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Entry Level Technical Operations Analyst Jobs in Raleigh, NC

... technical issues and problems identified, as well as conducting industry, competitive and State analyses (strategic, financial, operational), and business case development. This individual must ...

The Product Support Technician role is part of the Global Technical Operations team and have two ... Responsible for root-cause analysis & evaluations of returned products * Perform product changes ...

The Product Support Technician role is part of the Global Technical Operations team and have two ... Responsible for root-cause analysis & evaluations of returned products * Perform product changes ...

... entry-level staff, providing guidance on technical work, professional development, and Center ... Proactively identify opportunities for programmatic or operational improvement and communicate ...

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Showing results 1-20

Entry Level Technical Operations Analyst information

See Raleigh, NC salary details

$34.5K

$86.3K

$138.5K

How much do entry level technical operations analyst jobs pay per year?

As of Jun 25, 2026, the average yearly pay for entry level technical operations analyst in Raleigh, NC is $86,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $97,700.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Technical Operations Analyst vs Network Support Technician?

AspectEntry Level Technical Operations AnalystNetwork Support Technician
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, data centers, technical support teamsNetwork operations centers, client sites, help desks
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, enterprise networks
Common Search & ComparisonYesYes

The Entry Level Technical Operations Analyst and Network Support Technician roles share similarities in required certifications and work environments, often overlapping in IT and network-related tasks. However, the analyst typically focuses on monitoring, troubleshooting, and supporting technical operations across systems, while the technician emphasizes maintaining and repairing network hardware and connectivity issues. Both roles are essential in supporting organizational IT infrastructure, but they differ in scope and daily responsibilities.

Infographic showing various Entry Level Technical Operations Analyst job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $86,310 per year, or $41.5 per hour.
Curam Business Analyst

Curam Business Analyst

360 IT Professionals

Durham, NC • On-site

Contractor

Posted 26 days ago


Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Short Description:

NC FAST requires a Curam Business Analyst to support the development and implementation of the NC FAST Project 3.

Complete Description:

The Department of Health and Human Services (DHHS) requires the assistance of contract resources to serve as a Curam Business Analyst for the North Carolina NCFAST Program to support the development and implementation of North Carolina Families Accessing Services through Technology (NC FAST). This position will be responsible for managing IBM Curam business analysis work or projects with distinct deliverables to a solution. Tasks include leading fit/gap, JAD sessions that map requirements to standard features and functions, develop functional designs, identifying and documenting business processes, issues, value levers, metrics, and capabilities; identifying approaches to satisfy business requirements by conducting detailed analysis and technical design of one or more program areas, in support of implementation of a comprehensive case management solution utilizing the Curam Business Application Suite; and utilizing knowledge of the Curam software product to: conduct and document gap analysis, identify evidence needed to support requirements, develop business and functional requirements specifications, assist with designing the business solution, and assist with user acceptance testing.

Work also involves interpreting technical concepts to both technical personnel and non-IT business users and summarize and convey technical issues and problems identified, as well as conducting industry, competitive and State analyses (strategic, financial, operational), and business case development. This individual must support required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc., perform PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks. Knowledge and experience with Curam workflow and rules in child services modules.

Additional Information

Thanks and Regards,

Harry Singh 

510 254 3300 Ext 190