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Entry Level Remote Customer Support Representative Jobs in Mount Prospect, IL

Nexera

Entry Level Remote Insurance Sales

Chicago, IL · Remote

$1.5K - $3.2K/wk

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Insurance Sales

Chicago, IL · Remote

$1.5K - $3.2K/wk

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Naperville, IL · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... support, and opportunity to help you grow. We're looking for motivated individuals who enjoy ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Naperville, IL · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... support, and opportunity to help you grow. We're looking for motivated individuals who enjoy ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Chicago, IL · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... support, and opportunity to help you grow. We're looking for motivated individuals who enjoy ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Chicago, IL · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... support, and opportunity to help you grow. We're looking for motivated individuals who enjoy ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Chicago, IL · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... support, and opportunity to help you grow. We're looking for motivated individuals who enjoy ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Naperville, IL · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... support, and opportunity to help you grow. We're looking for motivated individuals who enjoy ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Mount Prospect, IL

Entry Level Remote Customer Support Representative information

See Mount Prospect, IL salary details

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How much do entry level remote customer support representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level remote customer support representative in Mount Prospect, IL is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Mount Prospect, IL? For Entry Level Remote Customer Support Representative jobs in Mount Prospect, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Mount Prospect, IL look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Mount Prospect, IL are:
What cities near Mount Prospect, IL are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Mount Prospect, IL with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,843 per year, or $18.7 per hour.

Entry Level Remote Insurance Sales

Nexera

Chicago, IL • Remote

$1.5K - $3.2K/wk

Full-time

Posted 12 days ago

Job description

About this role

We're hiring entry-level Financial Sales Consultants for our remote team. You'll help families find the right financial protection for their needs — by phone and Zoom, from wherever you call home. No finance or insurance background needed. We'll train you and get you licensed.

Why recent grads skip the "traditional job" path

Typical entry-level job This role — year one potential $42K–$55K fixed salary $50K–$100K+, no ceiling 2–3% annual raise Your effort sets your pay Income capped from day one Uncapped from day one

What you'll be doing

  • Contacting warm inbound leads — people who've already asked for help protecting their families
  • Running phone and Zoom consultations to understand each client's needs and budget
  • Presenting coverage options from a network of 60+ carriers
  • Following up consistently and managing your own daily activity
  • Attending weekly virtual training with a dedicated mentor
  • Working toward team leadership and override income over time

What you can earn

  • $800–$1,200 commission per closed sale
  • Part-time (~20 hrs/week): typically $50,000–$80,000 in year one with consistent activity
  • Full-time: typically $80,000–$120,000 once established; top performers earn well beyond that
  • Paid weekly
  • Bonuses and incentives available
  • Long-term passive income through team building and overrides

Your path forward

  • Year 1: Get licensed, complete onboarding, land your first sales, build the habit
  • Year 2: Build pipeline consistency, grow activity, reach $80,000–$100,000
  • Year 3: Start building your own team, earn override income on their production
  • Year 5+: Lead a team, generate passive income, work your own schedule

Most of our managers and team leaders started in this exact seat with zero prior experience.

What we provide

  • Full licensing support — we walk you through getting your Life and Health Insurance License (most pass in 2–4 weeks)
  • A dedicated mentor for your first 90 days with weekly one-on-ones
  • Warm inbound leads plus outbound follow-up opportunities (lead structure covered in the interview)
  • Access to 60+ insurance carriers — independent model, never tied to one company
  • A step-by-step training system built specifically for new agents
  • Weekly pay on every closed sale

Backgrounds that do well here

No specific degree required. These backgrounds tend to produce strong first-year agents:

  • Business, marketing, communications, or finance
  • Psychology, sociology, or criminal justice
  • Any customer-facing role — retail, hospitality, food service, tutoring
  • Student athletes or anyone with a competitive, team-driven mindset
  • No degree at all — drive and coachability matter more than credentials

Requirements

  • U.S. citizen or legal resident, currently living in the U.S.
  • Raleigh/Triangle area preferred — fully remote, open to all U.S. locations
  • Able to pass a background check
  • Life and Health Insurance License required before start date (or real willingness to get one — full support provided)
  • Reliable internet and a quiet space for calls
  • Available at least 20 hours per week

Benefits

  • Fully remote — work from anywhere in the U.S.
  • Flexible schedule — full-time or part-time, your call
  • Weekly pay
  • Pay is only 100% commission
  • Licensing and onboarding support
  • Mentorship from day one
  • Leadership path with passive income potential