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Entry Level Tech Jobs in Puerto Rico (NOW HIRING)

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

... new technologies or therapies - from design to implementation - while adhering to policies, using specialized knowledge and skills. DIFFERENTIATING FACTORS Autonomy: Entry-level individual ...

... new technologies or therapies - from design to implementation - while adhering to policies, using specialized knowledge and skills. DIFFERENTIATING FACTORS Autonomy: Entry-level individual ...

... new technologies or therapies - from design to implementation - while adhering to policies, using specialized knowledge and skills. DIFFERENTIATING FACTORS Autonomy: Entry-level individual ...

Headquartered in Southern California, Skechers-the Comfort Technology Company-has spent over 30 ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Retail Sales Associate

Canovanas, PR · On-site

$12 - $12.73/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

Retail Sales Associate

Bayamon, PR · On-site

$12 - $12.73/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

... new technologies or therapies - from design to implementation - while adhering to policies, using specialized knowledge and skills. DIFFERENTIATING FACTORS Autonomy: Entry-level individual ...

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

Retail Sales Associate

Hatillo, PR · On-site

$12 - $12.73/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

Retail Sales Associate

Bayamon, PR · On-site

$12 - $12.73/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

Retail Sales Associate

Hatillo, PR · On-site

$12 - $12.73/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

Retail Sales Associate

Canovanas, PR · On-site

$12 - $12.73/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

Retail Sales Associate

Bayamon, PR · On-site

$12 - $12.73/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

Retail Sales Associate

Bayamon, PR · On-site

$12 - $12.73/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service ... Developing comfort technologies is the foundation of all we do - delivering stylish, innovative ...

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Showing results 1-20

Entry Level Tech information

What is the difference between Entry Level Tech vs Network Technician?

AspectEntry Level TechNetwork Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentIT support, help desk, hardware setupNetwork setup, troubleshooting, infrastructure maintenance
Employer & Industry UsageIT departments, tech support companiesTelecommunications, enterprise IT, data centers

Entry Level Tech roles typically focus on basic hardware and software support, requiring foundational certifications. Network Technicians specialize in network infrastructure, often needing specific networking certifications. Both roles are common in IT environments, but Network Technicians usually handle more specialized networking tasks.

What are the key skills and qualifications needed to thrive as an entry level tech, and why are they important?

To thrive as an Entry Level Tech, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, typically supported by a high school diploma or associate degree. Familiarity with operating systems, ticketing systems, and certifications like CompTIA A+ are often beneficial. Strong problem-solving skills, attention to detail, and effective communication set candidates apart in this role. These skills ensure you can efficiently support users, resolve technical issues, and contribute to a smooth IT environment.

What does an entry level tech do?

Entry Level Techs often start by assisting with hardware and software installations, troubleshooting basic technical issues, and supporting end-users with routine IT questions. They may also be involved in setting up new equipment, performing regular system maintenance, and documenting technical procedures. Collaboration with more experienced technicians and IT teams is common, providing opportunities to learn best practices and gradually take on more complex tasks as confidence and skills develop.

What is the easiest entry level tech job?

An entry-level tech job such as a help desk technician or IT support specialist is often considered among the easiest to start. These roles typically require basic computer skills, customer service abilities, and may only need certifications like CompTIA A+ to qualify. They offer a straightforward entry into the tech industry with on-the-job training and minimal prior experience.

How can I get a job in entry level tech with no experience?

To get an entry-level tech job with no experience, focus on developing foundational skills such as basic troubleshooting, understanding hardware and software, and familiarity with common tools like Windows or Linux. Completing relevant certifications like CompTIA A+ or Cisco's CCNA can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.

What are the most commonly searched types of Tech jobs in Puerto Rico?

The most popular types of Tech jobs in Puerto Rico are:

What job categories do people searching Entry Level Tech jobs in Puerto Rico look for?

The top searched job categories for Entry Level Tech jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Entry Level Tech jobs?

Cities in Puerto Rico with the most Entry Level Tech job openings:

Infographic showing various Entry Level Tech job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

$12 - $16/hr

Full-time

Re-posted 29 days ago


My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Position Summary

The IT Support Specialist I – Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.

This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.


Essential Job Duties and ResponsibilitiesLevel 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.

Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.

Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.

Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.

Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.

UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.

System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.
  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:

  • 0–1 years of IT support or helpdesk experience preferred

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