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Entry Level Remote Customer Support Representative Jobs in Hialeah, FL

NationsBenefits

Customer Service Representative

Plantation, FL · On-site +1

$16 - $21.50/hr

As a customer support representative, you will be responsible for answering customer calls and assisting them with any help they may require. Issues vary, so extensive knowledge of our web, mobile ...

Nexera

Entry Level Remote Insurance Sales

Miami, FL · Remote

$1.5K - $3.2K/wk

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Inspected

Customer Support Specialist I

Davie, FL · Remote

ABOUT INSPECTED Inspected is a fast-growing, tech-enabled platform revolutionizing remote ... POSITION SUMMARY The Account Specialist I is an entry-level role on Inspected's Customer Operations ...

Paradigm

Customer Support Specialist - LollyLaw

Miami, FL · Remote

$17.25 - $23.25/hr

As a LollyLaw Customer Support Specialist, you will act as a client advocate to ensure that our ... Remote working flexibility * Company culture that encourages work / life balance * 100% paid PPO ...

ForgeFit

Remote Customer Service Specialist

Miami, FL · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Hialeah, FL

Entry Level Remote Customer Support Representative information

See Hialeah, FL salary details

$8

$17

$24

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level remote customer support representative in Hialeah, FL is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Hialeah, FL?

The most popular types of Remote Customer Support Representative jobs in Hialeah, FL are:

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Hialeah, FL?

For Entry Level Remote Customer Support Representative jobs in Hialeah, FL, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Hialeah, FL look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Hialeah, FL are:

What cities near Hialeah, FL are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Hialeah, FL with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you

Customer Service Representative

NationsBenefits

Plantation, FL • On-site, Remote

$16 - $21.50/hr

Full-time

Medical

Re-posted 24 days ago

NationsBenefits rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

318th of 495 rated business services

Job description

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India
Role:
As a customer support representative, you will be responsible for answering customer calls and assisting them with any help they may require. Issues vary, so extensive knowledge of our web, mobile platforms, and terminals will be necessary for troubleshooting.
Responsibilities:
  • Exceptional communication skills
  • Ability to troubleshoot mobile & web-app UI/UX issues with clients over the phone.
  • Demonstrable patience when communicating with clients.
  • Cross-teams communication.
  • Learning various systems to obtain knowledge needed to support customer inquiries.
  • Learn the fundamentals of each frontend portal.
  • Learn and be proficient in our Benefits POS app and associated i9000s terminal.

Qualifications:
  • High School diploma or equivalent
  • Preferable knowledge for Atlassian Suite (Jira and Confluence)
  • Proficient with Microsoft Office (Word, Excel, Power Point)
  • Understand basic technical concepts such as POS, iOS, Android, FrontEnd, Backend, VPN.
  • Quick learning capabilities
  • 1-2 years of customer support experience
  • Ability to work with onshore and offshore teams
  • Hands-on experience using physical terminals such as Point of Sale, Pin pads, Cash drawers, Scanner/Scales, etc.
  • Bilingual Preferred
  • Organizational Skills

NationsBenefits is an equal opportunity employer.

What NationsBenefits employees say

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