Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...
Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...
Software Engineer, iOS Core Product - Huntsville, AL, USA
Huntsville, AL · Remote
$137K/yr
These include frontend and backend engineers, AI research scientists, and others from Amazon ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Software Engineer, iOS Core Product - Huntsville, AL, USA
Huntsville, AL · Remote
$137K/yr
These include frontend and backend engineers, AI research scientists, and others from Amazon ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Software Engineer, iOS Core Product - Birmingham, AL, USA
Birmingham, AL · Remote
$131K/yr
These include frontend and backend engineers, AI research scientists, and others from Amazon ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Software Engineer, iOS Core Product - Birmingham, AL, USA
Birmingham, AL · Remote
$131K/yr
These include frontend and backend engineers, AI research scientists, and others from Amazon ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
... Engineering practice to support hospital denials management to deliver back-end Revenue Cycle ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...
... Engineering practice to support hospital denials management to deliver back-end Revenue Cycle ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...
Epic Denials Management Operator
Huntsville, AL · Remote
$17.75 - $23.75/hr
... Engineering practice to support hospital denials management to deliver back-end Revenue Cycle ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...
Epic Denials Management Operator
Huntsville, AL · Remote
$17.75 - $23.75/hr
... Engineering practice to support hospital denials management to deliver back-end Revenue Cycle ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...
Epic Denials Management Operator
Birmingham, AL · Remote
$16.75 - $22.50/hr
... Engineering practice to support hospital denials management to deliver back-end Revenue Cycle ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...
Epic Denials Management Operator
Birmingham, AL · Remote
$16.75 - $22.50/hr
... Engineering practice to support hospital denials management to deliver back-end Revenue Cycle ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...
... Engineering practice to support hospital denials management to deliver back-end Revenue Cycle ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...
... Engineering practice to support hospital denials management to deliver back-end Revenue Cycle ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...
Field Application Engineer '27
Birmingham, AL · On-site +1
$53K - $80K/yr
Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Field Application Engineer '27
Birmingham, AL · On-site +1
$53K - $80K/yr
Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Entry Level Remote Java Backend Developer information
What is the difference between Entry Level Remote Java Backend Developer vs Entry Level Remote Python Backend Developer?
| Aspect | Entry Level Remote Java Backend Developer | Entry Level Remote Python Backend Developer |
|---|---|---|
| Required Credentials | Bachelor's in CS or related field, Java certifications (optional) | Bachelor's in CS or related field, Python certifications (optional) |
| Work Environment | Remote, team collaboration via online tools | Remote, team collaboration via online tools |
| Industry Usage | Finance, enterprise applications, Android development | Web development, data science, AI applications |
| Common Search Intent | Jobs focusing on Java backend skills | Jobs focusing on Python backend skills |
Both roles are entry-level remote positions requiring similar educational backgrounds and remote work environments. The main difference lies in the programming language focus and industry applications, with Java roles often linked to enterprise and Android projects, while Python roles are more common in web, data science, and AI fields.

Full-time
Posted 19 days ago
Job description
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
- Maintains the support process and ensures that requests for support are handled according to the procedures.
- Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
- Identifies and resolves problems following agreed procedures.
- Carries out agreed maintenance tasks.
- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
- Prioritises and diagnoses incidents according to agreed procedures.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents and follows up until incident is resolved.
- Provides service recovery, following resolution of incidents.
- Documents and closes resolved incidents according to agreed procedures.
- Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
- Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
- Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
- Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
- Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
- Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
- Identifies problems and errors prior to or when they occur.
- Logs all such incidents in a timely manner with the required level of detail with all the necessary.
- Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
- Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
- Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
- Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
- Entry level experience in technical support to clients.
- Entry level experience in diagnosis and troubleshooting.
- Entry level experience providing remote support in Data Center technologies.
- Entry level experience in relevant technology.
Workplace type:
On-site WorkingEqual Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today