Entry Level Remote Customer Support Representative Jobs in Brookings, SD

Siemens Digital Industries Software

Strategic Student Program (SSP)

Discover your career with us at Siemens Digital Industries Software!

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking and focuses on growth, so our people, our business, and our customers can achieve their full potential.

We're currently recruiting co-ops and interns for our Spring 2027 Strategic Student Program. Our opportunities will allow you to find a career path that most inspires you. Here, you will apply your education to solve real-world problems and turn theory into practice. At Siemens, our goal is to empower our students to become the next leaders of our company.

Baseline Program Requirements:

• Currently enrolled as an undergraduate student at an accredited university
• Legally authorized to work in the United States without the need for current or future sponsorship by the company
• A minimum 3.0 GPA

Perks:

• Employee discounts at our top customer sites
• Networking with our global leaders
• Mentorship from senior employees
• Individual career development planning
• Professional and technical workshops
• Paid volunteer time off
• Energetic student community
• Leadership opportunities
• Potential for full-time offers after university graduation and completion of the program

Position Overview:

The Contact Development Intern supports the Demand Development Team by assisting in discovering and validating contact information, helping build buying group intelligence, and supporting marketing and revenue development activities. This role is foundational to generating high-quality opportunities by ensuring data accuracy, validating target personas, and helping identify buying group members within accounts.

Key Responsibilities:

Contact Discovery & Validation-

• Support research to validate contact information and confirm a person's role within a buying group.
• Use contact databases, social media, and web research to identify new contacts.
• Assist with logging and tracking validated contacts in Salesforce and internal systems.

Account & Buying Group Intelligence-

• Help build and update account maps and buying group structures.
• Identify target personas involved in purchase decisions.
• Provide weekly summaries of validated contacts and buying group progress.

Marketing & Event Support-

• Support marketing programs and events by helping drive registration and follow-up.
• Assist in ensuring accurate alignment between campaigns, accounts, and opportunities.

Collaboration & Reporting-

• Partner with CDRs, RDRs, and marketing teams on handoffs and process alignment.
• Follow service-level agreements (SLAs) supporting demand management workflows.
• Track research and discovery activities within Salesforce and related tools.

Requirements:

• Currently pursuing a Bachelor's degree in Business, Marketing, Communications, Data Analytics, or a related field.
• Comfortable working in a fully remote environment within the United States of America.
• Interest in marketing, sales, data research, or revenue operations.
• Strong attention to detail with the ability to navigate multiple tools.
• Excellent written and verbal communication skills.
• Curious, proactive, and eager to learn in a fast-paced environment.
• Strong interpersonal and communication skills.
• Comfortable working in ambiguity and adapting to new processes.
• Investigative mindset with strong research abilities.
• Team-oriented, coachable, and enthusiastic about learning.
• Organized, disciplined, and able to manage activity volume with support.

You'll Benefit From

The hourly pay range for this position $18 - $50 per hour, based off of your projected graduation year. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Additionally, interns for Siemens are eligible to contribute into our 401K program.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency

Siemens follows Pay Transparency laws.

Application Deadline

This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.