JOB SUMMARY The Technical Support Specialist, Tier I position is an entry-level position in a ... Fix if possible, or refer to tier 2 support engineers ? Occasional work includes hardware repair
JOB SUMMARY The Technical Support Specialist, Tier I position is an entry-level position in a ... Fix if possible, or refer to tier 2 support engineers ? Occasional work includes hardware repair
* JOB SUMMARY The Technical Support Specialist, Tier I position is an entry-level position in a ... Fix if possible, or refer to tier 2 support engineers ? Occasional work includes hardware repair
* JOB SUMMARY The Technical Support Specialist, Tier I position is an entry-level position in a ... Fix if possible, or refer to tier 2 support engineers ? Occasional work includes hardware repair
* JOB SUMMARY The Technical Support Specialist, Tier I position is an entry-level position in a ... Fix if possible, or refer to tier 2 support engineers ? Occasional work includes hardware repair
* JOB SUMMARY The Technical Support Specialist, Tier I position is an entry-level position in a ... Fix if possible, or refer to tier 2 support engineers ? Occasional work includes hardware repair
System & Support Engineer
Casar, NC · Hybrid
... System & Support Engineer to join the IT team. This is a hybrid role combining hands-on ... Technical Skills * Proficiency in scripting and automation: PowerShell preferred; Python or ...
System & Support Engineer
Casar, NC · Hybrid
... System & Support Engineer to join the IT team. This is a hybrid role combining hands-on ... Technical Skills * Proficiency in scripting and automation: PowerShell preferred; Python or ...
Summary We are seeking a skilled and customer-focused Desktop Support Engineer Level II to join our ... The ideal candidate will have strong technical expertise and a passion for solving technical issues.
Quick apply
Summary We are seeking a skilled and customer-focused Desktop Support Engineer Level II to join our ... The ideal candidate will have strong technical expertise and a passion for solving technical issues.
L1 Troubleshooter Madrid
Crouse, NC · On-site +1
Bachelor's Degree in Engineering (Electrical, Electronics, Mechanical, Energy) or Technical ... To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or ...
L1 Troubleshooter Madrid
Crouse, NC · On-site +1
Bachelor's Degree in Engineering (Electrical, Electronics, Mechanical, Energy) or Technical ... To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or ...
Electric Utility Field & Design Technician (Entry Level)
Hickory, NC · On-site
$17.75 - $24.25/hr
Support engineering calculations, including pole loading analysis, voltage drop, and other utility ... As an ENR top ranked firm, our team of more than 5,000 professionals brings deep technical ...
Electric Utility Field & Design Technician (Entry Level)
Hickory, NC · On-site
$17.75 - $24.25/hr
Support engineering calculations, including pole loading analysis, voltage drop, and other utility ... As an ENR top ranked firm, our team of more than 5,000 professionals brings deep technical ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
Lenoir, NC · On-site
$23.24 - $33.41/hr
Summary: Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in ...
Medical Lab Scientist I - Lab Clinical
Lenoir, NC · On-site
$23.24 - $33.41/hr
Summary: Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
New
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
New
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Summary: Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Summary: Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Sales Application Engineer
Hickory, NC · On-site
$91K - $112K/yr
The Sales Application Engineer (SAE) will play a crucial role in assisting the departments by ... Provide technical support and guidance to the sales team, enabling them to effectively communicate ...
Quick apply
Sales Application Engineer
Hickory, NC · On-site
$91K - $112K/yr
The Sales Application Engineer (SAE) will play a crucial role in assisting the departments by ... Provide technical support and guidance to the sales team, enabling them to effectively communicate ...
Controls and Automation Engineer
Claremont, NC · On-site
$45.19 - $61.06/hr
This individual will provide technical support in the area of PC and PLC based controls and ... S. in Engineering or Computer Science * Experience with programming Rockwell (Allen-Bradley ...
Quick apply
Controls and Automation Engineer
Claremont, NC · On-site
$45.19 - $61.06/hr
This individual will provide technical support in the area of PC and PLC based controls and ... S. in Engineering or Computer Science * Experience with programming Rockwell (Allen-Bradley ...
Medical Lab Scientist I - Lab Clinical
Lenoir, NC · On-site
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
Lenoir, NC · On-site
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
New
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
New
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Medical Lab Scientist I - Lab Clinical
$23.24 - $33.41/hr
Performs a variety of patient testing and administrative tasks in support of the clinical activities in the UNCHCS. Responsibilities: 1. Demonstrates entry level technical competencies in producing ...
Entry Level Technical Support Engineer information
See Hickory, NC salary details
$33.6K - $40.2K
4% of jobs
$40.2K - $46.9K
12% of jobs
$51.9K is the 25th percentile. Wages below this are outliers.
$46.9K - $53.6K
12% of jobs
$53.6K - $60.3K
13% of jobs
The median wage is $65.4K / yr.
$60.3K - $66.9K
12% of jobs
$66.9K - $73.6K
9% of jobs
$73.6K - $80.3K
8% of jobs
$85.1K is the 75th percentile. Wages above this are outliers.
$80.3K - $87K
9% of jobs
$87K - $93.6K
9% of jobs
$93.6K - $100.3K
4% of jobs
$100.3K - $107K
10% of jobs
$33.6K
$70.8K
$107K
How much do entry level technical support engineer jobs pay per year?
As of Aug 24, 2026, the average yearly pay for entry level technical support engineer in Hickory, NC is $70,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $88,200.00 per year, depending on experience, location, and employer.
