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Entry Level Remote Customer Support Representative Jobs in Detroit, MI

Nexera

Entry Level Remote Sales Role

Detroit, MI · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Insurance Sales

Detroit, MI · Remote

$1.5K - $3.2K/wk

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

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Entry Level Remote Customer Support Representative information

See Detroit, MI salary details

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How much do entry level remote customer support representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level remote customer support representative in Detroit, MI is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Detroit, MI? The most popular types of Remote Customer Support Representative jobs in Detroit, MI are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Detroit, MI? For Entry Level Remote Customer Support Representative jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Detroit, MI look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Detroit, MI with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you

Entry-Level Remote Customer Agent

American Income Life Insurance Company

Ann Arbor, MI • On-site, Remote

$90K - $120K/yr

Full-time

Posted 17 days ago

Job description

AO Globe Life is seeking ambitious, service-minded professionals who want to build meaningful careers while helping individuals and families protect their financial futures. This fully remote opportunity is designed for people who are passionate about helping others, motivated by personal growth, and interested in developing their careers in a supportive, performance-driven environment.
No prior industry experience is required. We hire for attitude and provide the training, mentorship, and systems needed to help you succeed.
Key Responsibilities
  • Meet virtually with clients through scheduled Zoom consultations
  • Assess client needs and present personalized life, accident, and supplemental benefit options
  • Educate clients on available policy features and guide them through the enrollment process
  • Maintain accurate and organized digital records of client interactions
  • Collaborate with team members to share best practices and support a results-focused culture
  • Participate in weekly training sessions, team meetings, and leadership development programs
Ideal Candidate Profile
Successful candidates typically demonstrate:
  • Confidence communicating and building rapport in virtual environments
  • Goal-driven mindset with strong motivation for personal and professional growth
  • Strong listening skills and ability to understand client needs
  • Organization, independence, and time-management skills in a remote setting
  • Positive attitude and openness to coaching and feedback
What We Offer
Fully Remote Work Environment
Work from anywhere in the United States with schedule flexibility.
Pre-Qualified Client Consultations
All client meetings are scheduled in advance-no cold outreach required.
Training and Licensing Support
Comprehensive onboarding and assistance with required licensing.
Mentorship and Leadership Development
Guidance from experienced team leaders and clear advancement pathways.
Weekly Compensation with Long-Term Income Potential
Performance-based earnings with additional renewal opportunities.
Collaborative Team Culture
A supportive environment focused on growth, service, and shared success.
Purpose-Driven Work
Make a direct impact by helping families access important financial protection.
Requirements
  • Must be authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam capability
About AO Globe Life
AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the United States. With more than 70 years of service and a growing remote workforce, the organization continues to offer meaningful careers built on mentorship, flexibility, and long-term growth.
Apply Today
If you are ready to build a career that combines purpose, flexibility, and performance, we encourage you to apply and explore joining AO Globe Life.

Apply