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Entry Level Remote Customer Support Representative Jobs in Lawrence, MA

American Income Life

Entry-Level Remote Sales

Boston, MA · On-site +1

... represent the New England division of American Income Life, a leading provider of supplemental ... Coach and support a team of agents to reach and exceed performance goals * Lead by example through ...

HB Travels

Customer Support Agent - Remote

Nashua, NH · Remote

$30K - $70K/yr

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

New

HB Travels

Customer Support Agent - Remote

Nashua, NH · Remote

$19 - $25.25/hr

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

New

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Hampton, NH · Remote

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

Sales Representative (Remote)

Salem, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Woburn, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Nashua, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Lawrence, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Lynn, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Methuen, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Peabody, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Lowell, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Chelsea, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Haverhill, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Beverly, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Lawrence, MA

Entry Level Remote Customer Support Representative information

See Lawrence, MA salary details

$10

$19

$28

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level remote customer support representative in Lawrence, MA is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.92 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Lawrence, MA?

For Entry Level Remote Customer Support Representative jobs in Lawrence, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Lawrence, MA look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Lawrence, MA are:

What cities near Lawrence, MA are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Lawrence, MA with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Lawrence, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,018 per year, or $19.7 per hour.

Entry-Level Remote Sales

American Income Life

Boston, MA • On-site, Remote

Full-time

Posted 15 days ago

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

108th of 311 rated insurance

Job description

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity
About Us
At The Fisher Organization, we represent the New England division of American Income Life, a leading provider of supplemental benefits. Our mission is simple but powerful: to protect and empower working families, especially those in labor unions, credit unions, and associations, through high-quality benefits and exceptional service.
We're proud to build a legacy of leadership, growth, and service, and we're looking for passionate individuals to grow with us.
Position: Entry-Level Manager - Leadership Development Track (Remote)
If you're driven, coachable, and ready to fast-track your career, this could be your big opportunity you have been searching for. In this role, you'll lead and mentor a team, contribute to sales strategy, and develop into a high-impact leader. All while working remotely.
This is more than a job-it's a launchpad for your leadership journey.
What You'll Do:
  • Coach and support a team of agents to reach and exceed performance goals
  • Lead by example through hands-on involvement in sales and service
  • Monitor performance data and help your team strategize for success
  • Organize and lead virtual training and onboarding sessions
  • Keep communication strong, positive, and motivating across your team
  • Thrive in a fast-paced, fully remote environment

What You Bring:
  • Natural leadership ability and a desire to help others succeed
  • Great communication and people skills, especially over Zoom and other digital platforms
  • Strong organization, multitasking, and time-management abilities
  • A self-starter mindset with a results-driven approach
  • Experience in customer service, sales, or team leadership is a plus
  • No degree or experience required but preferred

What We Offer:
  • Accelerated career path, promotions based on merit, not tenure
  • Clear roadmap to leadership roles. Potential to advance within 60 days
  • Mentorship and support from top industry leaders
  • Flexible, remote work setup
  • 100% commission-based compensation with no cap on earnings
  • Opportunities for national and international travel
  • A culture that celebrates initiative, impact, and growth

Who Thrives Here:
  • Motivated go-getters who want to grow personally and professionally
  • Purpose-driven individuals who want their work to matter
  • Tech-savvy professionals who are comfortable in virtual environments
  • Confident communicators who build trust and rapport with ease
  • People who want more than a paycheck, they want to make a difference

Ready to build a career with unlimited potential-while helping families protect what matters most?
Apply now and start your leadership journey with The Fisher Organization.

What American Income Life Insurance employees say

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