... Healthcare, Property Management, down to some of our local favorite sports teams. myCOI offers an ... Experience working with Certificate's of Insurance on an entry level * Experience working remotely ...
Quick apply
... Healthcare, Property Management, down to some of our local favorite sports teams. myCOI offers an ... Experience working with Certificate's of Insurance on an entry level * Experience working remotely ...
Quick apply
... Healthcare, Property Management, down to some of our local favorite sports teams. myCOI offers an ... Experience working with Certificate's of Insurance on an entry level * Experience working remotely ...
Indianapolis, IN ยท Remote
$2.5K - $4.8K/wk
We're bringing on licensed Life and Health agents who are ready for more leads, more carriers, more ... Fast-tracked onboarding -- no entry-level pacing, no wasted time re-teaching you the basics * A ...
Quick apply
Indianapolis, IN ยท Remote
$2.5K - $4.8K/wk
We're bringing on licensed Life and Health agents who are ready for more leads, more carriers, more ... Fast-tracked onboarding -- no entry-level pacing, no wasted time re-teaching you the basics * A ...
Indianapolis, IN ยท On-site +1
Remote Member Support Advisor 100% Remote | Flexible Schedule | Leadership Development Opportunity ... Many of our top-performing leaders started in entry-level client service roles and advanced through ...
Indianapolis, IN ยท On-site +1
Remote Member Support Advisor 100% Remote | Flexible Schedule | Leadership Development Opportunity ... Many of our top-performing leaders started in entry-level client service roles and advanced through ...
Plainfield, IN ยท On-site +1
$90K - $120K/yr
If you've built experience in customer service, sales, healthcare, education, or other people-focused roles, this opportunity allows you to apply those skills in a structured, remote-first ...
Plainfield, IN ยท On-site +1
$90K - $120K/yr
If you've built experience in customer service, sales, healthcare, education, or other people-focused roles, this opportunity allows you to apply those skills in a structured, remote-first ...
Indianapolis, IN ยท Remote
$30K - $40K/yr
This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * PTO * Sick and Safe Time
Indianapolis, IN ยท Remote
$30K - $40K/yr
This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * PTO * Sick and Safe Time
Indianapolis, IN ยท On-site +1
$16 - $18/hr
Hours & Location: * 100% Remote ( Work from Home ). You must reside in a state where we are hiring ... health, dental, and vision insurance. Why This Role is Perfect for You This is an entry-level ...
Indianapolis, IN ยท On-site +1
$16 - $18/hr
Hours & Location: * 100% Remote ( Work from Home ). You must reside in a state where we are hiring ... health, dental, and vision insurance. Why This Role is Perfect for You This is an entry-level ...
Hours & Location: * 100% Remote ( Work from Home ). You must reside in a state where we are hiring ... health, dental, and vision insurance. Why This Role is Perfect for You This is an entry-level ...
Quick apply
Hours & Location: * 100% Remote ( Work from Home ). You must reside in a state where we are hiring ... health, dental, and vision insurance. Why This Role is Perfect for You This is an entry-level ...
... corporations, healthcare systems, colleges/universities, and large infrastructure programs ... Possess a valid driver's license in good standing and reliable transportation access to remote job ...
... corporations, healthcare systems, colleges/universities, and large infrastructure programs ... Possess a valid driver's license in good standing and reliable transportation access to remote job ...
$17.2K - $27.2K
1% of jobs
$27.2K - $37.3K
9% of jobs
$37.3K - $47.3K
2% of jobs
$47.3K - $57.4K
9% of jobs
$61.1K is the 25th percentile. Wages below this are outliers.
$57.4K - $67.4K
13% of jobs
$67.4K - $77.4K
13% of jobs
The median wage is $79.2K / yr.
$77.4K - $87.5K
24% of jobs
$90.3K is the 75th percentile. Wages above this are outliers.
