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Entry Level Remote Customer Support Representative Jobs in Cibolo, TX

Remotetravelcareers

Travel Customer Support

San Antonio, TX ยท Remote

$15.25 - $19.50/hr

๏ปฟWe are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You'll provide timely and clear support to make sure ...

Nexera

Entry Level Remote Sales Role

San Antonio, TX ยท Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

ibex

Customer Service Representative

New Braunfels, TX ยท Remote

$14.25 - $19.50/hr

Looking for a remote career where your hard work and your contributions make a difference? At ibex ... As a Customer Support Representative, you will be the friendly voice customers rely on for answers ...

ibex

Customer Service Representative

New Braunfels, TX ยท Remote

$14.25 - $19.50/hr

Overview Looking for a remote career where your hard work and your contributions make a difference ... As a Customer Support Representative, you will be the friendly voice customers rely on for answers ...

ibex

Customer Service Representative

New Braunfels, TX ยท Remote

$14.25 - $19.50/hr

Overview Looking for a remote career where your hard work and your contributions make a difference ... As a Customer Support Representative, you will be the friendly voice customers rely on for answers ...

Nexera

Entry Level Remote Insurance Sales

San Antonio, TX ยท Remote

$1.5K - $3.2K/wk

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

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Entry Level Remote Customer Support Representative information

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How much do entry level remote customer support representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level remote customer support representative in Cibolo, TX is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.38 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Cibolo, TX?

The most popular types of Remote Customer Support Representative jobs in Cibolo, TX are:

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Cibolo, TX?

For Entry Level Remote Customer Support Representative jobs in Cibolo, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Cibolo, TX look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Cibolo, TX are:

What cities near Cibolo, TX are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Cibolo, TX with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Cibolo, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,218 per year, or $17.4 per hour.

Bilingual Customer Support Representative

Koalafi

San Antonio, TX โ€ข Remote

$22/hr

Full-time

Posted 6 days ago

Job description

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we're transforming the financing experience and joining our team?

What You'll Do

We are in search of a Bilingual Customer Support Representative to assist in providing exceptional support to our growing merchant network. You will have the unique opportunity to grow alongside the company and help shape the future direction.

This associate will help manage all existing merchant relationships through daily inbound and outbound, proactive contact. This individual will be the point of contact for the merchant and a key contributor to client satisfaction, and responsible for addressing any questions regarding accounts or applications with timely and accurate information. You will be responsible for building deep relationships with our merchants and retail partners. We are looking for someone with strong customer service experience and sound judgment who is trustworthy and able to work quickly, efficiently, and independently. We are looking for a flexible, customer-oriented individual who is ready to hit the ground running & help us scale. In this role you will:

  • Handle inbound phone calls, chats, and emails from retailers to assist in lease or loan application processing.
  • Own Koalafi operational knowledge to provide sound answers when merchants have questions.
  • Conduct back-office processes, such as funding and report generation, to ensure a high-quality merchant experience.
  • Ensure merchant confidence in Koalafi by providing excellent customer service through the entire financing experience.
  • Foster ongoing relationship management with stores and makes outbound calls to merchants, when appropriate.
  • Be flexible to perform a number of different tasks as needed, as we continue to test out new technologies and onboard enterprise merchants.

About You (Qualifications)

  • 1-2 years in a fully remote, customer service role
  • Excellent verbal and written communication skills
  • Experience proactively identifying trends in customer issues and surfacing to the right internal stakeholders
  • Proficiency with the Microsoft Office Suite (Excel/Word)
  • Experience using professional communication and collaboration tools such as Slack, Zoom, or similar platforms
  • Experience working in a fast-paced, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once
  • Proven ability to work autonomously in a remote setting, adapt quickly to new information, effectively manage a high-volume workload, and exercise sound judgment in knowing when to seek guidance
  • You have a reliable internet connection and a quiet, private workspace where you can take calls and Zoom meetings without distraction and discuss sensitive customer/merchant details
  • Strong Spanish language skills, including the ability to speak fluently and communicate clearly in professional settings
  • Proficiency in reading and writing in Spanish, with accuracy in grammar, vocabulary, and comprehension
  • Ability to effectively use Spanish in both verbal and written communications to perform essential job duties
  • Available to work nights and weekends

Location: This remote position is available to candidates who reside and perform work in the following states: AL, AZ, CO, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NH, NJ, NM, NY, OH, OR, PA, RI, SD, TN, TX, UT, VA, WA. Hiring locations may vary by position based on the Company's current business operations.

Hourly Rate: $22/hr

Additional Compensation: This position is eligible to participate in our Operations bonus incentive.

Applications will be accepted until position is filled.

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs

Who we are & what we value:

  • We focus on what's most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, "How can this be better?"
  • We move fast together