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Entry Level Remote Customer Support Representative Jobs in Terrell, TX

Aerwave

Customer Support Representative II

Dallas, TX ยท On-site +1

$16.75 - $21.50/hr

The Customer Support Representative II (CSR II) plays a pivotal role in ensuring customer ... Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides ...

Remotetravelcareers

Travel Customer Support

Dallas, TX ยท Remote

$16.75 - $21.50/hr

๏ปฟWe are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You'll provide timely and clear support to make sure ...

Sweve Tech LTD

Customer Service Representative

Dallas, TX ยท Remote

$20 - $25/hr

Previous experience in customer service, call centers, or remote support is preferred but not ... Join Sweve Tech Limited as a Remote Customer Service Representative and become part of a team ...

Nexera

Entry Level Remote Sales Role

Dallas, TX ยท Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Remote Talent Cloud

Customer Support Specialist

Dallas, TX ยท On-site +1

$20/hr

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... This is a fully remote position, but you must be located within the United States * Fluent in ...

Remote Talent Cloud

Customer Support Specialist

Dallas, TX ยท Remote

$20/hr

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... This is a fully remote position, but you must be located within the United States * Fluent in ...

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Terrell, TX

Entry Level Remote Customer Support Representative information

See Terrell, TX salary details

$8

$16

$23

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level remote customer support representative in Terrell, TX is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.41 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Terrell, TX? For Entry Level Remote Customer Support Representative jobs in Terrell, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Terrell, TX look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Terrell, TX are:
What cities near Terrell, TX are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Terrell, TX with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Terrell, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,441 per year, or $16.6 per hour.

Customer Support Representative

Five Star Solutions

Dallas, TX โ€ข Remote

$14/hr

Full-time

Posted 7 days ago

Job description

We are seeking customer-focused individuals to join our team supporting a membership services campaign. In this role, you will assist customers with membership inquiries, account updates, cancellations, and service requests while providing exceptional customer service. Successful candidates are confident communicators who can navigate multiple systems, multitask efficiently, and remain professional when assisting customers with challenging situations.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Key Responsibilities
  • Assist customers with membership questions and account management.
  • Follow approved client scripts to present retention offers and attempt to save memberships before processing cancellations.
  • Process cancellation requests using one of two CRM systems based on the customer's location.
  • Navigate multiple CRM systems to review account history, transactions, and previous actions.
  • Update customer information and maintain accurate account records.
  • Complete and submit claim forms to appropriate locations.
  • Create and manage family membership plans.
  • Schedule services for customers at participating locations.
  • Add or remove vehicles from customer accounts.
  • Submit messages to locations regarding missing vehicle information, customer complaints, or service concerns.
  • Guide customers through their online account portals.
  • Send promotional coupons and submit refund requests to corporate offices when appropriate.
  • Locate equipment and location information using internal resources and approved scripts.
  • Stay current on company services, policies, and frequent updates.
Qualifications
  • 1 year of prior call center, office, or customer service experience required
  • Strong customer service and communication skills.
  • Comfortable working in multiple computer systems simultaneously.
  • Ability to learn and navigate various CRM platforms.
  • Excellent attention to detail and organizational skills.
  • Ability to adapt quickly to changing processes and policies.
  • Strong problem-solving skills and a positive attitude.
Work Environment

This is a fast-paced, high-volume contact center position. The ideal candidate remains calm under pressure, demonstrates empathy, and is committed to providing outstanding service while meeting performance expectations.

If you enjoy helping customers, solving problems, and working in a dynamic environment, we'd love to hear from you!

$14 - $14 an hour

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 9:00am-6:00pm (CST) ; Work Days - M-F and rotating weekends

Paid Training - typically 1 week in length from 8:00am-4:00pm Mon-Fri (CST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 daysย 

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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