ZipRecruiter

Log In

2

Entry Level Technical Operations Analyst Jobs in New York

MetTel

Pricing Analyst

Holmdel, NJ · On-site

$60K/yr

We are seeking an entry-level Pricing Analyst with strong Excel skills, an analytical mindset, and ... Sales Operations Analyst, Commercial Operations Analyst, Pricing Analyst, Commercial Pricing ...

MetTel

Pricing Analyst

Holmdel, NJ

$60K/yr

We are seeking an entry-level Pricing Analyst with strong Excel skills, an analytical mindset, and ... Sales Operations Analyst, Commercial Operations Analyst, Pricing Analyst, Commercial Pricing ...

CEI

Financial Analyst - Field Operations

Morristown, NJ · On-site

$83 - $90/hr

Financial Analyst - Field Operations Other Morristown , New Jersey Contract On-Site Aug 21, 2026 ... Ability to translate technical accounting language into operational guidance. Why Should I Apply?

New

previous page

Showing results 41-60

All JobsTechnical Operations Analyst JobsEntry Level Technical Operations Analyst JobsEntry Level Technical Operations Analyst Jobs in New York

Entry Level Technical Operations Analyst information

What is the difference between Entry Level Technical Operations Analyst vs Network Support Technician?

AspectEntry Level Technical Operations AnalystNetwork Support Technician
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, data centers, technical support teamsNetwork operations centers, client sites, help desks
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, enterprise networks
Common Search & ComparisonYesYes

The Entry Level Technical Operations Analyst and Network Support Technician roles share similarities in required certifications and work environments, often overlapping in IT and network-related tasks. However, the analyst typically focuses on monitoring, troubleshooting, and supporting technical operations across systems, while the technician emphasizes maintaining and repairing network hardware and connectivity issues. Both roles are essential in supporting organizational IT infrastructure, but they differ in scope and daily responsibilities.

What are the most commonly searched types of Technical Operations Analyst jobs in New York?

The most popular types of Technical Operations Analyst jobs in New York are:

What cities in New York are hiring for Entry Level Technical Operations Analyst jobs?

Cities in New York with the most Entry Level Technical Operations Analyst job openings:

Entry Level Technical Operations Analyst jobs near you

Operations Analyst - HR: Employment (NYCT)

Metropolitan Transportation Authority

New York, NY • On-site

Full-time

Posted 3 days ago

New

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

59th of 99 rated public transport

Job description

Description
Position at MTA Headquarters
JOB TITLE:
Operations Analyst - HR: Employment (NYCT)
SALARY RANGE:
$45,125 (TCU)
DEPT/DIV:
HR Center of Excellence
SUPERVISOR:
Manager, HR Operations
LOCATION:
149 Pierrepont St, Brooklyn, NY 11201
HOURS OF WORK:
7:30 am - 4 pm; 8 Hours Per day
***This is a resume-based position represented by the Transportation Communications Union (TCU)***
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Position Objective:
The purpose of this position is to administer and support activities and process transactions for the Human Resources Employment area.
Responsibilities:
  • Gather, validate, and maintain data and other transaction inputs
  • Gather forms and track status
  • Enter transactions in PeopleSoft and the service request management tool
  • Retrieve, index, and review scanned documents and forms
  • Provide satisfactory customer service by receiving, analyzing, researching, and seeking a resolution to assigned inquiries
  • Integrate across COE teams to document, research, and resolve basic issues and errors as assigned. Understand when to resolve or escalate to a supervisor
  • Perform/support cyclical processing and period-end activities
  • Complete assignments as delegated by the supervisor
  • Comply with MTA and COE policies, practices, and procedures
  • Develop and update operating procedures and training materials as needed
  • Understand the MTA and COE vision, including how individual responsibilities fit into the long-term strategies
  • Track and report the status of work
  • Maintain an appropriate level of process, functional, and technical knowledge and participate in training to continue to develop such knowledge
  • Support other team members as appropriate
  • Ensure that all assignments are completed with the highest quality and within agreed-upon Service Level Agreement guidelines and Key Performance Indicator targets
  • Support additional Employment functions as needed, i.e., civil and non-civil service processing, UCM, Siebel, etc.
  • Adhere to the team budget
  • Identify and implement continuous improvement initiatives as assigned
  • Participate in user groups as necessary
  • Identify and document input to the knowledge management tool

Skills and Abilities:
Required:
  • Possess specific work experience for HR Employment
  • Working knowledge and use of PeopleSoft or related database software
  • Ability to work in a team environment
  • Ability to process requests consistently with general supervision
  • Ability to assess problems and promptly resolve or identify an appropriate team to resolve
  • Strong oral and written communication skills
  • Strong interpersonal skills with the ability to work with and collaborate across the COE at all levels within and outside the organization
  • Strong time management skills and the ability to manage individual assignments
  • Strong attention to detail
  • Ability to handle sensitive situations and maintain a high degree of confidentiality

Preferred:
  • Understanding of MTA HR policies and procedures
  • Familiarity with performance metrics and the ability to meet identified targets
  • Working knowledge of service request management tools
  • Working knowledge and use of office productivity tools (e.g., MS Outlook, MS Office applications) and web-based applications

Education and Experience:
Required:
  • High School Diploma or GED
  • Minimum three (3) years of experience in HR, Employment data processing, or other related area

Preferred:
  • Bachelor's degree or Associate's degree with relevant experience in Business or related field
  • Shared Services experience

Other Information
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites.
According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

What Metropolitan Transportation Authority employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply