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Entry Level Remote Customer Support Representative Jobs in Lawrence, MA

Remote Customer Service Specialist

Boston, MA ยท On-site +1

$18.50 - $24.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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Entry Level Remote Customer Support Representative information

See Lawrence, MA salary details

$10

$19

$28

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for entry level remote customer support representative in Lawrence, MA is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.92 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Lawrence, MA? For Entry Level Remote Customer Support Representative jobs in Lawrence, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Lawrence, MA look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Lawrence, MA are:
What cities near Lawrence, MA are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Lawrence, MA with the most Entry Level Remote Customer Support Representative job openings:
Infographic showing various Entry Level Remote Customer Support Representative job openings in Lawrence, MA as of July 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,018 per year, or $19.7 per hour.

Entry Level Remote Customer Onboarding Representative

AO Globe Life

Nashua, NH โ€ข On-site, Remote

Full-time

Medical, Life

Re-posted 16 days ago


Job description

Remote Client Success Specialist
Company: Globe Life AO
Location: Fully Remote
At Globe Life AO, we are passionate about creating opportunities that empower individuals to achieve professional success while maintaining a healthy work-life balance. We are excited to offer 100% remote, work-from-home roles for self-motivated professionals dedicated to delivering exceptional client experiences.
As a Remote Client Success Specialist, you'll connect with both current and prospective clients daily, providing expert product knowledge and personalized support to meet their needs. If you are driven by growth, thrive in a mentorship-driven environment, and aim for success, this role is the perfect fit for you.
Why Choose Globe Life AO?
  • Work-from-Home Flexibility: Enjoy the comfort and convenience of remote work.
  • Comprehensive Training: Access virtual workshops and world-class training resources.
  • Competitive Compensation: Weekly pay, performance-based bonuses, and unlimited earning potential.
  • Union Benefits: OPEIU Local 277 representation and life insurance policies with accidental death benefits.
  • Health Support: Medical insurance reimbursement.
  • Career Growth: Leadership conventions, mentorship opportunities, and advancement potential.
  • Incentives & Team Building: Participate in incentive trips, team-building activities, and leadership development programs.

What You'll Do:
  • Onboard New Clients: Guide new members through a seamless enrollment process.
  • Deliver Exceptional Service: Address client needs with professionalism and care.
  • Develop Tailored Solutions: Create and evaluate plans that align with client goals.
  • Respond Promptly: Manage client inquiries and provide timely solutions.
  • Expand Your Reach: Utilize networking strategies to grow your business.
  • Maintain Compliance: Ensure adherence to company policies and state regulations.
  • Optimize Productivity: Efficiently manage appointments and schedules to meet goals.

What We're Looking For:
  • Excellent communication skills with a focus on active listening and problem-solving.
  • A quick learner who thrives in a dynamic, fast-paced environment.
  • A team player who excels in both collaborative and independent settings.
  • A strong work ethic and a results-driven mindset.

Why This Role Matters:
At Globe Life AO, we don't just offer jobs; we offer a chance to make a real impact. As a Client Success Specialist, you'll play a vital role in helping clients secure their futures while advancing your career in a supportive, high-performing environment.
Ready to Join Us?
Take the next step toward a dynamic and fulfilling career. Apply now and start your journey with Globe Life AO today!