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Entry Level Remote Customer Support Representative Jobs in Franklin, IN

Nexera

Entry Level Remote Sales Role

Indianapolis, IN · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

AO ASPIRE

Be Seen First

Entry- Level Remote Sales

Indianapolis, IN · Remote

$1.0K - $500K/yr

Are you eager to kickstart your career in customer service and sales? We're looking for ... Through ongoing training, virtual support systems, and performance-based advancement opportunities ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

TeleSales Representative -Remote

Columbus, IN · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Strong communication and interpersonal skills. * Entry-level welcome--no prior experience required.

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Entry Level Remote Customer Support Representative information

See Franklin, IN salary details

$9

$17

$25

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level remote customer support representative in Franklin, IN is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.57 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Franklin, IN?

For Entry Level Remote Customer Support Representative jobs in Franklin, IN, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Franklin, IN look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Franklin, IN are:

What cities near Franklin, IN are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Franklin, IN with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Franklin, IN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, 2% Temporary, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,616 per year, or $17.6 per hour.

Customer Support Representative - Remote

Spade Recruiting

Indianapolis, IN • Remote

$15.25 - $20.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Full-Time Work From Home Career Growth Opportunity Looking for a career where you can build meaningful relationships while helping people make informed decisions? Join a team that values professionalism, continuous learning, and exceptional client service. As a Remote Insurance Consultant, you'll work with individuals and families through scheduled virtual appointments, helping them understand available protection options and guiding them through the enrollment process. From your first day, you'll receive structured training, ongoing mentorship, and the opportunity to grow your career in a supportive remote environment. Responsibilities Meet with clients through scheduled virtual appointments Assess client needs and provide personalized coverage recommendations Educate clients on available insurance products and benefit options Assist with applications, enrollment, and required documentation Maintain accurate records and ensure a smooth client experience Build lasting relationships through professional follow-up and ongoing support Participate in coaching sessions, training programs, and team meetings Qualifications Excellent communication and interpersonal skills Strong organizational and problem-solving abilities Self-motivated with the ability to work independently Comfortable using technology in a remote work environment Dedicated to providing outstanding customer service Open to continuous learning and professional development What You'll Enjoy Fully remote work environment Flexible schedule Comprehensive onboarding and training Ongoing coaching and mentorship Career advancement opportunities Collaborative and supportive team culture Employee health benefits Recognition and performance rewards Grow With Us This role offers a clear path for long-term career development. As you gain experience, you'll have opportunities to expand your responsibilities, develop leadership skills, and take the next step in your professional journey while continuing to make a positive impact on the clients you serve. If you're ready to build a rewarding remote career focused on helping others, we'd love to hear from you.

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