow-up
  • Maintain accurate client records and documentation
  • Deliver exceptional customer service with professionalism and integrity
  • Participate in ongoing training and development opportunities
Qualifications
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Comfortable working independently in a remote environment
  • Basic computer and virtual communication skills
  • Self-motivated, dependable, and growth-oriented mindset
Why Join AO?
We believe in creating opportunities for individuals to grow personally and professionally while helping protect working families. Many of our team members started in entry-level positions and advanced into leadership roles through mentorship, training, and performance.
👉 Apply today to begin building a flexible, rewarding work-from-home career with long-term growth potential.