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Entry Level Ttec Customer Service Chat Jobs in Missouri

iPostal1

Customer Service Representative

Saint Louis, MO

$15.50 - $21.25/hr

To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...

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Entry Level Ttec Customer Service Chat information

What is the difference between Entry Level Ttec Customer Service Chat vs Entry Level Ttec Customer Service Phone?

AspectEntry Level Ttec Customer Service ChatEntry Level Ttec Customer Service Phone
CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, basic computer skills
Work EnvironmentOnline chat platform, remote or call centerPhone calls, remote or call center
Employer & Industry UsageUsed by Ttec for customer support via chatUsed by Ttec for customer support via phone
Common Search & ComparisonOften compared for remote customer service rolesOften compared for traditional customer service roles

Both roles require similar credentials and are used by Ttec in customer support. The main difference lies in the communication method: chat versus phone. Chat roles involve online text interactions, while phone roles involve voice communication. Your choice depends on your preferred communication style and comfort with technology.

What is an entry level TTEC Customer Service Chat representative?

Entry Level Ttec Customer Service Chat jobs involve assisting customers via online chat platforms, addressing their inquiries, and resolving issues related to products or services. These roles typically require strong written communication skills, a customer-oriented attitude, and basic computer proficiency. Employees are often responsible for providing support, troubleshooting problems, and ensuring customer satisfaction while representing the company's brand. Training is usually provided, making these positions suitable for individuals new to customer service or the workforce.

What are the key skills and qualifications needed to thrive as an entry level TTEC Customer Service Chat representative?

To thrive as an Entry Level TTEC Customer Service Chat Representative, you need strong written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Patience, problem-solving abilities, and a positive attitude help you stand out in this customer-focused role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a high standard of service.

What are some typical challenges faced by entry level TTEC Customer Service Chat representatives, and how can they be managed?

Entry Level Ttec Customer Service Chat representatives often face challenges such as managing multiple conversations at once, handling difficult or frustrated customers, and quickly learning company systems and products. Success in this role involves strong multitasking skills, patience, and adaptability. New hires can benefit from utilizing provided training resources, seeking feedback from supervisors, and collaborating with more experienced team members to develop effective communication strategies. Building these skills not only improves day-to-day performance but can also open up opportunities for advancement within Ttec.

What are the most commonly searched types of Ttec Customer Service Chat jobs in Missouri?

The most popular types of Ttec Customer Service Chat jobs in Missouri are:

What cities in Missouri are hiring for Entry Level Ttec Customer Service Chat jobs?

Cities in Missouri with the most Entry Level Ttec Customer Service Chat job openings:

Entry Level Ttec Customer Service Chat jobs near you

Customer Service Chat Representative

Etrailer

Wentzville, MO • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Customer Service Chat Representative

Hot Job

Missouri - Wentzville, MO 63385

Overview

Position Type Full Time Travel Percentage None Category Customer Service

Description

Customer Service Chat Representative

Level: Entry Job Location: Missouri - Wentzville, MO Position Type: Full Time Starting Rate: $18.00 Job Shifts: Consistent Work Schedule. Schedule includes an evening and an occasional weekend.

Customer Service Chat Representative - Join Our Adventure!

Are you passionate about helping others and eager to learn new things? Do you enjoy fast-paced environments and making a positive impact? If so, we'd love for you to join our growing team at etrailer.com!

At etrailer.com, we're dedicated to guiding our neighbors (our customers) on their journeys—whether it's camping, traveling, towing, or any other adventure. Our Customer Service team is the heartbeat of our company, and we rely on you to create personalized experiences at every step of the journey.

What You'll Do:

  • Serve our Neighbors: Communicate with neighbors via chat to assist with a range of inquiries and provide personalized solutions.
  • Build Strong Connections: Establish lasting relationships with our neighbors, ensuring every chat is an opportunity to offer thoughtful recommendations and guidance tailored to their needs.
  • Use Technology & Resources: Work with computers and a variety of tools to process orders, track neighbor details, and enhance the neighbor's experience with us.
  • Collaborate for Success: Partner with teammates to solve challenges, improve processes, and ensure every neighbor feels valued and heard throughout their journey.
  • Stay Curious & Learn: Continuously seek out opportunities to improve your role, refine your product knowledge, and enhance the neighbor experience.
  • Own the Experience: Take responsibility for ensuring every interaction—whether it's assisting with a product inquiry or supporting an order—is positive and memorable for our neighbors.

What We Offer:

  • Competitive Pay: Starting at $18/hour with opportunities for growth.
  • Location: Conveniently located in Wentzville, MO near Highways 40, 61, 64, and 70.
  • Learning & Growth: Continuous hands-on training, collaboration, and a Peer Mentor program to help guide your journey.
  • Cool Perks: Fun company events, access to borrow outdoor gear, adjustable desks, and a bright, open office with plenty of natural light.
  • Benefits: Paid holidays, paid vacations, 401k matching, medical, vision, dental, and more!

Who You Are:

  • Passionate about helping others and providing top-notch service.
  • Enthusiastic about the outdoors—camping, traveling, towing, trailers, or any adventure!
  • A team player who enjoys collaborating and learning.
  • Eager to grow and develop both personally and professionally.

Ready to embark on a fulfilling journey with us? Apply today and let's make an impact—together!

Apply