What is an entry level technical support engineer?
An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.
What does an entry level technical support engineer do?
A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.
What are the key skills and qualifications needed to thrive as an entry level technical support engineer?
To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.
What job categories do people searching Entry Level Technical Support Engineer jobs in Hickory, NC look for?
The top searched job categories for Entry Level Technical Support Engineer jobs in Hickory, NC are:
Full-time
Re-posted 17 days ago
Job description
Description
The Technical Support Specialist, Tier I position is an entry-level position in a dynamic team of motivated, talented individuals who are inspired to develop a strong team of technical support specialists. The Technical Support Specialist, Tier I is responsible for providing phone, chat and email support. This is a non-exempt position with a standard five day work week.
? Take and log calls
? Provide first line support and assistance over the telephone to accurately diagnose the cause of staff's computer/software issues
? Fix if possible, or refer to tier 2 support engineers
? Occasional work includes hardware repair
? Installs, configures and maintains computer workstation hardware, software and peripheral equipment
? Professional interaction with AASC physicians/nurse practitioners and staff
? Respond to support desk requests and resolve issues as first contact or escalate internally.
? Provide documentation of processes and solutions to enable team collaboration
? Update support ticketing system
? Installs and configures computer workstation hardware, software, and peripheral equipment
? Collaborate with computer users to provide technical support and to assist in the resolution of software and hardware problems
? Performs other tasks or assumes other responsibilities as may be assigned by immediate supervisor or higher.
? Some experience with or familiarity with computers
? Learn new skills independently to effectively solve problems.
? Must have scheduling flexibility for after hours and weekend tasks/projects. • Skill in explaining technical concepts.
? Ability to effectively communicate verbally and in writing.
? Ability to work in a team and independently. Be self-motivated.
? Work with other team members to ensure continuity and communication.
? Must have excellent organizational, documentation and communications skills with attention to details and follow up.
? Must be able to work effectively under deadline pressures and environments with minimal supervision.
? Must be able to effectively determine cause, effect and solutions, in a timely manner, to various hardware and/or software problems.
? Must be able to react to change in a productive, timely manner.
? 2 years of college minimum, preferred
? Friendly & easy communicator
? Able to work individually unsupervised, or as part of a team
? Good time-keeper
? Good listener
? Capable of following instructions
Physical demands are moderate. Requires standing, walking, sitting, and kneeling for possibly extended periods of time. Occasional lifting of items weighing approximately 30 to 50 pounds. Vision and hearing must be correctable to normal range. Must have manual dexterity and hand-eye coordination sufficient to provide moderate level of PC and IT network maintenance.
- JOB SUMMARY
The Technical Support Specialist, Tier I position is an entry-level position in a dynamic team of motivated, talented individuals who are inspired to develop a strong team of technical support specialists. The Technical Support Specialist, Tier I is responsible for providing phone, chat and email support. This is a non-exempt position with a standard five day work week.
- JOB RESPONSIBILITIES
? Take and log calls
? Provide first line support and assistance over the telephone to accurately diagnose the cause of staff's computer/software issues
? Fix if possible, or refer to tier 2 support engineers
? Occasional work includes hardware repair
? Installs, configures and maintains computer workstation hardware, software and peripheral equipment
? Professional interaction with AASC physicians/nurse practitioners and staff
? Respond to support desk requests and resolve issues as first contact or escalate internally.
? Provide documentation of processes and solutions to enable team collaboration
? Update support ticketing system
? Installs and configures computer workstation hardware, software, and peripheral equipment
? Collaborate with computer users to provide technical support and to assist in the resolution of software and hardware problems
? Performs other tasks or assumes other responsibilities as may be assigned by immediate supervisor or higher.
- REQUIREMENTS:
? Some experience with or familiarity with computers
? Learn new skills independently to effectively solve problems.
? Must have scheduling flexibility for after hours and weekend tasks/projects. • Skill in explaining technical concepts.
? Ability to effectively communicate verbally and in writing.
? Ability to work in a team and independently. Be self-motivated.
? Work with other team members to ensure continuity and communication.
? Must have excellent organizational, documentation and communications skills with attention to details and follow up.
? Must be able to work effectively under deadline pressures and environments with minimal supervision.
? Must be able to effectively determine cause, effect and solutions, in a timely manner, to various hardware and/or software problems.
? Must be able to react to change in a productive, timely manner.
- QUALIFICATIONS:
? 2 years of college minimum, preferred
? Friendly & easy communicator
? Able to work individually unsupervised, or as part of a team
? Good time-keeper
? Good listener
? Capable of following instructions
- PHYSICAL REQUIREMENTS:
Physical demands are moderate. Requires standing, walking, sitting, and kneeling for possibly extended periods of time. Occasional lifting of items weighing approximately 30 to 50 pounds. Vision and hearing must be correctable to normal range. Must have manual dexterity and hand-eye coordination sufficient to provide moderate level of PC and IT network maintenance.
About Senior Living Hiring
Sourced by ZipRecruiter
Senior Living Hiring offers more than just a Healthcare, Hospitality, or Cook position. We offer a wide range of jobs across a broad spectrum of skillsets. A career in senior living means making a difference in the lives of our residents. It's your chance to brighten their day, and they will brighten yours. We believe in providing a foundation for career growth through educational and professional development.
Industry
Hospitality services
Company size
1,001 - 5,000 Employees
Headquarters location
Hickory, NC, US
Year founded
2020