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Entry Level Remote Customer Support Representative Jobs in Schenectady, NY

System One

Customer Support Reps

Albany, NY · Remote

$18/hr

Customer Support Reps Location: Albany, NY Type: Contract To Hire Compensation: $18.00 Contractor ... Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone ...

System One

Customer Support Reps

Albany, NY · Remote

$18/hr

Customer Support Reps Location: Albany, NY Type: Contract To Hire Compensation: $18.00 Contractor ... Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone ...

System One

Customer Support Reps

Albany, NY · Remote

$18/hr

Customer Support Reps Location: Albany, NY Type: Contract To Hire Compensation: $18.00 Contractor ... Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone ...

Nexera

Entry Level Remote Sales Role

Albany, NY · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Insurance Sales

Albany, NY · Remote

$1.5K - $3.2K/wk

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

InsuraTec

Sales Representative (Remote)

Latham, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Troy, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Amsterdam, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Albany, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Cohoes, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

HMG Careers

Remote Customer Service and Sales

Troy, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Schenectady, NY

Entry Level Remote Customer Support Representative information

See Schenectady, NY salary details

$9

$18

$26

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level remote customer support representative in Schenectady, NY is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Schenectady, NY?

The most popular types of Remote Customer Support Representative jobs in Schenectady, NY are:

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Schenectady, NY?

For Entry Level Remote Customer Support Representative jobs in Schenectady, NY, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Schenectady, NY look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Schenectady, NY are:

What cities near Schenectady, NY are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Schenectady, NY with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you

Customer Support Reps

System One

Albany, NY • Remote

$18/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Job Title: Customer Support Reps Location: Albany, NY Type: Contract To Hire Compensation: $18.00 Contractor Work Model: Hybrid – onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone.com Responsibilities
  • Support the New York State Department of Health Medicaid Management Information System (MMIS) program by providing customer service via telephone and internet.
  • Answer inbound calls from Medicaid Providers regarding billing or enrollment issues.
  • Learn and understand Medicaid claims processes to assist providers effectively.
  • Process transactions and maintain accurate database records of customer profiles.
  • Act as a liaison for customers, ensuring their inquiries and issues are addressed promptly.
  • Maintain knowledge of company products and customer service procedures.
Requirements
  • Minimum of 2+ years of customer service experience.
  • Strong Microsoft Office skills (Word, Excel, PowerPoint).
  • Excellent telephone and verbal communication skills.
  • Customer-focused with the ability to adapt to different personality types.
  • Ability to multi-task and manage time effectively.
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law #LI-KA1 #M1 Ref: #851-Rockville-S1