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Entry Level Remote Customer Support Representative Jobs in Chesterfield, VA

Nexera

Entry Level Remote Sales Role

Richmond, VA · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Insurance Sales

Richmond, VA · Remote

$1.5K - $3.2K/wk

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexora Talent

Remote- Customer Experience Service

Richmond, VA · Remote

$15.75 - $21.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

AO Globe Life

Be Seen First

Entry-Level Client Sales Representative (Remote)

Richmond, VA · Remote

$60K - $80K/yr

Entry-Level Client Sales Representative (Remote) Remote | United States & Canada | Full-Time Help ... Build long-term relationships through excellent customer service * Maintain accurate records after ...

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Entry Level Remote Customer Support Representative information

See Chesterfield, VA salary details

$9

$17

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How much do entry level remote customer support representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level remote customer support representative in Chesterfield, VA is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Chesterfield, VA? The most popular types of Remote Customer Support Representative jobs in Chesterfield, VA are:
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What job categories do people searching Entry Level Remote Customer Support Representative jobs in Chesterfield, VA look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Chesterfield, VA are:
What cities near Chesterfield, VA are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Chesterfield, VA with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you

Remote Benefits Services & Customer Support Representative

Globe Life American Income Division

Richmond, VA • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Life

This job post has expired today. Applications are no longer accepted.

Job description

Flexible Remote Career | Growth-Focused Opportunity
Location: 100% Remote
Are you passionate about helping others while building a rewarding career from home? AO is seeking motivated, service-oriented individuals to join our growing remote team as Benefits Services & Customer Support Representatives.
This opportunity offers the flexibility of working remotely, ongoing mentorship, professional development, and the ability to build a meaningful long-term career while supporting working families across the country.
At AO, we believe success comes from service, consistency, and growth. Whether you're starting a new career or looking for greater flexibility and advancement opportunities, we provide the tools, training, and support to help you succeed.
Requirements • Responsibilities • Rewards
🌎 100% Remote Flexibility
Work from anywhere while creating a schedule that supports your personal and professional goals.
🤝 Customer Service with Purpose
Help families better understand their benefit options while providing professional, compassionate client support.
📚 Full Training & Mentorship
No prior industry experience required. Receive ongoing training, leadership mentorship, and professional development opportunities.
💰 Weekly Pay + Performance Bonuses
Earn reliable weekly income with opportunities for additional bonuses and advancement based on performance.
♥ Comprehensive Benefits
  • Health insurance reimbursement program
  • Company-supported life insurance coverage
  • Leadership and career development opportunities
📈 Long-Term Career Growth
Access clear pathways into leadership and management roles within a fast-growing organization.
Incentives & Recognition
Qualify for leadership conventions, incentive trips, recognition programs, and team-building events.
Key Responsibilities
  • Communicate with clients through phone and Zoom consultations
  • Provide professional customer support and benefit guidance
  • Assist clients with coverage information, enrollment, and policy support
  • Build and maintain strong long-term client relationships
  • Participate in ongoing virtual training and leadership development sessions
  • Collaborate with team members in a positive remote work environment
What We're Looking For
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivation and strong work ethic
  • Ability to work independently while collaborating remotely
  • Professionalism, reliability, and adaptability
  • Commitment to delivering exceptional customer service

Customer service or client-facing experience is helpful, but not required. Full training and mentorship are provided.
Why AO?
AO is built on flexibility, mentorship, growth, and purpose. We believe individuals thrive when they're supported professionally, recognized for their efforts, and given opportunities to grow long term.
Our culture encourages leadership development, collaboration, and helping people create meaningful careers while making a positive impact on families nationwide.
Interview Process
All interviews are conducted through Zoom video conferencing to provide a convenient and accessible experience for all applicants.
Ready to Build Your Future?
If you're looking for a flexible remote opportunity where you can grow professionally, help others, and build long-term success, we encourage you to apply today.
👉 Join AO and start building a rewarding remote career with purpose, flexibility, and unlimited potential.

Apply