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Entry Level Remote Customer Support Representative Jobs in DeKalb, IL

InsuraTec

TeleSales Representative -Remote

Elgin, IL · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Strong communication and interpersonal skills. * Entry-level welcome--no prior experience required.

Globe Life

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Remote Client Support and Sales Representative

Aurora, IL · Remote

$60K - $80K/yr

About Us: We're seeking a detail-oriented Client Support and Sales Representative to join our ... Self-managed and thrive in a remote work environment. * Confident using Zoom, spreadsheets, and ...

New

Globe Life

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Remote Sales Account Representative Entry Level|No Experience Needed

Aurora, IL · Remote

CA$75K - CA$85K/yr

... and ongoing support. Sales, Retail & Customer Service Professionals If you're comfortable ... Here, you'll have access to a remote work environment, ongoing training, mentorship, recognition ...

New

Globe Life

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Remote Sales Account Representative Entry Level|No Experience Needed

Aurora, IL · Remote

CA$75K - CA$85K/yr

... and ongoing support. Sales, Retail & Customer Service Professionals If you're comfortable ... Here, you'll have access to a remote work environment, ongoing training, mentorship, recognition ...

New

Globe Life

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Remote Sales Account Representative Entry Level|No Experience Needed

Aurora, IL · Remote

CA$75K - CA$85K/yr

... and ongoing support. Sales, Retail & Customer Service Professionals If you're comfortable ... Here, you'll have access to a remote work environment, ongoing training, mentorship, recognition ...

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in DeKalb, IL

Entry Level Remote Customer Support Representative information

See DeKalb, IL salary details

$9

$18

$26

How much do entry level remote customer support representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level remote customer support representative in DeKalb, IL is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in DeKalb, IL?

The most popular types of Remote Customer Support Representative jobs in DeKalb, IL are:

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in DeKalb, IL?

For Entry Level Remote Customer Support Representative jobs in DeKalb, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in DeKalb, IL look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in DeKalb, IL are:

What cities near DeKalb, IL are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near DeKalb, IL with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you

Remote Customer Service & Sales Representative

McQuade Organization

Aurora, IL • Remote

Full-time

Re-posted 5 days ago

Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace

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