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Entry Level Remote Customer Support Representative Jobs in Indiana, PA

HMG Careers

Sales Executive - Remote

Johnstown, PA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

PNC Bank

Operations Production Support Specialist

Home, PA · On-site +1

$15.75 - $21.50/hr

This position may be eligible for remote work in select geographic locations, subject to approval ... Customer Focused - Knowledgeable of the values and practices that align customer needs and ...

Harris

Account Follow-Up Representative I

Indiana, PA · Remote

$26/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Customer Service oriented. * High Speed Internet access (minimum 300 Mbps download speed) and ...

Harris

Account Follow-Up Representative I

Indiana, PA · Remote

$26/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Customer Service oriented. * High Speed Internet access (minimum 300 Mbps download speed) and ...

Huntington

RV/Marine Sales Rep, Sr.

Indiana, PA · On-site +1

... CRM system * Familiar with Industry reporting and metrics Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay) Yes Workplace Type: Remote Our Approach to Office ...

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Indiana, PA

Entry Level Remote Customer Support Representative information

See Indiana, PA salary details

$9

$17

$24

How much do entry level remote customer support representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level remote customer support representative in Indiana, PA is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.13 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Indiana, PA?

For Entry Level Remote Customer Support Representative jobs in Indiana, PA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Indiana, PA look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Indiana, PA are:

What cities near Indiana, PA are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Indiana, PA with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you

Virtual Work - Entry-Level

American Income Life Insurance Company

Johnstown, PA • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life

Posted 12 days ago

Job description

AO Globe Life is hiring Remote Benefit Managers to serve the veteran community through virtual consultations. In this role, you will meet with veterans and their families to help them understand and access supplemental benefit programs tailored to their needs. All client appointments are requested in advance-there is no cold calling or unsolicited outreach.
This opportunity is ideal for service-oriented professionals seeking a flexible, remote career rooted in purpose and long-term growth. Whether you are a veteran, military spouse, or passionate about supporting those who have served, this role offers meaningful impact alongside advancement potential.
Key Responsibilities
  • Conduct virtual consultations with veterans and their families via Zoom
  • Evaluate client needs and present personalized benefit recommendations
  • Clearly explain available options and enrollment procedures
  • Maintain accurate digital documentation and ensure compliance standards
  • Provide ongoing client support, including follow-up and policy assistance
  • Participate in team meetings, training sessions, and professional development programs
What We Offer
  • 100% remote work environment
  • Flexible scheduling
  • Inbound client interest - no cold outreach
  • Weekly performance-based pay
  • Structured renewal income opportunities for long-term growth
  • Licensing support for qualified candidates
  • Monthly and quarterly performance bonuses
  • 3% equity opportunity at qualifying levels
  • Leadership development programs and advancement pathways
  • Supportive, mission-driven team culture
Preferred Qualifications
  • Background in benefits advising, financial services, customer service, or consultative roles
  • Strong virtual communication skills and ability to build rapport
  • Organized, detail-oriented, and comfortable working independently
  • Familiarity with or passion for serving the veteran community
  • Proficiency with Zoom, CRM systems, and digital documentation platforms
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or PC with a functioning webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran-focused organizations to provide supplemental life and health benefits to working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.
If you're ready to do impactful work in a structured, remote environment, we encourage you to apply today.

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