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Entry Level Remote Customer Support Representative Jobs in Port Richey, FL

We are seeking a Customer Support Engineer to join our North America Customer Support Team in a fully Remote environment . In this pivotal role, you will drive customer satisfaction and support our ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Customer Service Agent

Palm Harbor, FL · Remote

$13.75 - $18.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Clearwater, FL · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

New Port Richey, FL · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Tampa, FL · Remote

$14.75 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Lutz, FL · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Wesley Chapel, FL · Remote

$13.50 - $18/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Largo, FL · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Spring Hill, FL · Remote

$13.25 - $17.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Entry Level Remote Customer Support Representative information

See Port Richey, FL salary details

$8

$16

$23

How much do entry level remote customer support representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for entry level remote customer support representative in Port Richey, FL is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Port Richey, FL? The most popular types of Remote Customer Support Representative jobs in Port Richey, FL are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Port Richey, FL? For Entry Level Remote Customer Support Representative jobs in Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Port Richey, FL look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Port Richey, FL are:
What cities near Port Richey, FL are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Port Richey, FL with the most Entry Level Remote Customer Support Representative job openings:
Customer Support Engineer

Customer Support Engineer

Dot Compliance

Tampa, FL • Remote

Full-time

Posted 21 hours ago


Job description

Dot Compliance is a leading provider of cloud-based Quality and Compliance management solutions for the life sciences industry. Our SaaS solutions leverage the world’s most innovative cloud technology provider, Salesforce.com. As a young and innovative software company, we aim to dramatically transform how pharma, biotech, and medical device companies manage their quality and compliance processes.

We are seeking a Customer Support Engineer to join our North America Customer Support Team in a fully Remote environment. In this pivotal role, you will drive customer satisfaction and support our internal teams as they leverage Dot Compliance to transform their day-to-day quality and compliance operations. You will act as the primary point of contact for customers, guiding them through our solutions and ensuring efficient management of their quality and compliance processes.

To excel in this position, you must rapidly acquire a deep understanding of our products and our customers’ needs. You will apply this expertise to provide timely and high-quality support for our customers. Your primary responsibilities include addressing inbound product inquiries and resolving issues for our global customer base. You will empower customers by overseeing hundreds of interactions through portal, email, and phone channels. Collaborating with internal teams such as Professional Services, Customer Success, and DevOps will be essential as you champion and escalate customer issues.

If you are passionate about quality and compliance and ready to roll up your sleeves to solve customer problems, this is the role for you



Requirements:
  • 2-3 years of experience in a technical B2B support role in the software as a service (SaaS) industry.
  • Experience with Salesforce, quality management, or compliance is a plus.
  • Demonstrated strong technical aptitude and problem-solving skills, coupled with a commitment to mastering new technologies and systems and the capacity to think critically under pressure.
  • Exhibit excellent communication skills, both verbal and written. You can swiftly evaluate a customer’s question or concern and deliver impactful responses and solutions.
  • Participate in an on-call rotation, including weekends and holidays, as needed.
  • Deliver strong organizational and time management skills, with the capability to balance competing requests and prioritize effectively.
  • Exemplify empathy and diplomacy. You consistently prioritize customers and can navigate challenging requests, establish appropriate expectations, and implement effective corrective actions.
  • Function autonomously and proactively. You are a remarkable self-starter who thrives both independently and collaboratively in a rapidly changing environment.
  • Embrace curiosity, innovation, and tenacity. You champion customer needs, willing to roll up your sleeves to resolve their problems.