$87.5K - $97.5K
17% of jobs
$97.5K - $107.5K
4% of jobs
$107.5K - $117.6K
3% of jobs
$117.6K - $127.6K
5% of jobs
$17.2K
$79.1K
$127.6K
The most popular types of Remote Health Informatics jobs in Indianapolis, IN are:
Indianapolis, IN โข Remote
Full-time
Retirement
Posted 23 days ago
myCOI is growing. Join the Movement. #myCOIvibe
Customer Care Specialist
U.S. Remote
Company Description:
myCOI (www.mycoitracking.com) is an early industry-leader in the insurance technology space providing an innovative SaaS solution for tracking, processing, and managing certificates of insurance. Our Purpose - Erase the Worry through The Work We Do – Eliminating the disruptive impact of an insurance claim. A fully remote company, headquartered in Indianapolis, myCOI’s proven track record of national growth and success has impacted hundreds of customers who use our products and services ranging from Fortune 100, Higher Education, Construction, Logistics, Healthcare, Property Management, down to some of our local favorite sports teams. myCOI offers an easy-to-use, cloud-based solution to protect organizations and ensure end-to-end compliance. It’s smart technology that has our industry expertise built right in-designed to provide a single place to view COI’s, compliance, and risk reporting, for vendors, suppliers, tenants, subcontractors, franchisees, and carriers. myCOI’s channel partners, a great leadership team that is energetic, innovative, and goal-oriented; along with living our core values: Unite, Reach, Own It, Choose Positive, Innovate and Be Trusted, drives our continued growth and success.
We work hard to maintain an open, supportive culture that promotes the pursuit of excellence. As a member of our team, you’ll enjoy a competitive compensation package, great work-life balance, and an innovative, supportive culture. We know that myCOI’s success derives from great teamwork and each individual’s exceptional results. Join us on our mission to disrupt, innovate, and lead the industry!
Position Summary:
The Insurance Customer Care Specialist is responsible for providing best in class support to our commercial customers. You are the front-line resource for our customers and will support them with system access questions, information verification, tracking, end user system support and escalations. A passion for building sustainable customer relationships, resolving customer issues quickly and accurately, while incorporating our Core Values, will be the cornerstones to your success and development. This is a wonderful role for individuals who love building relationships, helping people, and working together with a great team! Commercial insurance service experience is required.
What Makes this a Great Opportunity:
Represent a leading SaaS company with the most innovative technology in the industry and a 98% customer retention rate!
Professional growth & learning opportunities due to exceptional continued business growth and a culture that strongly supports your own personal growth.
Work for a 2023 Indy Star Top Workplaces winner and 2022 TechPoint #MiraAwards Exceptional Employer Award winner.
Great work-life balance, amazing company culture and comprehensive benefits (including 401k w/match, Pet Insurance & Paternity Coverage).
Essential Responsibilities:
Build sustainable relationships of trust through open and interactive communication with teammates and customers
Provide appropriate solutions and alternatives within a timely manner; follow up to ensure resolution
Upload Certificates of Insurance (COI’s) into our software program
Solve and respond to support emails
Maintain inbound and outbound phone calls
Ensure accurate tracking of communications
Aid in the teaching and training of our customers and users to ensure proper software utilization and satisfaction
Meet personal and team goals for productivity and customer satisfaction
Required Knowledge & Skills:
Commercial insurance industry experience required, personal, health and life insurance will not be applicable
Experience working with Certificate's of Insurance on an entry level
Experience working remotely
1+ years in a customer support role
Proficient use of Microsoft Word and Excel
Experience meeting daily set goals and metrics
Passion for customer service and serving others
Excellent verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
Demonstrated problem resolution skills and ability to make quick decisions
Team-oriented, enjoys working together to provide solutions and best in class service
Travel Responsibilities:
None
Education Requirements:
Bachelor’s Degree preferred but not required
Compensation:
Competitive compensation package
Location:
Sourced by ZipRecruiter
Insurance services
51 - 200 Employees
Indianapolis, IN, US
2009